MAXIMUS

Job Listings


Here are our current job openings. Please click on the job title for more information, and apply from that page if you are interested.

Use this form to perform another job search

The system cannot access your location for 1 of 2 reasons:
  1. Permission to access your location has been denied. Please reload the page and allow the browser to access your location information.
  2. Your location information has yet to be received. Please wait a moment then hit [Search] again.
Click column header to sort

Search Results Page 4 of 10

Job Locations US-MO-Kansas City
Requisition ID 2021-59215
Regional Ops Director to support new and existing operations. The Project Director is responsible for the execution of the overall operation of the assigned project(s), overall performance to contract requirements, and MAXIMUS quality and performance. The Project Director will oversee all contract administrative functions including budget, financial controls and human resources. | | Responsibilities: | •Establishes and maintains relationships with representatives of client agencies, stakeholders, and community organizations to promote and develop MAXIMUS services | •Represents MAXIMUS and the project in external meetings and forums | •Develops and maintains comprehensive knowledge of programs, MAXIMUS services, and project operations | •Oversees the development of proposals and pricing for amendments and new work | •Identifies new business opportunities | •Ensures project compliance with all applicable corporate, contract, state and federal requirements and regulations | •Provides executive management of the project's financial plan and forecast | •Develops performance goals and objectives for direct reports and monitors the achievement of those goals | •Other duties as may be assigned by corporate management | | Required Qualifications: | | •Possess a Masters’ degree, from an accepted and accredited college or university, in an appropriate field (i.e., MBA, MPA or MHA); | •Have at least six (6) years of management experience in healthcare administration and management; | •Demonstrate leadership ability; | •Have in-depth working knowledge of Managed Care, Medicaid, Children’s Health Insurance Program (CHIP) and low income populations; and | •Be knowledgeable of Missouri health care, social services, geographic and | demographic environments. | •Excellent organizational, written, and verbal communication skills | •Excellent people management skills | •Strong client management skills | •Computer literate and information systems aptitude | •Strong communicator. Advisory, persuasive abilities, coaching and mentoring | •At least six years of experience in a senior management position in a health or human services-related field managing a large staff (250+ FTEs) | •Knowledge of Medicaid or Children’s health care, and/or human services programs preferred. Health and Human Services public sector, outreach experience, program experience, and proven manager of large complex organizations | •Proven ability with operational processes and working with community groups
Job Locations US-VA-Richmond
Requisition ID 2021-59214
Sr. Director of Ops reporting to Division VP responsible for the execution of the overall operation of the assigned project(s), overall performance to contract requirements, and MAXIMUS quality and performance. The Project Director will oversee all contract administrative functions including budget, financial controls and human resources. | | | Responsibilities: | •Establishes and maintains relationships with representatives of client agencies, stakeholders, and community organizations to promote and develop MAXIMUS services | •Represents MAXIMUS and the project in external meetings and forums | •Develops and maintains comprehensive knowledge of programs, MAXIMUS services, and project operations | •Oversees the development of proposals and pricing for amendments and new work | •Identifies new business opportunities | •Ensures project compliance with all applicable corporate, contract, state and federal requirements and regulations | •Provides executive management of the project's financial plan and forecast | •Develops performance goals and objectives for direct reports and monitors the achievement of those goals | •Other duties as may be assigned by corporate management | | Required Qualifications: | | •Possess a Masters’ degree, from an accepted and accredited college or university, in an appropriate field (i.e., MBA, MPA or MHA); | •Have at least six (6) years of management experience in healthcare administration and management; | •Demonstrate leadership ability; | •Have in-depth working knowledge of Managed Care, Medicaid, Children’s Health Insurance Program (CHIP) and low income populations; and | •Be knowledgeable of health care, social services, geographic and | demographic environments. | •Excellent organizational, written, and verbal communication skills | •Excellent people management skills | •Strong client management skills | •Computer literate and information systems aptitude | •Strong communicator. Advisory, persuasive abilities, coaching and mentoring | •At least six years of experience in a senior management position in a health or human services-related field managing a large staff (250+ FTEs) | •Knowledge of Medicaid or Children’s health care, and/or human services programs preferred. Health and Human Services public sector, outreach experience, program experience, and proven manager of large complex organizations | •Proven ability with operational processes and working with community groups
Job Locations US-Remote
Requisition ID 2021-59183
Under the direction of the Sr. Manager, Business & Process Analysis, the Business Analyst will serve as the primary point of contact between operational stakeholders, product management, product technical teams, and deployment groups. This position will provide direct support to all business analysis (BA) activities and as a Business Analyst, this role will be responsible for ensuring that all business requirements and business processes are adequately documented and implemented as expected. In the development of business process and requirements documentation, this position will be required to elicit, analyze, communicate, and validate requirements for changes to business processes, policies, and business systems. In this role, the Business Analyst will be required to understand, communicate, and document the complex business requirements and opportunities through a standard product deployment process and recommend solutions that enable the organization to achieve stakeholder goals and add analytical value to enterprise products. This is a remote position and it can be located anywhere in the US. | | Essential Job Duties | •Understand business problems and opportunities in the context of requirements and recommend solutions that enable the organization to achieve its goals. | •Identify and determine business requirements and define processes, including clarification on any requirement discrepancies. | •Document and analyze current business processes and determine improvements. | •Reviews and edits requirements, specifications, business processes and recommendations related to new processes, functionality, and/or proposed solutions. | •Develop and maintain effective processes for managing requirements, developing business processes, and providing production support to the operation. | •Communicate status, risks, and issues to the Sr. Manager, Business & Process Analysis, senior management and/or the client, as appropriate. | •Monitor BA activities with the Business & Process Analysis Manager to ensure that all business analysis activities are allocated appropriately and executed as planned. | •Extract, aggregate, pivot, review, analyze, and present data in various formats using advanced features of MS Excel and other software tools. | •Analyze practices, programs and policies, and organizational processes and make recommendations to add value and improve product performance in meeting operational needs. | •Document best practices and continuously measures outcomes for desired results. | •Work effectively with internal and external business partners in the delivery of solutions. | •Perform other duties as assigned by management. | Education and Experience Requirements | •Bachelor’s degree from an accredited college or university in Business Administration, Business/Information Systems, or related field. | •Three (3) years working as a business or systems analyst with either operational business systems or enterprise business intelligence platforms (MicroStrategy, Tableau, Reporting Services, etc.). | •Two (2) years as a business analyst or related technical writing experience in the development of business requirements for business intelligence, data warehouse, or enterprise analytical systems. | •IIBA Certification in Business Analysis and/or familiarity with the BABOK preferred. Experience implementing standards & best-practice frameworks in Business Analysis into an organization. | •Demonstrated ability to work successfully with business operations owners to understand business needs and document business processes. | •Excellent organizational, interpersonal, written, and verbal communication skills. | •Demonstrated strong analytical/statistical skills. | •Demonstrated ability to work as a team member, as well as independently. | •Demonstrated ability to successfully prioritize and execute many complex tasks simultaneously. | •Demonstrated ability to perform comfortably in a fast-paced, deadline-oriented work environment. | •Proficiency in Microsoft Word, Exscel, Visio, Access, and other computer software applications. | •Demonstrated understanding of Business Process Modeling; exposure to modeling in Business Process Modeling Notation (BPMN 2.0) preferred. | •Knowledge of Call Center operations preferred. | •Experience facilitating joint application development (JAD) sessions preferred. | •Experience with program eligibility, enrollment or related government Health or Human Service programs preferred. | •Survey, research skills, and statistical skills including familiarity with data aggregation and data analysis.
Job Locations US-AZ-Phoenix
Requisition ID 2021-59212
The Navigator works on the Maricopa County One Stop Operator Maximus project. The Navigator provides coaching and assistance to all One-Stop Career Center System partners to encourage integration of services and meaningful access to all services for both job seekers and employers. They will assist in the resource rooms and affiliate One-Stop Centers to ensure seamless referrals to partner services. We are looking for someone who is tech savy, detail oriented and organized. 
Job Locations US-CA-Folsom | US-Remote
Requisition ID 2021-59145
-The Administrator will assist the department by performing any combination of entry-level clerical duties requiring general knowledge and the application of various work methods and procedures. | -Answer general inbound calls and place outbound calls with the goal of increasing business, customer satisfaction, and customer retention. | -Follow basic procedures and scripts, using fundamental knowledge of company and project directories, services and products to assist customers and clients. | -Type or generate letters and other documents as necessary. | -Assist in the maintenance of the office record and filing systems. | -Retrieve, log, and route correspondence (faxes, email, letters, etc.). | -Prepare outgoing or log incoming shipments. Ensure document control of mail and project correspondence. | -Handling mail and postal machine. | -Assistance with coordination of meetings both internally and with the customer and participates as necessary. | -Backup support for recording and providing meeting minutes within the required time frame as necessary.
Job Locations US-MA-Boston
Requisition ID 2021-59207
•Act as a liaison between HR and the Call Center to ensure that CSRs and Team Leads are onboarded per company and office protocol and that their pay rate accurately reflects their CSR level | •Specifically Support CSR hiring by creating requisitions and support the administrative onboarding of new staff to include entering new hires in Workday as needed | •Monitoring each CSR as they matriculate from Training to Residency and through the CSR level 1,2, and 3 to ensure that their payrate accurately reflects their current role | •Monitors when agency staff are ready for conversion and works between HR and the Supervisor to support a positive conversion experience | •Monitors the need for Level 3 CSRS and post positions and coordinates with HR and Call Center Supervisors on the identification and selection process | •Monitors attendance tracking and timesheet completion and provides feedback to supervisors and management about issues | •Assist the Call Center Analyst in the completion of the Monthly CSR Score Cards and quarterly bonus sheets | •Supports the creation of Power Point Presentations for regular meetings | •Monitors compliance with monthly 1:1 sessions between Supervisors and CSRs | •Monitors Call Center reporting to identify performance that is out of standard in relation to the use of not ready time and short calls and alerts the supervisor | •Supports the maintenance of the Call Center SharePoint site ensuring all documentation is posted and available | •Performs other duties as may be assigned by management | | Education Required: | | High School diploma or equivalent
Job Locations US-TN-Chattanooga
Requisition ID 2021-59180
The Administrator will assist the department by performing any combination of entry-level clerical duties requiring general knowledge and the application of various work methods and procedures.
Job Locations US-NY-Staten Island
Requisition ID 2021-59176
Education and Experience Requirements: | | •Bachelor's Degree from an accredited college or university required | •3-5 years related work experience required | •Ability to manage large-scale operations, including on a single or multiple sites | •Strong client management skills | •Proven ability with operational analyses, processes and performance indicators | •Excellent organizational, written and verbal communication skills | •Ability to perform comfortably in a fast-paced, deadline-oriented work environment | •Ability to work as a team member as well as independently
Job Locations US-VA-Reston
Requisition ID 2020-58231
MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high quality health and human service programs to a diverse array of communities. Operating under MAXIMUS' founding mission of Helping Government Serve the People® since 1975, MAXIMUS Federal Services is entirely focused on helping government agencies run programs cost-effectively and serve program constituents with improved outcomes. By being a responsible steward for government programs, we help the federal government deliver on its promises through our people, process and technology. Our focus is always on outcomes and results that connect citizens more effectively with government services. | | The Director - Technical Architect is responsible for leading the technology design and definition of healthcare and human services solutions that support MAXIMUS business processing outsourcing business and future healthcare markets. This person will be responsible for establishing, refining and providing direction, standards and best practices on all architectural aspects of application technology. This person will work with MAXIMUS IT and operations staff to design cost-effective integrated technology solutions comprised of both in house and commercial off-the-shelf products. The successful candidate will be a lead technical representative supporting pre-marketing and proposal activities. The Director - Technical Architect will be the lead spokesman and drive the decision making for technical decisions in conjunction with other MAXIMUS IT leadership and staff. | | Job Duties/Responsibilities: | •Participates with senior management to establish technology strategy, architecture and plans. | •Understands the organizational direction, goals and industry competitive environment to determine how architecture can add value to the organization and to business. | •Leads, sets direction, establishes standards, architectural governance and best practices in the application technical architecture space for Health, Human and Federal Services Solutions. | •Assesses business and systems requirements and designs against best practices, technology advances, industry standards, and business needs. Provides direction on implementing feasible, cost-effective solutions to the overall system architecture and designs to meet these needs. | •Serves as the key technical point of contact in developing technical solutions in response to Request for Proposals, Change Requests, and business needs. | •Assists in vendor and partner selections to ensure solution fit for a given set of integration capabilities and compatibility with current technologies and practices. | •Collaborates and coordinates with MAXIMUS IT security and infrastructure teams to develop strategies to fulfill security and performance requirements and assess effectiveness of the solutions. | •Provides leadership and mentors team members within the architecture shared services organization to enable individuals and organizations to design and develop scalable solutions. | •Reviews federal, state, and company policies to determine applicability to systems functionality, design, and operation. | •Performs other duties as assigned. | | Education/Requirements: | •Bachelor’s Degree in Computer Engineering, Computer Science or a related field with more than 10 years of relevant experience or Master’s Degree (Preferred) in Computer Engineering, Computer Science or a related field with more than 8 years of relevant experience. | •At least 7 years of architecture experience at an enterprise level. | •At least 4+ years architecting and delivering cloud based solutions in AWS | •Knowledge, experience and exhibits strong thought leadership in digital architecture domain and applications, in developing web services and emerging technologies such as micro services in cloud-based environments and virtualization. | •Experience of MASA Mesh model including “As a Service” models (e.g. SaaS, IaaS, PaaS) and platforms (e.g. AWS, Azure) | •Knowledge of EA Frameworks such as TOGAF, FEAF, NIST or similar | •Development experience with programming/scripting languages: Java/JEE , C#/Net, JavaScript frameworks (NodeJS, Angular), Web Services | •Experience with Agile/continuous integration/DevOps | •Demonstrated success in serving in a supervisory management role | •Excellent interpersonal and communication skills, both written and verbal | •Ability to influence peers and superiors (technical and business) the strategic direction of overall solution | •Must be able to perform comfortably in a fast-paced, deadline-oriented work environment of competing and alternating priorities | •Proven ability to develop and present technical white papers and healthcare solution presentations. Examples should be provided as possible and appropriate. | | Physical Requirements: | •Ability to sit for up to 80% of time | •Ability to lift or carry objects up to 10 lbs. | •Frequent use of computer, telephone, and office equipment (copier, fax, scanner)
Job Locations US-TX-Arlington
Requisition ID 2021-59143
Position provides effective customer services via telephone and in person to clients and community members regarding the selection, enrollment, and eligibility requirements for various Texas Health and Social Services Programs by utilizing excellent, in-depth knowledge of enrollment requirements program information and polices. Identifies, develops, and builds relationships with community, state and faith based organizations to enhance presence in the community. | | • Conducts outreach including phone calls, home visits and community presentations in the field in accordance with project policy and procedures (70% of the time). Solely responsible for a specific geographic area and related tasks for that area. Travels independently using proper safety precautions. | • Conducts one-on-one and group outreach presentations to recipients and community members within a specific territory or initiative. Work environment varies and is mobile. | • Presents program education and enrollment options to recipients to encourage recipient action. Presents managed care options to recipients and assists them in using their health care and dental plans and community resources as needed. | • Identifies, develops, builds and maintains positive relationships with county staff, state agencies, and community/faith based groups to enhance presence in the community. | • Retrieves, researches, and analyzes data from multiple data bases to answer client concerns and Completes direct data entry into designated internal automated systems in accordance with EB Project policies and procedures. | • Identifies issues, problem solves and escalates unresolved issues and concerns to management immediately and regularly. | • Establishes and maintains knowledge of community and participates in community events, health fairs, and other activities as needed. | • Multi-tasks in several computer applications at once while holding conversation with client. Responsible for documenting activity in automated systems and reporting outcomes on a daily/ weekly basis. Responsible for ensuring confidentiality of client information. | • Uses customer services skills to adapt to situations and deal with clients face to face. | • Willingness to work a flexible schedule including weekends and evenings. | • Assists other Outreach Counselors and other team members with management and completion of daily duties to ensure compliance with contract standards and requirements. | • Performs other duties as may be assigned by management | | Requirements: | - High School diploma, GED, or equivalent certification | - Bachelor’s degree in social work preferred. DSHS Community Health Worker certification preferred. | - Two years of human services experience or experiences dealing with the public. | - Proficient in Microsoft Office products. | - Knowledge of Excel preferred. | - Ability to work with customers in a caring and respectful manner and with due understanding of and consideration for | their unique circumstances. | - Excellent organizational, written, and verbal communication skills. | - Ability to perform comfortably in a fast-paced, deadline-oriented work environment. | - Ability to work as a team member, as well as independently. | - Must be able to remain in a stationary position for an extended period of time. | - Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds. | - Work is often performed conducting home visits, presentations, and part in an office environment. | - Reliable transportation with proper insurance and Texas Driver’s License that meet the State of Texas requirements. | - Highly developed problem solving skills preferred. | - Demonstrated ability to build high performing teams preferred. | - Medicaid knowledge preferred | - Bilingual preferred
Job Locations US-TN-Chattanooga
Requisition ID 2020-56533
Job Locations US-TN-Chattanooga
Requisition ID 2020-56652
Job Locations US-TX-Houston
Requisition ID 2021-59136
Position provides effective customer services via telephone and in person to clients and community members regarding the selection, enrollment, and eligibility requirements for various Texas Health and Social Services Programs by utilizing excellent, in-depth knowledge of enrollment requirements program information and polices. Identifies, develops, and builds relationships with community, state and faith based organizations to enhance presence in the community. | | • Conducts outreach including phone calls, home visits and community presentations in the field in accordance with project policy and procedures (70% of the time). Solely responsible for a specific geographic area and related tasks for that area. Travels independently using proper safety precautions. | • Conducts one-on-one and group outreach presentations to recipients and community members within a specific territory or initiative. Work environment varies and is mobile. | • Presents program education and enrollment options to recipients to encourage recipient action. Presents managed care options to recipients and assists them in using their health care and dental plans and community resources as needed. | • Identifies, develops, builds and maintains positive relationships with county staff, state agencies, and community/faith based groups to enhance presence in the community. | • Retrieves, researches, and analyzes data from multiple data bases to answer client concerns and Completes direct data entry into designated internal automated systems in accordance with EB Project policies and procedures. | • Identifies issues, problem solves and escalates unresolved issues and concerns to management immediately and regularly. | • Establishes and maintains knowledge of community and participates in community events, health fairs, and other activities as needed. | • Multi-tasks in several computer applications at once while holding conversation with client. Responsible for documenting activity in automated systems and reporting outcomes on a daily/ weekly basis. Responsible for ensuring confidentiality of client information. | • Uses customer services skills to adapt to situations and deal with clients face to face. | • Willingness to work a flexible schedule including weekends and evenings. | • Assists other Outreach Counselors and other team members with management and completion of daily duties to ensure compliance with contract standards and requirements. | • Performs other duties as may be assigned by management | | Requirements: | - High School diploma, GED, or equivalent certification | - Bachelor’s degree in social work preferred. DSHS Community Health Worker certification preferred. | - Two years of human services experience or experiences dealing with the public. | - Proficient in Microsoft Office products. | - Knowledge of Excel preferred. | - Ability to work with customers in a caring and respectful manner and with due understanding of and consideration for | their unique circumstances. | - Excellent organizational, written, and verbal communication skills. | - Ability to perform comfortably in a fast-paced, deadline-oriented work environment. | - Ability to work as a team member, as well as independently. | - Must be able to remain in a stationary position for an extended period of time. | - Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds. | - Work is often performed conducting home visits, presentations, and part in an office environment. | - Reliable transportation with proper insurance and Texas Driver’s License that meet the State of Texas requirements. | - Highly developed problem solving skills preferred. | - Demonstrated ability to build high performing teams preferred. | - Medicaid knowledge preferred | - Bilingual in Spanish required
Job Locations US-TX-Houston
Requisition ID 2021-59137
Position provides effective customer services via telephone and in person to clients and community members regarding the selection, enrollment, and eligibility requirements for various Texas Health and Social Services Programs by utilizing excellent, in-depth knowledge of enrollment requirements program information and polices. Identifies, develops, and builds relationships with community, state and faith based organizations to enhance presence in the community. | | • Conducts outreach including phone calls, home visits and community presentations in the field in accordance with project policy and procedures (70% of the time). Solely responsible for a specific geographic area and related tasks for that area. Travels independently using proper safety precautions. | • Conducts one-on-one and group outreach presentations to recipients and community members within a specific territory or initiative. Work environment varies and is mobile. | • Presents program education and enrollment options to recipients to encourage recipient action. Presents managed care options to recipients and assists them in using their health care and dental plans and community resources as needed. | • Identifies, develops, builds and maintains positive relationships with county staff, state agencies, and community/faith based groups to enhance presence in the community. | • Retrieves, researches, and analyzes data from multiple data bases to answer client concerns and Completes direct data entry into designated internal automated systems in accordance with EB Project policies and procedures. | • Identifies issues, problem solves and escalates unresolved issues and concerns to management immediately and regularly. | • Establishes and maintains knowledge of community and participates in community events, health fairs, and other activities as needed. | • Multi-tasks in several computer applications at once while holding conversation with client. Responsible for documenting activity in automated systems and reporting outcomes on a daily/ weekly basis. Responsible for ensuring confidentiality of client information. | • Uses customer services skills to adapt to situations and deal with clients face to face. | • Willingness to work a flexible schedule including weekends and evenings. | • Assists other Outreach Counselors and other team members with management and completion of daily duties to ensure compliance with contract standards and requirements. | • Performs other duties as may be assigned by management | | Requirements: | - High School diploma, GED, or equivalent certification | - Bachelor’s degree in social work preferred. DSHS Community Health Worker certification preferred. | - Two years of human services experience or experiences dealing with the public. | - Proficient in Microsoft Office products. | - Knowledge of Excel preferred. | - Ability to work with customers in a caring and respectful manner and with due understanding of and consideration for | their unique circumstances. | - Excellent organizational, written, and verbal communication skills. | - Ability to perform comfortably in a fast-paced, deadline-oriented work environment. | - Ability to work as a team member, as well as independently. | - Must be able to remain in a stationary position for an extended period of time. | - Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds. | - Work is often performed conducting home visits, presentations, and part in an office environment. | - Reliable transportation with proper insurance and Texas Driver’s License that meet the State of Texas requirements. | - Highly developed problem solving skills preferred. | - Demonstrated ability to build high performing teams preferred. | - Medicaid knowledge preferred | - Bilingual in Spanish required
Job Locations US-TN-Franklin
Requisition ID 2021-59125
Additional Requirements: | 3 years of management experience in large scale, shared services Call Center | 1 year of management experience in virtual shared services Call Center | 2 years of experience in a healthcare or healthcare services field | Experience in a Call Center handling Medicaid programs | Experience in a Call Center handling healthcare enrollment/eligibility or CHIP programs.
Job Locations US-TX-Arlington
Requisition ID 2021-59133
Position provides effective customer services via telephone and in person to clients and community members regarding the selection, enrollment, and eligibility requirements for various Texas Health and Social Services Programs by utilizing excellent, in-depth knowledge of enrollment requirements program information and polices. Identifies, develops, and builds relationships with community, state and faith based organizations to enhance presence in the community. | | • Conducts outreach including phone calls, home visits and community presentations in the field in accordance with project policy and procedures (70% of the time). Solely responsible for a specific geographic area and related tasks for that area. Travels independently using proper safety precautions. | • Conducts one-on-one and group outreach presentations to recipients and community members within a specific territory or initiative. Work environment varies and is mobile. | • Presents program education and enrollment options to recipients to encourage recipient action. Presents managed care options to recipients and assists them in using their health care and dental plans and community resources as needed. | • Identifies, develops, builds and maintains positive relationships with county staff, state agencies, and community/faith based groups to enhance presence in the community. | • Retrieves, researches, and analyzes data from multiple data bases to answer client concerns and Completes direct data entry into designated internal automated systems in accordance with EB Project policies and procedures. | • Identifies issues, problem solves and escalates unresolved issues and concerns to management immediately and regularly. | • Establishes and maintains knowledge of community and participates in community events, health fairs, and other activities as needed. | • Multi-tasks in several computer applications at once while holding conversation with client. Responsible for documenting activity in automated systems and reporting outcomes on a daily/ weekly basis. Responsible for ensuring confidentiality of client information. | • Uses customer services skills to adapt to situations and deal with clients face to face. | • Willingness to work a flexible schedule including weekends and evenings. | • Assists other Outreach Counselors and other team members with management and completion of daily duties to ensure compliance with contract standards and requirements. | • Performs other duties as may be assigned by management | | Requirements: | - High School diploma, GED, or equivalent certification | - Bachelor’s degree in social work preferred. DSHS Community Health Worker certification preferred. | - Two years of human services experience or experiences dealing with the public. | - Proficient in Microsoft Office products. | - Knowledge of Excel preferred. | - Ability to work with customers in a caring and respectful manner and with due understanding of and consideration for | their unique circumstances. | - Excellent organizational, written, and verbal communication skills. | - Ability to perform comfortably in a fast-paced, deadline-oriented work environment. | - Ability to work as a team member, as well as independently. | - Must be able to remain in a stationary position for an extended period of time. | - Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds. | - Work is often performed conducting home visits, presentations, and part in an office environment. | - Reliable transportation with proper insurance and Texas Driver’s License that meet the State of Texas requirements. | - Highly developed problem solving skills preferred. | - Demonstrated ability to build high performing teams preferred. | - Medicaid knowledge preferred | - Bilingual preferred
Job Locations US-FL-Jacksonville
Requisition ID 2021-59118
Responsibilities: | - Responding to numerous phone inquiries | - Using standard technology: telephones, e-mail and web browsers | - Completing daily electronic call logs | - Filling out timesheets | - Adhering to privacy rules | - Connecting callers with leadership as needed | - Maintaining up-to-date knowledge of regulations and policies as they apply to the financial programs we service | - Reporting problems through an easy online system | - Responding to telephone inquiries within set time parameters | - Completing all assigned training as necessary
Job Locations US-FL-Jacksonville
Requisition ID 2021-59117
Responsibilities: | - Responding to numerous phone inquiries | - Using standard technology: telephones, e-mail and web browsers | - Completing daily electronic call logs | - Filling out timesheets | - Adhering to privacy rules | - Connecting callers with leadership as needed | - Maintaining up-to-date knowledge of regulations and policies as they apply to the financial programs we service | - Reporting problems through an easy online system | - Responding to telephone inquiries within set time parameters | - Completing all assigned training as necessary
Job Locations US-Remote
Requisition ID 2020-59084
Job Locations US-CA-Anaheim
Requisition ID 2020-59067
QUALIFICATIONS: | | Education: Bachelor’s degree from an accredited college or university, preferably in a human services related field, or four (4) years of experience in employment services, or human services. | | Skills/Experience required: | •Ability to interact successfully with program participants, project staff, clients and subcontractors | •Computer proficiency in Microsoft Office programs including Excel | •Use database management programs | •Establish relationships with employers and community groups | •Demonstrate ability to work with culturally diverse populations | •Excellent organizational, interpersonal, written, and verbal communication skills | •Perform comfortably in a fast-paced, deadline-oriented work environment | •Ability to successfully execute many complex tasks simultaneously, working as a team member, as well as independently | •Ability to successfully execute many complex tasks simultaneously, working as a team member, as well as independently | •Bilingual capabilities in Spanish, Vietnamese, Farsi or Arabic preferred. | | JOB RESPONSIBILITIES: | | •Provide case management to a caseload of specialized CalWORKs Participants working towards the goal of self-sufficiency and unsubsidized employment under the general supervision of the Case Manager Supervisor. | •Provide Participants with a clear understanding of the CalWORKs/WTW program and services. | •Provide encouragement and support to Participants to ensure successful participation in each step/component of the CalWORKs/WTW program. | •Serve as primary linkage between Participant and program services. | •Provide continuous motivation to keep the Participant moving toward employment goals. | •Interview Participants to elicit basic program information for entry in computer information system(s). | •Review Participant information for exemption from the CalWORKs/WTW program and good cause for non-participation. | •Advise the Participant of program choices and refer them to the appropriate CalWORKs/WTW Activity based on Participant evaluation, and Orange County CalWORKs/WTW Policies and Procedures. | •Assess for Supportive Services needs, make appropriate referrals for services and coordinate ongoing services needs on a regular basis with County staff per COUNTY Policy. | •Monitor progress of the Participant through the CalWORKs/WTW Program. | •Conduct good cause determination. | •Maintain accurate case records for the Participant in the computer information system(s). | •Re-engage and educate non-compliant Participants on the benefits of participating in the CalWORKs/WTW Program. | •Re-evaluate Participants for previously unreported and/or undetected barriers to participation and assess their current knowledge, aptitude, still, and experience for work. | •Provide Participants intensive outreach services including face-to-face, off-site, and home visits. | •Conduct follow-up Participant meetings and appointments to validate program activity and continued progress. | •Complete monthly contacts as required. | •Complete case narrations as required. | •Complete and submit reports as required. | •Perform other duties as may be assigned by management.

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.