Position is located in New Jersey-Hamilton. The Administrator will assist the department by performing any combination of entry-level clerical duties requiring general knowledge and the application of various work methods and procedures. Work schedule is 8:00am-5:00pm Monday through Friday.
The Operations Manager is responsible for providing oversight of operations by ensuring process and procedures are followed, managing staff, daily operation activities, and planning the use of materials and human resources administrative services. Provides input to identify and implement innovative strategies to create operational efficiencies and processes for day-to-day Project functions. Ensures “best practices” are institutionalized to improve quality and overall delivery of present and future opportunities across the Project. Also responsible for performance management and reporting.
Maximus continues to grow our Digital Solutions organization to better serve the needs of our organization and our customers in the government, health, and human services space. Digital Transformation is one of our primary strategic pillars and is a significant part of our long-term corporate strategy. We are a group of skilled practitioners who are laser-focused on continuing to introduce differentiated solution offerings aligned with the mission requirements of our customers to improve overall service delivery across our operations. We believe that great outcomes define our success. We use an approach grounded in design thinking, lean, and agile to help solve complicated problems and turn bold ideas into delightful solutions. | | The Digital Delivery Lead is a key stakeholder facing and internal leadership role that is responsible for managing a portfolio of work related to various digital solutions including but not limited to Web, Mobile, Social, RPA, AI, ML, and Advanced Analytics solutions within one or more Maximus field operations. The Digital Delivery Lead is responsible for leading engagements from late-stage opportunities to successful delivery in terms of scope, deliverables, budget, commercial commitments, customer expectations, and achievement of desired outcomes. This role is responsible for the day-to-day leadership of deployed digital team members within an operation and also fostering and maintaining high-level stakeholder relationships throughout the engagement. The Digital Delivery Lead provides thought leadership to stakeholders in solving program/project management problems and by identifying areas for continuous improvements. | | Requirements: | •Ability to lead, motivate and direct a team | •Demonstrate strong stakeholder management to achieve project objectives | •Ability to interact with stakeholder both within and outside of immediate team to achieve results | •Ability to develop detailed project schedules coordinating multiple parties to deliver projects on time or early and at or under budget | •Ability to work with multiple teams, consolidate updates, and communicate progress, risks & issues, and mitigation plans to the client | •Ability to predict and identify issues and perform advanced risk mitigation | •Ability to drive and execution vision and goals of the team | •Identify additional opportunities and work with internal team to shape solutions | •Strong communication skills, both written and verbal | •Ability to find solutions to all sorts of challenges: technical, organizational, and personal | •Scrum Master certification preferred but not required | •Hands-on experience in both individual contributor and leadership roles within a team executing using agile, waterfall, and hybrid delivery methodologies | •Travel: Ability to travel as required | • SAFe Certification | | Qualifications: | •Bachelor’s degree required | •Minimum 8-10 years of experience in program management role with Waterfall and Agile methodologies | •Experience with software project management and/or program management | •Experience with practicing agile delivery methodologies | •Experience managing and leading the work of others | •Experience with working with nearshore, offshore, and working in a distributed team | •Experience in a variety of “digital” technologies | •Experience working with clients, customers, and stakeholders
Maximus is seeking a Software Engineer who is an accomplished technical leader, proactive customer-focused advocate and a team player with substantial software engineering experience, preferably with some experience within the Federal sector. The candidate must have hands-on experience with enterprise level software development, integration, and implementation of SOA/Microservice architecture. The ideal candidate will have a good foundation of the Java, JEE platform, Microservice Architecture, REST, Angular, Typescript, Web Content Accessibility/USDS, UX, and SQL/data modelling. | | As a Software Engineer for Maximus, you will play a key role in migrating enterprise applications into a consolidated application which leverages DevSecOps, cloud computing, and Data Lake / big data technologies. The candidate must demonstrate a willingness to learn new cutting edge technologies and overcome technical challenges in a fast paced environment. The candidate will provide design, and implementation expertise to a cross-functional agile software development team. | | Requirements: | • Candidate must be eligible to obtain a U.S. government clearance. | • Bachelor’s Degree preferred. 8+ years of relevant experience can be considered in lieu of a degree. | •5+ years of Software Engineering experience, or relevant experience, required. | •Relevant experience in the some, or all, of the following are required: | -Design and develop Restful Web Services across multi-node clustered | environments. | -Utilizing Security/Authentication frameworks like SAML, Oauth or OpenID | Connect. | -Migrate enterprise applications into a consolidated application which | leverages DevSecOps, cloud computing, and Data Lake/big data technologies. | -Using entire Spring framework (MVC, Security, JPA/data) with Code quality | tools such as Sonar, PMD, JACoCo, Cobertura, Findbugs etc. | -JAXB/Jackson java APIs (parsing, transforming, formatting etc) | -Utilize SCM Technologies (Git, SVN, CVS) for version and configuration | management. | -Build and deployment using pipeline automation tools (Jenkins, puppet, chef, | etc.) | -Develop utilizing scrum/agile, SDLC, with online Issue Boards (Jira, Rally, etc) | for coordinating collaborative user story work. | -Experience with UI technologies like Angular, React, Node with experience in | CSS3 and Bootstrap (Java, Spring Boot, Docker) | -Must be able to work seamlessly between UI and the backend services | | Preferred: | •Having working knowledge in PaaS platforms like Open Shift, or PCF or AWS ECS. | •Well versed with Unit/Automation testing process and frameworks like Selenium, Protractor, Jasmine, Karma etc. | •Working knowledge of RDMS databases, PostgreSQL and NO SQL databases like Redis, Mongo, and Cassandra. | | #techjobs
Conducts face-to-face outreach and enrollment broker services to beneficiaries in a group and individual presentations. Presents Managed Care Options to beneficiaries and assists them in using their health care plans. Assists management with the training/guidance of new Enrollment Service Representative staff. Maintain positive relationships with the county staff, community groups and HCO clients; conducts on-going training of HCO program to county staff. Bilingual fluency in English and Spanish. Ability to travel (valid CA driver’s license and evidence of insurance required) throughout the county and surrounding counties as needed, in a dependable and punctual manner. | | | | JOB RESPONSIBILITIES: | | - Conducts face-to-face outreach and enrollment broker services to beneficiaries in a group and individual presentations. | - Presents Managed Care Options to beneficiaries and assists them in using their health care plans. | - Assists beneficiaries in the enrollment/dis-enrollment process. | - Assists other Enrollment Service Representatives with daily management duties. | - Assists management with the training/guidance of new Enrollment Service Representative staff. | - Maintains positive relationships with the county staff, community groups and HCO clients; conducts on-going training of HCO program to county staff. | - Performs data entry for enrollment/dis-enrollments, as needed. | - Transmits enrollment/dis-enrollment data to central processing facility operations in accordance with HCO policies and procedures. | - Assists beneficiaries with medical exemptions and waiver inquiries. | - Provides beneficiaries with status of enrollment/dis-enrollment, medical exemptions and waivers. | - Documents daily activity accurately in Customer Relationship Management Database | - Reviews knowledge base content for accuracy and makes recommendations for improvement. | - Adheres to established procedures, performs self-checking and pay attention to detail in the performance at work. | - Meets Field Operations minimum performance standards. | - Notifies management in a timely manner of any problems with procedural compliance using established processes. | - Reports observed quality problems and deficiencies in a timely manner. | - Makes recommendations to management for improving the quality and efficiency of work. | - Meets Production and Quality Assistance goals as defined for this position. | - Ability to work any and all assigned offices as directed by management. | - Ability to attend and promote the program during community events and health fairs as needed. | - Meets all standards established for this position as outlined in the attached performance criteria. | - Performs other duties as may be assigned by management. | | | | EDUCATION/EXPERIENCE: | High School diploma, GED, or equivalent certification; knowledge of the community to be served; computer literacy; ability to work with MS Office (Excel, Word, PowerPoint); ability to quickly learn new software programs. Type 20+ wpm; ability to travel throughout the county in a dependable and punctual manner; excellent organizational, interpersonal, written, and verbal communication skills; ability to perform comfortably in a fast-paced, deadline-oriented work environment; ability to successfully execute many complex tasks simultaneously; and ability to work as a team member, as well as independently; and fluency in threshold languages including reading and writing ability. | Preferred qualifications include: Six months of human services experience dealing with the public. Presentation and/or public speaking experience (teaching, marketing, community outreach and education, or public relations experience). | Experience working with low-income and diverse populations; Capable of presenting the required information and materials interactively and in a culturally and linguistically competent manner that readily lends itself to comprehension and retention by beneficiary being served.
Sr Director Financial Systems will be responsible for managing the overall performance and delivery of cross-functional projects, System implementation and enhancements, Software upgrades and end user support. The position requires hands-on functional experience with Costpoint system configurations or equivalent experience, Coupa and a strong understanding of Finance and Accounting principles including procurement process and sub-contract management. This role will report to the SVP of Finance & Accounting.
Maximus is currently looking for Customer Service Representatives to join our growing team. This position is responsible for providing face-to-face and telephonic enrollment and outreach services to New York Medicaid recipients. In this position you will maintain an active Certified Application Counselor (CAC) certification and assist with special projects, administrative tasks, and new hire training. This position is onsite and works in an LDSS/HRA office. The Customer Service Representative may also be deployed to work from home as determined by management and business needs. What you will receive:- Starting pay: $17.80/hr- Competitive healthcare benefits (medical, dental & vision) - 401(k) retirement savings - Paid time off (PTO)- Holiday pay - Transit/parking commuter benefits- Great work/life balance
Maximus is currently looking for Customer Service Representatives to join our growing team. This position is responsible for providing face-to-face and telephonic enrollment and outreach services to New York Medicaid recipients. This position is onsite and works in an LDSS/HRA office. The Customer Service Representative may also be deployed to work from home as determined by management and business needs. What you will receive:- Starting pay: $16.90/hr- Competitive healthcare benefits (medical, dental & vision) - 401(k) retirement savings - Paid time off (PTO)- Holiday pay - Transit/parking commuter benefits - Great work/life balance
Maximus continues to grow our Digital Solutions organization to better serve the needs of our organization and our customers in the government, health, and human services space. Digital Transformation is one of our primary strategic pillars and is a significant part of our long-term corporate strategy. We are a group of skilled practitioners who are laser-focused on continuing to introduce differentiated solution offerings aligned with the mission requirements of our customers to improve overall service delivery across our operations. We believe that great outcomes define our success. We use an approach grounded in design thinking, lean, and agile to help solve complicated problems and turn bold ideas into delightful solutions. | | As a key leader within the Digital Solutions Organization, the Vice President of Digital Delivery will be responsible for a team of Digital Delivery Leads and will provide executive oversight for all implementations while also supporting the creation, implementation, and continuous improvement of Maximus’ Digital Solutions Methodology. This Methodology will serve as both the toolbox and repeatable blueprint for the digital way of working with traditional (Web, Mobile, Social, Analytics) and emerging (RPA, AI, Machine Learning, etc.) technologies. The Digital Solutions Methodology will include a collection of industry best-practice processes, templates, standards, and supporting tools to enable rapid innovation. This will be achieved through a design thinking-based approach with creative and innovative ways to quickly define a strategic direction and an efficient, predictable, SAFe-based lean Agile delivery methodology. | | Duties and Responsibilities | •Responsible for creating strategic direction for assigned suborganization based on corporate and departmental strategy. | •Drive innovation ideas, solutions, and products through leadership and decisive action while defining the solutions, pricing, and shape of competitive positioning. | •Develop, implement, and maintain budgetary and resource allocation plans. | •Perform quality reviews for large scale initiatives and programs that involve multiple functional and technical components and/or teams. | •Communicate and influence senior executive leadership, stakeholders, vendors, and clients | •Responsible for professional development by providing coaching and identifying new opportunities for growth for direct reports. | •Responsible for team management, which includes resource forecasting, making decisions regarding hiring, promotions, termination, and performance management. | •Oversee and work with 3rd party vendors. | •Produce high quality executive-ready messaging in the form of presentations, briefs, and memos. | •Create and negotiate contract and commercial agreements. | | Requirements and Qualifications: | •Bachelor's degree in related field required. | •Minimum of 15 years of related professional experience required. | •Ability to lead, motivate, and direct a team of Senior Directors, Directors, Senior Manager, and Managers | •Demonstrate strong stakeholder management to achieve project objectives. | •Ability to drive and execution vision and goals of the team. | •Identify additional opportunities and work with internal team to shape solutions. | •Strong communication skills, both written and verbal. | •Ability to find solutions to various challenges: technical, organizational, and personal. | •Hands-on experience in both individual contributor and leadership roles within a team executing using agile, waterfall, and hybrid delivery methodologies.
The MAXIMUS Finance Rotational Program is a development program designed to develop high caliber individuals into future leaders who will make an impact within the company. Participants will gain an understanding of the broad scope of MAXIMUS through multiple financial rotations that may include Business Segment Financial Planning & Analysis (FP&A), Tax, Pricing, Accounting (General Ledger), Accounting Systems, or Corporate Finance. | • Prepares account reconciliations and various analyses supporting month end/quarter end financials | • Prepares timely and accurate financial reports supporting operational finance | • Ensures contract compliance on all activities | • Assists with SEC reporting and internal audit | • Build and maintain working relationships with operating and other finance groups and provide them with subject matter expertise assistance | • Assist with special projects as required | • Assist the Assistant Controller with coordination of information flow with both internal and external auditors | • Performs other duties as may be assigned by management | Qualifications: | • Must be actively pursuing a Bachelor’s degree in Accounting or Finance | • Ability to work in a fast-paced, deadline driven environment delivering results and quality services | • Demonstrated experience to execute multiple tasks simultaneously working in a team or independently | • Excellent organizational, interpersonal, written, and verbal communication skills
We are seeking a dynamic, highly driven, and creative individual to join the Maximus Federal Marketing Team. As a Account-Based Marketing (ABM) Manager, you’ll own the strategy, execution and optimization of 1:1 ABM initiatives that drive awareness, engagement, and expansion into key target accounts. This person will work closely with the Federal Sales/Business Development Team to ensure alignment of efforts to support near-term opportunities and long-term growth strategies. This person will have access to top market tools available to help you build, execute and measure programs. If you’re a strategic marketer who is passionate about ABM and the Federal market, we’d love to hear from you! | | The selected candidate can work primarily remotely in the DC metro area and must be able to attend meetings occasionally in the Maximus office in McLean, VA. | | Essential Duties & Responsibilities: | •Plan, create and execute highly targeted Account Based Marketing (ABM) strategies and programs to drive sales pipeline and advance sales opportunities for engaged target accounts, leveraging multiple channels including email, web, digital advertising, events, webinars and social. | •Leverage target account data to create and execute account specific marketing strategies for top agencies. Develop account specific messaging, programs and plays that will effectively drive demand, account engagement and accelerate the sales cycle. | •Collaborate with Sales/Business Development leaders on selected 1:1 account marketing strategies. Leverage activity and intent data to optimize programs and plays for targeted marketing. Monitor, track and report on engagement on accounts across programs and provide recommendations based on results. | •Develop a channel component of ABM campaigns to leverage the joint brand position for joint solutions. | •Ensure brand compliance in all marketing materials and communications for the Company. | •Partner with corporate marketing on company initiatives to support the Federal business. | •Strong understanding of digital marketing and audience acquisition strategies as applied to campaign development and management. | •Ensure timely deployment of initiatives and campaigns by managing stakeholders, partners, budget, timelines and processes. | | Requirements & Qualifications: | •Minimum of 5 years of related experience, specifically marketing that supports technology and digital offerings for federal government programs, 2 years focused on Account Based Marketing. | •BA/BS degree (marketing or business preferred). | •Deep experience marketing into enterprise and Federal government accounts, working closely with sales organization. | •Experience working with Salesforce, ABM tools and marketing automation tools (Hubspot, Pardot, Marketo) | •Exceptional writing and editing skills | •Very strong organizational skills, with the ability to prioritize multiple projects and communicate statuses with stakeholders | •Ability to lead in cross functional team environment | •Ability to think creatively and develop and apply new approaches, programs and techniques. | •Strong problem solving skills, ability to drive strategy, act on your feet and make critical decisions. | •Solid track record interfacing with internal and external constituents. | •Ability to manage vendors effectively. | •Expert use of Microsoft PowerPoint, Word and Excel, video collaboration tools.
The Sr. Specialist Quality Assurance is responsible for completing quality evaluations as part of the quality management plan and analyzing results to drive continuous improvement. | | - Review completed Part A West reconsideration appeal cases to determine the accuracy of the summarized facts and assessment of issues involved in the case | - Make an internal quality determination on the result of State and Federal case review decisions | - Research issues using federal law, state law, regulations, and relevant agency policies | - Ensure quality review is accurate and enter data into related quality tracking system | - Provide feedback and education to adjudication staff | - Participate in collaboration meetings with project leadership | - Assist project with adjudication of appeals and/or decision letter quality reviews as needed | - Perform other special projects not related to a specific case such as general legal research, general medical research, drafting proposal sections, or acting as a liaison for a specific project, when necessary | - Perform other duties as assigned by management | | - RN with an active license in state hired required; RN and four-year nursing degree preferred | - At least two (2) years' clinical experience with general medical care of patients preferred | - Clinical Adjudication experience required | - Highly proficient in Microsoft Word and able to quickly learn multiple database systems and comfortably manage multiple screens at the same time | - Knowledge of health regulations, guidelines and coverage issues | - Knowledge of statistical terminology and use of statistics preferred | - Knowledge of quality management and/or quality improvement methods such as ISO, Lean Six Sigma or Six Sigma preferred | - Excellent organizational, written, and verbal communication skills | - Ability to perform comfortably in a fast-paced, deadline-oriented work environment | - Ability to work as a team member, as well as independently
We are seeking a Senior Scrum Master to join our team supporting a high visibility client and application within the Federal Government. The Scrum Master will assist with sprint and release assignment and monitoring, user story creation, and program level coordination with other related projects and stakeholders. The Scrum Master will be adaptable and will work constructively with a technically and geographically diverse team. The program emphasizes innovation and looks for individuals who can bring creative ideas to solve complex technical and procedural problems. The ideal candidate is innovative with an entrepreneurial mindset who brings fresh ideas to the table, works hard, develops business goals, and consistently seeks new challenges. | | What you will do: | | - Coach and train agile teams to drive progress and maintain team accountability | - Guide agile teams of business analysts, developers, and testers to plan deliverables for each sprint | - Create Product Backlog Items based on discovered requirements and/or defects | - Provide expertise in identifying iterative process improvements and methods to streamline adoption of the Agile methodology | - Lead the team in backlog grooming and requirements gathering in support of Program Increment (PI) planning sessions | - Understand and communicate blockers and risks to ensure successful delivery of prioritized work | - Assist team members with estimating their capacity and aligning sprint goals based on that capacity | - Support artifact creation and maintenance, to include Sprint Planning Materials, Release Burn Down Charts, Sprint Burn Down Charts and Defect Log | - Facilitate the solicitation of input and feedback from the scrum team and business customers after each Sprint | - Take initiative and act as a leader to foster collaboration, communication, and transparency between team members on technical issues, process improvements, and project risks and issues | | Required Skills: | | - Bachelor's Degree from an accredited college or university. An additional four (4) years of related experience may substitute for degree | - At least seven (7) years of related experience working in an Agile environment | - Demonstrated experience in iterative software development methodologies (Agile/Scrum) and participating in or leading PI Planning sessions | - Leading Scrum events and developing Sprints, Product Backlogs, Burn Down Charts, and/or developing User Stories | - Strong technical writing and presentation skills | - In-depth understanding of the software development life cycle for implementing Enterprise level systems | - Understanding of the role of software development tools and processes such as version control, defect and issue trackers, build processes, team collaboration tools | - Experience working with dispersed teams, and using online communication tools such as Webex and Microsoft Teams and collaboration tools (Atlassian Jira and Confluence) | - Proven ability to work on complex assignments requiring independent action and a high degree of initiative to resolve issues. | - Experience working with many development teams to include matrixed teams (varied personalities and communication styles) | - Experience managing deployment processes | | Desired/Preferred Skills: | | - Certified Scrum Master, SAFe Advanced Scrum Master Certification, or Certified Scrum Professional | - 7-10 years serving in a Product Owner, Senior Business Analyst, and/or Scrum Master role | - Experience in Test Driven and Behavior Driven Development frameworks
We are seeking a Senior Scrum Master to join our team supporting a high visibility client and application within the Federal Government. The Scrum Master will assist with sprint and release assignment and monitoring, user story creation, and program level coordination with other related projects and stakeholders. The Scrum Master will be adaptable and will work constructively with a technically and geographically diverse team. The program emphasizes innovation and looks for individuals who can bring creative ideas to solve complex technical and procedural problems. The ideal candidate is innovative with an entrepreneurial mindset who brings fresh ideas to the table, works hard, develops business goals, and consistently seeks new challenges. | | What you will do: | | - Coach and train agile teams to drive progress and maintain team accountability | - Guide agile teams of business analysts, developers, and testers to plan deliverables for each sprint | - Create Product Backlog Items based on discovered requirements and/or defects | - Provide expertise in identifying iterative process improvements and methods to streamline adoption of the Agile methodology | - Lead the team in backlog grooming and requirements gathering in support of Program Increment (PI) planning sessions | - Understand and communicate blockers and risks to ensure successful delivery of prioritized work | - Assist team members with estimating their capacity and aligning sprint goals based on that capacity | - Support artifact creation and maintenance, to include Sprint Planning Materials, Release Burn Down Charts, Sprint Burn Down Charts and Defect Log | - Facilitate the solicitation of input and feedback from the scrum team and business customers after each Sprint | - Take initiative and act as a leader to foster collaboration, communication, and transparency between team members on technical issues, process improvements, and project risks and issues | | Required Skills: | | - Bachelor's Degree from an accredited college or university. An additional four (4) years of related experience may substitute for degree. | - At least seven (7) years of related experience working in an Agile environment | - Demonstrated experience in iterative software development methodologies (Agile/Scrum) and participating in or leading PI Planning sessions | - Leading Scrum events and developing Sprints, Product Backlogs, Burn Down Charts, and/or developing User Stories | - Strong technical writing and presentation skills | - In-depth understanding of the software development life cycle for implementing Enterprise level systems | - Understanding of the role of software development tools and processes such as version control, defect and issue trackers, build processes, team collaboration tools | - Experience working with dispersed teams, and using online communication tools such as Webex and Microsoft Teams and collaboration tools (Atlassian Jira and Confluence) | - Proven ability to work on complex assignments requiring independent action and a high degree of initiative to resolve issues. | - Experience working with many development teams to include matrixed teams (varied personalities and communication styles) | - Experience managing deployment processes | | Desired/Preferred Skills: | | - Certified Scrum Master, SAFe Advanced Scrum Master Certification, or Certified Scrum Professional | - 7-10 years serving in a Product Owner, Senior Business Analyst, and/or Scrum Master role | - Experience in Test Driven and Behavior Driven Development frameworks
Maximus is looking for a variance savvy Sr Finance Analyst to support our Clinical Services projects! The Sr Finance Analyst will have responsibilities including accruals, billings, variance analysis, reporting. The Sr Finance Analyst will also work on new business, including forecasting and project reviews. Why Maximus?- Unlimited Time Off- Tuition Reimbursement Program- 401K plan with company matching- Quarterly Bonus Opportunities- Employee Assistance Program (EAP) for your well-being- Employee wellness programs and enticing discount programsThis is a fully remote position Monday through Friday 8am to 5pm
Primary Responsibilities | •Translate cybersecurity needs and capabilities into detailed technical solutions. | •Develop and maintain a comprehensive list of Cybersecurity Architecture requirements, dependencies, risks, and mitigation plans. | •Analyze cybersecurity best practices to identify gaps and improvement opportunities. | •Establish and publish baseline security requirements for common enterprise services to ensure compliance with cybersecurity directives and policies. | •Conduct critical path analysis, risk analysis, and task dependency analysis. | •Generate security requirements and constraints to inform foundational technical documents, including program architectural artifacts, business cases, and concept of operations. | •Create assessment criteria, including metrics, measures, and key performance indicators, for security requirements and implementation guidance. | •Coordinate involvement in cybersecurity exercises. | •Participate in external cybersecurity-related governance, policy, and standards bodies. | •Evaluate existing and emerging technologies and recommend strategies to meet mission requirements. | | Minimum Requirements | •Active TS/SCI with Poly clearance. | •Bachelor's degree in Cybersecurity, Computer Engineering, Computer Science, Electrical Engineering, Information Systems, Information Technology, or a related discipline. | •Twelve (12) or more years of relevant work experience, including the following: | •Developing and publishing cybersecurity governance, policy, and standards. | •Coordinating cybersecurity exercises. | •Developing assessments for security requirements and implementation guidelines. | •Analyzing cybersecurity best practices. | •Three (3) or more years of experience supporting the intelligence community. | | Key Skills and Abilities | •Proficiency in the areas of cybersecurity responsibility mentioned above. | •Strong written and oral communication skills. | •Detail-oriented with the ability to consistently produce high-quality, concise, thorough, and accurate work. | •Adaptability to respond to changes in customer priorities. | | #clearance #techjobs
Maximus is currently looking for Customer Service Representatives to join our growing team. This position is responsible for providing face-to-face and telephonic enrollment and outreach services to New York Medicaid recipients. This position is onsite and works in an LDSS/HRA office. The Customer Service Representative may also be deployed to work from home as determined by management and business needs. What you will receive:- Starting pay: $16.90/hr- Competitive healthcare benefits (medical, dental & vision) - 401(k) retirement savings - Paid time off (PTO)- Holiday pay - Transit/parking commuter benefits - Great work/life balance
We have a REMOTE (ANYWHERE IN INDIANA) opportunity for a Quality Assurance Specialist to join Maximus! PLEASE NOTE: Residency in the state of Indiana is required. This role supports the Indiana Enrollment Broker project.
HYBRID role-must live within a commutable distance to downtown, Columbus, OH. This role supports the Ohio Credentialing project. Duties/Responsibilities:- Provide authoritative guidance to internal business teams on corporate goals and objectives relation to contract activity.- Work directly with client to identify issues and provide appropriate business team contact with client to create solution- Interact and communicate as appropriate with finance/accounting, legal and business team disciplines for resolution of contract issues and disputes.- Acts as subject matter expert on contract scope, SLAs and objectives- Manage contract process to include amendments, client challenges, etc- Evaluate and monitor contractor performance to determine necessity for amendments or extensions of contract and compliance to current contractual obligations.- Assist leadership by providing input on the formulation, development, and/or revision of policies, procedures, and strategies for the organization.- Ensure staffing/operations/compliance plans are appropriately updated- Develops and maintains professional relationship with client, vendors and contractors.- Ability to communicate effectively and in a timely manner with all levels of the business , in person and through electronic communication- Works closely with Business Owner to ensure compliance and contractual obligations are met- Creates reporting that identify trends that are out of SLAs or scope and ensures distribution to necessary stakeholders- Exerts influence on the overall objectives and long-range goals of the contract, as well as, to decisions relation to contract adherence- Provides the coordination of reporting that demonstrates SLA compliance- Ability to read and understand contract language and translate to all levels of business.- Works with considerable judgement and initiative- Develops solutions to complex problems.- Maintains contract database and associated files.Background & Experience Required:Bachelor’s degree requiredAdvanced degree or certification in contract management preferred5+ years of experience in contract managementExperience in RFP writing a plus
Lead compliance tracking in all areas of performance required by the contracts and vendor agreements. Provide client, project, operations and corporate compliance reporting and analytics. Monitor and reports on Service Level Agreements (SLAs). Meet with subcontractors, vendors and third-party auditors. Develop business continuity, disaster recovery and document archiving reports organization. | | Essential Duties and Responsibilities: | -Lead compliance tracking in all areas of performance required by the contracts and vendor agreements. | - Provide client, project, operations and corporate compliance reporting and analytics. | - Monitor and reports on Service Level Agreements (SLAs). | - Meet with subcontractors, vendors and third-party auditors. | - Develop business continuity, disaster recovery and document archiving reports. | - Oversight of external auditors and vendor quality assurance audits. | - Deliver regular compliance updates to project management | - Ensure staffing/operations/quality management plans appropriately updated. | | Minimum Requirements: | Bachelor's degree with 5+ years of experience; | Advanced degree or professional designation preferred. | Develop solutions to a variety of complex problems | Work requires considerable judgment and initiative | Exert some influence on the overall objectives and long-range goals of the organization.
Join Maximus’ Technology Consulting Services team supporting a Department of Defense client’s exciting and innovative software development program designed to develop and deploy digital capability to cyber mission forces around the world. | | | The Mid-Level Back End Software Engineer will be responsible for: | | - Developing services that execute business logic functions. | - Perform user research and usability testing to develop and prioritize user stories across project lines of effort. | - Contribute to goals identified through program requirements in collaboration with government clients during agile planning events. | - Develop quality code which can pass security reviews and scans. | - Effectively work within an ecosystem of government and contractor staff | - Achieve velocity and story point completion goals. | - Maintain system boundary authority to operate and compliance with DoD Enterprise DevSecOps mandates including the DoD Enterprise DevSecOps Reference Design, Container Hardening guide and cybersecurity requirements. | | | Required Skills & Qualifications: | | - Must be a US Citizen with the eligibility to obtain and maintain a security clearance. | - Bachelors of Science in Engineering, Computer Science or technical degree (or industry equivalent). | - 5+ years of experience in software development. | - Direct significant experience integrating legacy Big Data Platforms (BDPs), developing new applications and services, and following agile methodologies in line with US Cyber Command (USCYBERCOM), JCWA, and similar DOD environments. | - Any of the following certifications: CASP+ CE or CISSP (or Associate), or CSSLP or CISSP-ISSAP or CISSP-ISSEP or CCSP | | | Desired/Preferred Skills: | | - Experience with Cloud-based systems and/or Artificial Intelligence/Machine Learning Development | - Ability to communicate clearly through written and verbal mediums to ensure critical information is always shared across the enterprise and with stakeholders | | | #techjobs #clearance #UPDM