Maximus is seeking a highly motivated Sr. Business Analyst - Process Modeling/Data Analytics, to contribute to the effective alignment of the company’s operations and technology services to healthcare services contracts as part of the Analytics Consulting Services team. Engagements will require collaborative work with other corporate groups and currently contracted projects to align contractual scopes of work as defined by our customers to relevant operational activities and technologies. We are seeking a person with a strong background in process modeling, requirements gathering, and experience with creating end-to-end process models that translate complex business requirements into functional specifications using BPMN 2.0. The candidate should also be comfortable performing analytics on data sets to gain insight into operational processes. This role will work independently with external stakeholders to drive process modeling efforts forward. Clear and concise communication skills will be key, with an ability to articulate questions that  facilitates translating subject matter expertise into functional requirements. The role is fully remote, with limited travel requirements.

Maximus is currently looking for a Workforce Control Admin to join our team. This Workforce Control Admin position will be responsible for monitoring call volume and ensuring adhearance to permonce standards with the goal of meeting program objectives and customer service level agreements within the FEMA project, which is the Federal Emergency Management Agency. *This position is a remote - work at home position.

Maximus is currently looking for a Reporting Admin to join our team. This Reporting Admin position will be responsible for providing clerical support to the Project and Operations Managers with the goal of meeting program objectives and customer service level agreements within the FEMA project, which is the Federal Emergency Management Agency. *This position is a remote - work at home position.

Maximus is currently looking for a Recruiting Coordinator in support of our FEMA project. The position is responsible for scheduling, sourcing, and data entry for the recruiting team.

Maximus is currently looking for remote Workforce Services Supervisor to join our team. This remote Workforce Services Supervisor position will be responsible for providing front-line, first level management and leadership to WFM Analysts and WFM Specialists with the goal of meeting program objectives and customer service level agreements within the FEMA project, which is the Federal Emergency Management Agency. *This position is a remote - work at home position. 

Maximus is currently looking to build a pipeline of candidates for upcoming work. This remote Call Center Trainer (CCT) position will be responsible for delivering contact center training within the FEMA project, which is the Federal Emergency Management Agency. Trainer must demonstrate a high level of content knowledge, understanding of adult learning principles and have experience with classroom management. Additionally, the Trainer will support program goals and initiatives for performance improvement, innovation, and efficient organizational processes by identifying performance gaps, causes of the performance gaps and by providing suggested solutions to the Training Lead.To prepare you for this role, employees will be provided with paid, comprehensive training. *This position is a remote - work at home Trainer position. 

Maximus is currently looking to build a pipeline of candidates for upcoming work. This remote Call Center Supervisor (CCS) position will be in support of FEMA, which is the Federal Emergency Management Agency. This CCS position will be responsible for providing front-line, first level supervision and leadership to Customer Service Representatives (CSRs) with the goal of meeting program objectives and customer service level agreements within the FEMA project. The start date for this position is pending. To prepare you for this role, employees will be provided with paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. *This position is a remote - work at home Supervisor position.

Maximus is currently looking to build a pipeline of candidates for upcoming work. This remote Call Center Customer Service Manager position will be in support of FEMA, which is the Federal Emergency Management Agency. This CCM position will be responsible for providing front-line, first level management and leadership to Call Center Supervisors with the goal of meeting program objectives and customer service level agreements within the FEMA project. The start date for this position is pending. To prepare you for this role, employees will be provided with paid, comprehensive training. *This position is a remote - work at home position. 

Maximus is currently looking to build a pipeline of candidates for upcoming work. This remote Call Center Trainer (CCT) position will be responsible for delivering contact center training within the FEMA project, which is the Federal Emergency Management Agency. Trainer must demonstrate a high level of content knowledge, understanding of adult learning principles and have experience with classroom management. Additionally, the Trainer will support program goals and initiatives for performance improvement, innovation, and efficient organizational processes by identifying performance gaps, causes of the performance gaps and by providing suggested solutions to the Training Lead.To prepare you for this role, employees will be provided with paid, comprehensive training. *This position is a remote - work at home, Trainer position. However, you must be able to physically pick up your equipment at our Jacksonville, FL office location.

Maximus is currently looking to build a pipeline of candidates for upcoming work. This remote Call Center Customer Service Manager position will be in support of FEMA, which is the Federal Emergency Management Agency. This CCM position will be responsible for providing front-line, first level management and leadership to Call Center Supervisors with the goal of meeting program objectives and customer service level agreements within the FEMA project. The start date for this position is pending. To prepare you for this role, employees will be provided with paid, comprehensive training. *This position is a remote - work at home, Manager position. However, you must be able to physically pick up your equipment at our Jacksonville, FL office location.

Maximus is currently looking to build a pipeline of candidates for upcoming work. This remote Call Center Supervisor (CCS) position will be in support of FEMA, which is the Federal Emergency Management Agency. This CCS position will be responsible for providing front-line, first level supervision and leadership to Customer Service Representatives (CSRs) with the goal of meeting program objectives and customer service level agreements within the FEMA project. The start date for this position is pending. To prepare you for this role, employees will be provided with paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. *This position is a remote - work at home, Supervisor position. However, you must be able to physically pick up your equipment at our Jacksonville, FL office location.

Maximus is currently looking to build a pipeline of candidates for upcoming work. This remote Call Center Trainer (CCT) position will be responsible for delivering contact center training within the FEMA project, which is the Federal Emergency Management Agency. Trainer must demonstrate a high level of content knowledge, understanding of adult learning principles and have experience with classroom management. Additionally, the Trainer will support program goals and initiatives for performance improvement, innovation, and efficient organizational processes by identifying performance gaps, causes of the performance gaps and by providing suggested solutions to the Training Lead.To prepare you for this role, employees will be provided with paid, comprehensive training. *This position is a remote - work at home, Trainer position. However, you must be able to physically pick up your equipment at our Las Vegas, NV office location.

Maximus is currently looking to build a pipeline of candidates for upcoming work. This remote Call Center Customer Service Manager position will be in support of FEMA, which is the Federal Emergency Management Agency. This CCM position will be responsible for providing front-line, first level management and leadership to Call Center Supervisors with the goal of meeting program objectives and customer service level agreements within the FEMA project. The start date for this position is pending. To prepare you for this role, employees will be provided with paid, comprehensive training. *This position is a remote - work at home, Manager position. However, you must be able to physically pick up your equipment at our Las Vegas, NV office location.

Maximus is currently looking to build a pipeline of candidates for upcoming work. This remote Call Center Supervisor (CCS) position will be in support of FEMA, which is the Federal Emergency Management Agency. This CCS position will be responsible for providing front-line, first level supervision and leadership to Customer Service Representatives (CSRs) with the goal of meeting program objectives and customer service level agreements within the FEMA project. The start date for this position is pending. To prepare you for this role, employees will be provided with paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. *This position is a remote - work at home, Supervisor position. However, you must be able to physically pick up your equipment at our Las Vegas, NV office location.

Maximus is currently looking to build a pipeline of candidates for upcoming work. This remote Call Center Supervisor (CCS) position will be in support of FEMA, which is the Federal Emergency Management Agency. This CCS position will be responsible for providing front-line, first level supervision and leadership to Customer Service Representatives (CSRs) with the goal of meeting program objectives and customer service level agreements within the FEMA project. The start date for this position is pending. To prepare you for this role, employees will be provided with paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. *This position is a remote - work at home, Supervisor position. However, you must be able to physically pick up your equipment at our Miami, FL office location.