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Search Results Page 6 of 22

Job Locations US-VA-Hampton
Requisition ID 2022-81489
Position Overview: | Help Desk Support Specialist Tier 2 team. Responsible for the successful operations and continued performance supporting and operating the U.S. Army’s Enterprise Management System (EMS) component of the Army Training Information System (ATIS). ATIS provides the underlying infrastructure to manage and deliver standardized training to Soldiers and other learners. The ATIS program designs, tests, implements, operates, and sustains an enterprise ATIS that provides a common operational picture of the training environment through integrated, interoperable training development, management, scheduling, and delivery capabilities. ATIS enables Commanders, leaders, Soldiers, and civilians to understand, visualize, describe, direct, lead, and assess training requirements to plan, prepare, execute, and assess training. ATIS also provides the institutional, organizational and self-development Army training domains to manage individual and collective training and education requirements. | | Responsibilities: | •Provide Tier 2 Help Desk shift lead support and Incident Management including the receipt, categorizing, handling, and disposition of all requests for service from users. | •Support establishing new accounts and password maintenance. | •Act as initial point of contact for service requests received at this support level. | •Complete preliminary assessment and resolved if within the technician’s realm of knowledge using troubleshooting checklists and established knowledge based processes. | •Normally the incident is elevated to the applicable Tier II Help Desk if not resolved within 15 minutes of receipt of the incident. | •Support computer and application issues associated with computers, software and hardware. | •Route tickets to appropriate teams for resolution based on incident category and severity. | •Assistance available from this tier will be of the low to medium level for both software and hardware incidents. | •Service desk is staffed 24 hours a day, 7 days a week. | | Experience/Skills: | •4+ years’ experience providing service desk / helpdesk support to end-users for PC, client OS, applications and hardware. | •Have experience working with the United States military is highly desired. | •A United States Citizenship and CompTIA Security + ce certification | | Education: Desired (not Required) – Associate’s degree (or higher) in a management or technical discipline. | Or 4 years of technical job experience. | | Location: | Fort Eustis, VA. Work will be performed at the Government’s facility located on Joint Base Langley Eustis (JBLE) in Newport News, VA
Job Locations US-NY-Brooklyn | US-NY-New York | US-NY-Bronx | US-NY-Rochester | US-NY-Staten Island | US-NY-Buffalo | US-NY-Manhattan | US-NY-New York
Requisition ID 2022-81464
Maximus currently has an exciting opportunity for Bilingual (Cantonese) Quality Assurance Analysts to support the Conflict-Free Evaluation and Enrollment Center Expansion Project (CFEEC). This position will provide support to the CFEEC Project in New York City. Candidates must speak, read and write in both Cantonese and English. This position is remote and you must reside in the state of New York. About the Conflict-Free Evaluation and Enrollment Center (CFEEC):The Conflict-Free Evaluation and Enrollment Center (CFEEC) serves the State of New York by conducting a UAS assessment to determine eligibility for community-based long-term services. The outcome of the assessment informs whether the individual qualifies for in-home services. We are rapidly expanding and have numerous exciting opportunities across the state!
Job Locations US-NY-Brooklyn | US-NY-New York | US-NY-Bronx | US-NY-Rochester | US-NY-Staten Island | US-NY-Buffalo | US-NY-Manhattan | US-NY-New York
Requisition ID 2022-81465
Maximus currently has an exciting opportunity for Bilingual (Mandarin) Quality Assurance Analysts to support the Conflict-Free Evaluation and Enrollment Center Expansion Project (CFEEC). This position will provide support to the CFEEC Project in New York City. Candidates must speak, read and write in both Mandarin and English. This position is remote and you must reside in the state of New York. About the Conflict-Free Evaluation and Enrollment Center (CFEEC):The Conflict-Free Evaluation and Enrollment Center (CFEEC) serves the State of New York by conducting a UAS assessment to determine eligibility for community-based long-term services. The outcome of the assessment informs whether the individual qualifies for in-home services. We are rapidly expanding and have numerous exciting opportunities across the state!
Job Locations US-NY-New York | US-NY-Bronx | US-NY-Brooklyn | US-NY-Jamaica | US-NY-Manhattan | US-NY-Rochester | US-NY-Staten Island | US-NY-Cortland | US-NY-Utica
Requisition ID 2022-81462
Maximus is currently hiring for a Clinical Team Lead-Nurse Practitioner! This position supports the statewide Independent Practitioner Panel (IPP) that issues practitioner’s orders for individuals who have undergone a Community Health Assessment and are eligible for community-based long-term care services and supports. The incumbent precepts new clinicians who will review the completed Community Health Assessment tool, evaluate the consumer, and issue a practitioner’s order. This clinical evaluation is conducted through a Telehealth modality or through face-to-face interaction with the consumer.  This is a full-time position with regular, local travel required.  
Job Locations US-NY-Brooklyn | US-NY-New York | US-NY-Bronx | US-NY-Rochester | US-NY-Staten Island | US-NY-Buffalo | US-NY-Manhattan | US-NY-New York
Requisition ID 2022-81463
Maximus currently has an exciting opportunity for Bilingual (Russian) Quality Assurance Analysts to support the Conflict-Free Evaluation and Enrollment Center Expansion Project (CFEEC). This position will provide support to the CFEEC Project in New York City. Candidates must speak, read and write in both Russianand English. This position is remote and you must reside in the state of New York. About the Conflict-Free Evaluation and Enrollment Center (CFEEC):The Conflict-Free Evaluation and Enrollment Center (CFEEC) serves the State of New York by conducting a UAS assessment to determine eligibility for community-based long-term services. The outcome of the assessment informs whether the individual qualifies for in-home services. We are rapidly expanding and have numerous exciting opportunities across the state!
Job Locations US-Remote
Requisition ID 2022-81417
The Business Analyst (BA) assists with defining, analyzing and documenting business requirements for one or more Maximus solutions. The BA will work directly with the business analyst manager, other business analysts, product managers and software developers to identify business rules, use cases and expected behavior for new product functionality, and form those rules into user stories and other technical documentation. The successful candidate will bring experience in technical business analysis, requirements management and technical documentation. The BA will assist in the design or review of test cases, process change requests, and assist in managing a project’s scope and the software acceptance process. | | | RESPONSIBILITIES: | | •Capability to write User Stories and Use Cases | •Led customer requirements sessions, either elicitation or validation | •Created or understand RTM (Requirements Traceability Matrix) | •Prepared work flows or diagrams, could be process flows or other business process diagrams | •Worked with various types of requirements (Functional, Non-Functional, User, System) | •Participate in discovery sessions between product managers, software developers and UX designers to help design and build innovative software solutions to complex healthcare business problems. | •Gather business requirements and break them down into relevant, accurate and detailed functional requirements and user stories. | •Participate in technical design meetings between architects and developers to help gather and document their technical solutions to the business problems for which you are defining requirements. | •Participate in status meetings with business stakeholders and product management. | •Participate in backlog grooming sessions to help define new functionality, enhancement requests and software fixes, as well as to answer questions from software developers, architects, and QA analysts so they can accurately estimate | •Work closely with the business analyst manager, product manager and development manager to help create and shape release plans. | •Review unit tests and quality assurance test cases to ensure they cover all of the relevant business scenarios. | | | KNOWLEDGE, SKILLS AND ABILITIES: | | Demonstrated self-starter and creative thinker who can handle a considerable amount of unstructured, real world data and be comfortable thinking about solving problems using new and novel approaches. | Ability to document business, market or product requirements and create functional design specifications. | Ability to provide critical thinking skills to propose solutions and think strategically. | Ability to occasionally create wireframes and process flow charts utilizing tools such as Visio. | Excellent written and verbal communication skills. Must be comfortable with speaking in front of a wide variety of technical and business stakeholder audiences. | Basic understanding of software development, relational data models. | Ability to work collaboratively and effectively across matrix organizations in a fast-paced, entrepreneurial environment. | Excellent time management skills. | | EXPERIENCE: | | 2-3 years of hands-on experience in a business analyst role or equivalent position. | 2-3 years of experience working in any software development and/or product development role. | Healthcare experience preferred
Job Locations US-RI-Providence
Requisition ID 2022-81210
Our organization has an exciting opportunity for a hands on operational leader with a passion for service excellence and a strong understanding of customer service operations in government health care and services. The ideal candidate has a track record of successfully managing call center and health care enrollment operations including understanding the demands of an open enrollment period. An understanding of managing, motivating and engaging a hybrid workforce with both remote and in-office workforce is necessary for success.
Job Locations US-DE-Newcastle
Requisition ID 2022-79207
Maximus is currently hiring for a Clinical Field Assessor. In this position, you will be conducting person-centered assessments in accordance with contract directives, company processes, and contract requirements. These field assessments can/may be conducted in Nursing Homes, Hospitals and/or various community settings. This is Full-Time position with required travel through the State of Delaware as needed to conduct in-person assessments. 
Conduct person-centered assessments in accordance with contract directives, company processes, and contract requirements
Job Locations US-Remote
Requisition ID 2022-81467
Essential Duties and Responsibilities:- Works on assignments that are routine in nature, with responsibilities easily learned on the job.- Monitor call volume and staffing data to ensure workers are performing in accordance with established quality and performance standards.- Research inquiries using various tools, databases, written materials, and the web to provide knowledgeable responses to inquiries. Minimum Requirements:- High School diploma or equivalent with 0-1 year of experience. Additional Requirements as per contract/client: -  Must reside in the U.S.- Must be a U.S. citizen.- Must be able to pass a criminal background check.- Must not be delinquent or in default on any federal student loans.- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.Home Office Requirements:- Hardwired internet (ethernet) connection- Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net)- Private work area and adequate power source  
Job Locations US-MI-Detroit
Requisition ID 2022-81456
Clinic Intake Specialists supporting the Veterans Evaluation Services (administered by Maximus) make an impact everyday by assisting providers and veterans on exam days in any manner needed. Primary responsibilities include general problem solving in a solutions-oriented manner for both providers and veterans as well as update case statuses as available. Candidates must possess the desire to assist our wounded veterans with a caring, positive, and patriotic attitude. To prepare you for this role, the VES provides paid, comprehensive training which ensures our specialists care for each Veteran with the highest levels of kindness, knowledge and professionalism.  *Must live in or near Detroit, MI **Candidates must be willing to travel to provide support to other clinics within the region. 
Assist providers and veterans on exam days in any manner needed. General problem solving in a solutions- oriented manner for both providers and veterans. Update case statuses as available. Must possess the desire to assist our wounded veterans with a caring, positive, and patriotic attitude.
Job Locations US-OH-Columbus
Requisition ID 2022-80450
Software development-focused Senior Project Manager overseeing the implementation of the enterprise Provider module for the State of Ohio Medicaid program. The qualified candidate must have software development project management experience (preferably in a web development framework using ASP.Net and a Web Services middle tier). This will be in a hybrid DevOps environment. Experience leading cloud-based deployments is needed (AWS is preferred, but experience in any cloud environment is fine). | | The Senior Project Manager – Software Development will be responsible for working with multiple vendors and State of Ohio clients and needs to have a software development background. While you’re not expected to be the technical expert, you do need to understand our solution well enough to have technical conversations with our developers to understand the challenges they face. You’ll need to be able to understand the technical complexities of our solution to have conversations with our client. | | Change management is critical to being successful in this role. | | We’re delivering a platform to the client, which will be configured for them, but is not fully customizable. So understanding when a change request can be accommodated is important, as is having the conversation with the client about what is feasible and what is not. | | Strong communication skills are critical to success in this role. This position will be onsite in the Columbus, Ohio metropolitan area once social distancing restrictions are lifted and there will be regular meetings with the client in downtown Columbus. This position may be staffed remote to start, but the chosen candidate must either live in the metropolitan Columbus, Ohio area, or be open to relocation to the market to be onsite as soon as social distancing restrictions are removed (likely sometime around the summer of 2021). | | Required Qualifications: | • 5+ years of software development project management experience, preferably in a government agency or with a company delivering solutions to state or federal government agencies. | • Previous experience delivering software solutions within the Medicaid space is required. | • PMP certification is required. | • Previous software development project management using ASP.Net front-end and Web Services middle-tier will be important to this person’s success, though experience in other front-end and middle-tier tools is fine. | • Experience with database technologies. | • Project management overseeing deployment in the cloud is required (AWS preferred). | • Experience in a variety of PM methodologies with a particular focus on Agile methodologies. | • Bachelor’s degree from an accredited college or university. | • Previous experience as a software developer / engineer is required.
Job Locations US-Remote
Requisition ID 2022-81440
Maximus is seeking a Cyber Security Analyst to join our EPA ISS program. This is a remote role and requires a public trust clearance. The team supports and sustains the client’s cybersecurity program. The team provides centralized management of security assessments; proposes information security technical and administrative solutions; performs analyses to ensure security controls are consistently implemented; integrates new technology with information security standards; develops and executes plans for monitoring and assessing networks, systems and applications; and supports the sustainment of the Risk Management Framework (RMF). | | The information system security analyst SME I will work with the compliance and risk management team to: | - Play a critical role in the assessment and authorization of new or existing systems. | - Collaborate with system owners and Subject Matter Experts (SMEs) in assessing the security posture of systems throughout the RMF lifecycle. | - Coordinate with stakeholders and system owners to ensure all NIST SP 800-53 controls are properly implemented and assessed throughout the ATO lifecycle. | - Coordinate with stakeholders to develop, and provide yearly reviews of, RMF system documentation, e.g., System Security Plan, Incident Response Plan, Configuration Management Plan, and Information System Contingency Plan. | Interact with team members to ensure a comprehensive accreditation package is maintained. | - Provide high-level functional systems and cloud application analysis, design, integration, documentation, and implementation advice on moderately complex problems relating to cybersecurity that require an appropriate level of knowledge of the subject matter for effective implementation. | - Apply principles, methods, and knowledge of cyber security to specific task order requirements, advanced principles, and methods to address technical cybersecurity issues. | - Develop Plan of Action & Milestones (POA&Ms) to manage the mitigation of information system security weaknesses. | - Assist other senior consultants with analysis and evaluation to develop recommendations for system improvements, optimization, development, and/or maintenance efforts in related domains. | | Required Skills: | - Bachelor’s Degree and a minimum of two (2) years of cyber security experience in governance, risk, and compliance. | - Active and current CompTIA Security+ or equivalent. | - Knowledge and understanding of the National Institute of Standards and Technology (NIST) RMF Special Publications. | - Experience in supporting the steps in the Risk Management Framework (RMF). | - Strong network, FedRAMP/Cloud security background. | - Ability to conduct security control selection, tailoring, and overlays. | - Excellent technical writing skills and RMF control knowledge (must be able to technically document assigned area of responsibility as it relates to meeting the requirements of the control). | - Experience with developing POA&Ms (must be able to technically document mitigation strategies and milestones for findings associated with assigned area of responsibility). | - Ability to work in a team or independently. | - Excellent communication skills (verbal/written). | - Excellent project planning and time management skills. | - Experience with Microsoft Office, including Word, Excel, and PowerPoint. | - Ability to assimilate multiple inputs into a cohesive output/strategy. | - Experience with public speaking and ability to conduct meetings. | | Years of Experience: 2+ Years | Minimum Education Required: Bachelor's Degree | Clearance Required: Public Trust | Due to federal client requirements, only US Citizens can be considered. | Candidates must have a CompTIA Security+ certification | | Desired Skills: | - CISSP/CISA/CISM/CRISC and 5+ years of cyber security experience. | - Strong network, FedRAMP/Cloud security background. | - Experience with the XACTA and Nessus scanning tools are a big plus.
Job Locations US-IN-Fort Wayne
Requisition ID 2022-81201
The selected candidate will be a key resource in the successful implementation and execution Indiana Medicaid Eligibility project. This person will work closely with Operations, Support Services, Reporting & Analytics, and IT to ensure the KPIs and SLAs are met and exceeded and will be involved in continuous improvement efforts. | | This management position is responsible for overseeing a diverse operation including activities related to Contact Center Operations, Document Processing Operations, and Premium Processing. The Regional Call Center Manager provides direct supervision to the call center, document processing and premium processing staff, including complaints and appeals. The person in this role will also be responsible for the operations of a small mailroom.
Job Locations US-OH-Columbus
Requisition ID 2022-79468
The Credentialing Supervisor is responsible for supervising credentialing operations while overseeing day-to-day activities of staff that process credentialing and re-credentialing applications for medical providers, ensuring applications are properly verified, and reviewing initial and re-credentialing documents to ensure required documents are in alignment with organizational policies and procedures.
Job Locations US-IN-Indianapolis
Requisition ID 2022-76486
This is an on-site role in one of the state regional offices.
Job Locations US-CA-Santa Ana | US-CA-Anaheim | US-CA-Cypress | US-CA-Laguna Hills
Requisition ID 2022-81384
Develop working relationships with customers and monitor engagement and progress | •Work with customers on a regular basis to meet and achieve program goals and/or maintain program services and eligibility | •Exhibit considerable programmatic knowledge and assist customers in multiple phases of the application process, ranging from enrollment through the awarding of benefits and services | •Assist customers to acquire services that facilitate program goals (e.g., educational and/or vocational training, medical, child care, transportation, substance abuse/mental health, child support establishment, legal, and other related needs) | •Follow up with customers to ensure that their needs are met and questions and concerns are resolved | •Interact with other team members to provide expertise and assistance in resolving participant issues | •Maintain accurate and timely case notes on all customer contacts and document activities | •Share information about outreach and engagement efforts with project staff | •Inform project staff of any barriers that they identify and that are preventing the customer from engaging with the Provider | •Perform other duties as may be assigned by leadership | | **Educational/Experience Requirement: Bachelor's Degree is required. In lieu of degree, four (4) years of experience in employment services or human services required. | | ***Bilingual Capabilities in Arabic, Farsi, Spanish, or Vietnamese preferred.
Job Locations US-PA-Harrisburg
Requisition ID 2022-81131
Job Locations US-Remote
Requisition ID 2022-81341
This role will be 100% remote within the United States (EST/CST Zone preferred)
The Senior Executive Compensation Analyst is responsible for analysis, process management, and functional expertise for Maximus’s senior-level employee compensation programs. Collaborating across HR, Finance, and Legal, this role will be integral in handling all day-to-day aspects of Maximus’s executive compensation programs. The ideal candidate can not only manage large data sets from varied sources but can identify trends, tell a story, and make recommendations.
Job Locations US-Remote
Requisition ID 2022-81371
Maximus is looking for a Senior Manager to - Oversee the daily operations of a contact center team to ensure performance metrics are met. If performance metrics are not being met, provide the necessary action plans and timelines for performance improvement
Job Locations US-Remote
Requisition ID 2022-81369
Maximus is looking for Operations Managers to oversee the development and implementation of innovative methodologies to improve service levels and overall operation efficiency.

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