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If you're looking for more than a job and want to grow in the healthcare industry, then this is the position for you. We're hiring Bilingual (Russian)Customer Service Representatives for our Call Center in New York, NY. We are looking for individuals who are passionate about helping their community, interested in learning, and taking part in public health services and is growth oriented. These are positions with growth opportunity in a supportive work environment. If you thrive in an independent position where you can make a positive impact on the lives of others, then this is the place for you! *Please note this position is located on site in our New York City office (77 Water Street, New York, NY). This is not a remote position. Maximus has partnered with the New York State Department of Health to establish the New York Independent Assessor Program (NYIAP) for New York State Medicaid consumers who want to receive personal care services or community-based long-term services and supports. NYIAP Nurse Assessors conduct conflict-free assessments of these individuals using the Community Health Assessment tool to determine whether they qualify for these services. Independent Practitioners Physicians, Nurse Practitioners, and Physician Assistants conduct clinical appointments to determine if the individual is medically stable to receive services in the community. The information collected from the assessment and clinical appointment is used by local Departments of Social Services, Medicaid Managed Care Organizations, and Managed Long Term Care plans to develop the individual’s plan of care and make determinations regarding the services the individual may receive.
If you're looking for more than a job and want to grow in the healthcare industry, then this is the position for you. We're hiring Bilingual (Mandarin/Cantonese)Customer Service Representatives for our Call Center in New York, NY. We are looking for individuals who are passionate about helping their community, interested in learning, and taking part in public health services and is growth oriented. These are positions with growth opportunity in a supportive work environment. If you thrive in an independent position where you can make a positive impact on the lives of others, then this is the place for you! *Please note this position is located on site in our New York City office (77 Water Street, New York, NY). This is not a remote position. Maximus has partnered with the New York State Department of Health to establish the New York Independent Assessor Program (NYIAP) for New York State Medicaid consumers who want to receive personal care services or community-based long-term services and supports. NYIAP Nurse Assessors conduct conflict-free assessments of these individuals using the Community Health Assessment tool to determine whether they qualify for these services. Independent Practitioners Physicians, Nurse Practitioners, and Physician Assistants conduct clinical appointments to determine if the individual is medically stable to receive services in the community. The information collected from the assessment and clinical appointment is used by local Departments of Social Services, Medicaid Managed Care Organizations, and Managed Long Term Care plans to develop the individual’s plan of care and make determinations regarding the services the individual may receive.
This is a 100% remote position. Availability for occassional travel is required.
Maximus is currently hiring for a Clinical Assessor (SMHRF Assessments)! The Clinical Assessor conducts SMHRF assessments with accuracy and adherence to contract clinical standards. Based on contract, you may be required to complete reports, recommendations, or eligibility determinations based on contract clinical standards. The incumbent completes desk-based contract assessments as assigned.Why Maximus?- Enjoy paid travel and mileage- 401K plan with company matching- Paid Time Off- Quarterly Bonus Opportunities- Employee Assistance Program (EAP) for your well-being- Employee wellness programs and enticing discount programs This position requires up to 75% travel throughout Northern Cook County, IL. The position will have a Sunday- Thursday work schedule.
Maximus is currently looking for a Medical Office Assistant to join our Veterans Evaluation Services (VES) team at our Creve Coeur, MO location. The Medical Office Assistant is responsible for assisting providers and veterans on exam days in any manner needed, general problem solving in a solutions-oriented manner for both providers and veterans, and updating case statuses as available. The ideal candidate possess the desire to assist our wounded veterans with a caring, positive, and patriotic attitude.
Maximus is currently hiring for Medical Office Assistant(s) in our Oak Park, IL offices to support our Veterans Evaluation Services (VES) team. The Medical Office Assistant will be responsible for assisting providers and veterans on exam days in any manner needed, general problem solving in a solutions-oriented manner for both providers and veterans, and updating case statuses as available. The ideal candidate possess the desire to assist our wounded veterans with a caring, positive, and patriotic attitude.
EDUCATION/EXPERIENCE/ADDITIONAL REQUIREMENTS: Preferred candidate will have a bachelor’s degree and a minimum of five (5) years Project Management experience; advanced knowledge of project management software such as MS Word, Excel, Power Point, Visio, Smartsheet, and Project, as well as the ability to quickly learn other software programs; highly developed organizational, interpersonal, and verbal communication skills. Excellent written communication skills: ability to perform comfortably in a fast-paced, deadline-oriented work environment; ability to execute many complex tasks simultaneously; ability to exercise independent judgment; ability to work as a team member, as well as independently. The ideal candidate has experience in transformation projects, replacing legacy systems with modular, integrated systems; product development; maintenance & Operations (M&O) and a background in Medicaid or healthcare systems implementation at state level. - Knowledge of Medicaid Management Information Systems (MMIS) or Medicaid Enterprise Systems (MES)- Health Services experience a plus- Experience working as a team member and independently- Strong computer skills, including intermediate to expert skill level of MS Office, MS Project, and SharePoint, JIRA/JAMA- Experience working on Medicaid modernization projects- CMS certification knowledge a plus- CMS MITA Framework knowledge a must- SDLC/IEEE/CMMI knowledge a plus - Working knowledge of JIRA/JAMA- Rapid Development ‘Agile’ (Kanban, Scrum, XP) experience a must - Product development experience - ITIL knowledge a plus JOB RESPONSIBILITIES:- Manage all clients contact throughout the implementation of a complex project, including systems and operations projects- Coordinate activities between internal and external stakeholders. - Create and maintain project documentation, including the project schedule and workplan. - Present updates at internal and external stakeholder meetings. - Ensure project activities are delivered on time. - Vocalize and track risks and issues negatively impacting project outcomes. - Work with Subject Matter Experts in the areas of systems, reporting, call centers, mail house, and creation of education and outreach material. - Ability to complete multiple tasks related to the implementation of new and expansion of existing projects. - Maintains confidential and sensitive information. - Meets all standards established for this position. - Experience leading complex projects spanning multiple knowledge, technical, and functional disciplines- Manage the implementation of MMIS or MES components or modules- Experience integrating complex system platforms across providers, members, and health plans.- Manages, perhaps through subordinate supervisors, the coordination of the activities of a section or department with responsibility for results, including costs, methods and staffing. - In some instances, this manager may be responsible for a functional area and not have any subordinate employees. - Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends. - Follows processes and operational policies in selecting methods and techniques for obtaining solutions. - Acts as advisor to subordinate(s) to meet schedules and/or resolve problems.- Develops and administers schedules, performance requirements; may have budget responsibilities. - Frequently interacts with subordinate employees, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company. - Often must lead a cooperative effort among members of a project team. - Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. - Provides guidance to subordinates within the latitude of established company policies. - Recommends changes to policies and establishes procedures that affect immediate organization(s). - Perform other duties as may be assigned by management.
Join a team that values integrity, serves its community and puts employee wellness first. Base rate starts at $18.70/hour plus $2000+ in potential bonuses!Maximus is currently seeking Bilingual (Spanish) Customer Service Representatives (CSRs) to provide customer care to some of the most vulnerable communities in America who need to maneuver through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism.Please note, this posting is for both regular and limited service FT positions. All positions are on-site only. This job posting is for upcoming classes in Riverview, FL and/or Tampa, FL (Netpark); hours, schedule, and targeted start date are discussed with recruiter. Night shifts highly desirable! We offer a 10% shift differential for any hours worked between 7pm and 10pm. Pay and Benefits:- Base rate $18.70/hr- +10% shift differential for evening shifts- $2000+ in bonus opportunities, including training completion, referrals and more* - 401k with company match- Paid accrued Sick Leave and PTO plus 11 paid holidays - Company paid, base employee Medical Coverage- Employee Assistance Program (EAP)- Employee Wellness and Discount Programs- Flexible scheduling options- A supportive environment with career development and promotional opportunities- No cold calling, sales, or collection calls! *Eligibility requirements apply, ask your recruiter for more details