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Job Locations US-FL-Lynn Haven | US-FL-Chipley | US-FL-Marianna
Requisition ID 2022-79329
Title

Customer Service Representative - Healthcare
 Onsite Hiring Event! Customer Service Representatives   Wednesday, August 17th    10:00 AM - 3:00PM   No Reservation Needed!    Every day, Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of Americans who need to maneuver through complex healthcare plans. During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action (via phone, webchat or email) is thoughtful, open, transparent, and done with integrity. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Lynn Haven, FL; targeted start date is discussed with recruiter. This is an onsite, regular FT position.  Pay and Benefits:- Base rate $15.86/hr - $1,800+ in potential bonuses*- 401K with company match- Paid accrued Sick Leave and 11 paid holidays- Accrued PTO after 1 year of employment- Company paid, base employee Medical Coverage- Employee Assistance Program (EAP)- Employee Wellness and Discount Programs- Flexible scheduling options that meet lifestyle and family goals- A supportive environment with peers who share your passion for improving people’s lives- Career development and promotional opportunities- No cold calling, sales, or collection calls! *Eligibility requirements apply, ask your recruiter for more details 
Job Locations US-Remote
Requisition ID 2022-79319
Title

Seasonal Customer Service Rep (Remote Lawrence Kansas Area)
Maximus is currently looking for an OPM Seasonal/Limited Services Work at Home Customer Service Representative(s) at the Lawrence, KS location. This position assists callers  by delivering general OPM healthcare enrollment information to the callers. OMP Seasonal/Limited Service CSRs will provide knowledgeable responses to telephone inquiries in a courteous and professional manner and follow established policies and operating procedures.  This is a great opportunity for individuals that want to work on a rewarding  project. This is a remote-(work at home) position; however,  you must Must reside within a 75 mile radius and be able to report onsite to the Maximus Lawrence KS location as needed during the duration of the project.  Equipment will be provided but must meet the remote position requirement provided below Remote Position Requirements:- Private and Secure workspace from home- Access to  LAN (wired connection/ethernet) at home (Not WIFI)- Internet provider that offers enough speed for multiple users without latency or lag (i.e. housemate also WFH, kids playing video games or streaming shows, etc. Must have  dowload speed of 25 MGB or higher
The OPM Customer Service Representative I (CSR) is responsible for delivering general OPM healthcare enrollment information to callers. The Customer Service Representatives use basic office equipment and technology such as soft telephones, email, chat and web browsers to perform their duties. The processes that the Customer Service Representatives must follow are well defined and documented in training and work instructions. | The Customer Service Representative I reports directly to the Customer Service Supervisor. This is an entry level position responsible for disseminating general OPM Healthcare enrollment information. Enrolling callers into their healthcare plan of their choice, providing the location of healthcare plan information, referral to other agencies, enrollment guidelines and a general OPM health care background will be the focus with callers. The Customer Service Representative when unsure how to respond to the caller will consult a Customer Service Representative III.
Job Locations US-Remote
Requisition ID 2022-79178
Title

Sr. IT Project Manager - REMOTE
Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com. | | As a large employer and Federal contractor, Maximus is subject to various vaccine mandates across our lines of business. Maximus is committed to complying with any applicable vaccine mandates. The specific vaccine requirements for this position will be outlined throughout the selection process. Individuals who believe they may qualify for a medical or religious accommodation will have the opportunity to apply for an accommodation following an offer of employment. | | The Senior IT Project Manager is responsible for providing overall management of assigned technology projects in support of the corporate transformation initiatives, day-to-day business operations, and our external clients and partners. The Senior IT PM will direct and oversee the implementation and full lifecycle of cloud-based business solutions. The Senior IT PM will regularly interface with the IT engineering resources, IT management and other line-of-business owners, to ensure speed of delivery, transparency of project work, and consistent stakeholder participation. The Senior IT PM will have full responsibility for meeting client mandated schedules, motivating team members to complete work efficiently and accurately, and ensuring that all services are delivered according to project contractual requirements. | | Job Responsibilities: | • Serve as the primary point of contact and interface between technical teams and upstream project/program managers, business stakeholders, and external clients if applicable. | • Establish client and business relationships and manage expectations of project sponsors | • Perform all project management functions including work breakdown, scheduling, tracking against the defined milestones and budget | • Review proposal or client request material, to determine the scope of the project, and which resource teams will need to be engaged once a project is assigned | • Request project team resources from the various matrixed support organizations across the enterprise | • Ability to manage a backlog/pipeline of requested work and to constantly prioritize work being assigned to the team. | • Ability to discuss and define the scope of the project, and gain appropriate signoffs before starting work | • Manage day-to-day tasks for internal and vendor managed project team members | • Collaborate with other IT PMs on inter-dependent projects as well as program managers responsible for delivering the overall enterprise strategy to the organization | • Plan, document, and manage the afterhours go-live events and related production changes in support of the project implementation | • Be capable of managing the entire product management lifecycle (Development, Implementation, Launch, Maintenance, Production Support, Continual Improvements) | • Ensure MAXIMUS project management standards and procedures are followed | • Perform other technical/leadership roles as assigned | | Job Requirements: | • Critical Soft Skills: | o Excellent oral and written communication skills, including being highly self-organized, and able to take the initiative in all aspects of your duties | o Must be capable of taking full ownership of project assignments and working with cross-disciplinary organizations to accomplish the mission | o Have a focus on customer service skills working with stakeholders at all levels of the organization to ensure teams are delivering value | o Must be able to manage several complex projects simultaneously | o Excellent attention to detail, good analytical skills, good problem-solving skills, must be self-driven and capable of managing technical resources. | o Must be able to firmly align project resources and stakeholders as to the agreed upon project deliverables | o Must work well in both very small project teams, and as part of a very large distributed project team, depending on project assignments | o Adaptability, flexibility and ability to deal with ambiguous project scope and constant organizational change | o Ability to work with a DevOps mindset to eliminate delays, own the delivery, and ensure the team is delivery quality services. | o Willing to continuously put in the extra effort to get the job done under tight constraints | o Prior experience with implementation of telephony platforms a plus | | • Education: | o Bachelor's Degree from an accredited college or university required, Master’s Degree a plus. Emphasis in Information Systems, Computer Science, or Business Leadership preferred. Equivalent work experience will be considered. | o Agile, DevOps, PMP, and ITILv4 based certifications preferred | o Other previous technical certifications a plus: AWS, Azure, Microsoft, Cisco, etc. | o Working knowledge of standard Project Management tools: SmartSheet, MS Project, Jira, Confluence, Word, Excel, PowerPoint, SharePoint, OneNote | | • Technical Project Work Experience: | o Experience delivering complex technical projects in a medium to large size organization. | o Prior career experience working in a direct technical role is highly preferred. | o Minimum 5 years’ experience working as a project manager, program management; overall technical management experience a plus. | o Recommended 7-10 years’ experience working in an IT field in a technical capacity (operations, development, engineering, support). | o Cloud based project work preferred (AWS, Azure) | o Experience managing DevOps teams, and development projects, highly preferred | o Experience in implementing Agile based delivery for both infrastructure and development-oriented projects a plus | o Experience in supporting Contact Centers, Data Centers, Digital Transformations, Mergers & Acquisitions | o Experience supporting mixed technology environments: Windows, Unix, Linux, Solaris, etc. | o Telecom/Network project experience preferred: MPLS, Firewalls, VPNs, VoIP, IVR, Contact Centers | o Facilities projects: New Builds, Moves, Shutdowns | o Disaster Recovery testing | | Physical Requirements: | • Ability to sit/stand at a desk for up to 90% of time | • Ability to work a minimum 8 hrs. routinely | • Ability to lift or carry objects up to 10 lbs. | • Frequent use of computer screens, keyboards, telephone headsets, and other end-user office equipment. | • Ability to travel occasionally for key meetings | | Per contract requirements, employees must: | • U.S. Citizenship | • Reside in continental US | • Ability to obtain and maintain a government sponsored background check and security clearance for certain projects
Job Locations US-VA-Chester | US-VA-Richmond
Requisition ID 2022-79428
Title

Customer Service Representative - Healthcare (Part Time)
Every day, Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of Americans who need to maneuver through complex healthcare plans. During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action (via phone, webchat or email) is thoughtful, open, transparent, and done with integrity. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.Please note this job posting is for upcoming classes in Chester, VA; targeted start date is discussed with recruiter. This is an onsite, regular PT position.  Pay and Benefits:- Base rate $17.11/hr - $1,800+ in potential bonuses* - 401K with company match- Paid accrued Sick Leave and 11 paid holidays- Accrued PTO after 1 year of employment- Company paid, base employee Medical Coverage- Employee Assistance Program (EAP)- Employee Wellness and Discount Programs- Flexible scheduling options that meet lifestyle and family goals- A supportive environment with peers who share your passion for improving people’s lives- Career development and promotional opportunities- No cold calling, sales, or collection calls! *Eligibility requirements apply, ask your recruiter for more details
Job Locations US-VA-Chester | US-VA-Richmond
Requisition ID 2022-79427
Title

Customer Service Representative - Healthcare
Every day, Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of Americans who need to maneuver through complex healthcare plans. During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action (via phone, webchat or email) is thoughtful, open, transparent, and done with integrity. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Chester, VA; targeted start date is discussed with recruiter. This is an onsite, regular FT position.  Pay and Benefits:- Base rate $17.11/hr - $1,800+ in potential bonuses* - 401K with company match- Paid accrued Sick Leave and 11 paid holidays- Accrued PTO after 1 year of employment- Company paid, base employee Medical Coverage- Employee Assistance Program (EAP)- Employee Wellness and Discount Programs- Flexible scheduling options that meet lifestyle and family goals- A supportive environment with peers who share your passion for improving people’s lives- Career development and promotional opportunities- No cold calling, sales, or collection calls! *Eligibility requirements apply, ask your recruiter for more details 
Job Locations US-MS-Hattiesburg
Requisition ID 2022-79278
Title

Customer Service Representative - Healthcare (Part Time)
Every day, Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of Americans who need to maneuver through complex healthcare plans. During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action (via phone, webchat or email) is thoughtful, open, transparent, and done with integrity. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Hattiesburg, MS; targeted start date is discussed with recruiter. This is an onsite, regular PT position.  Pay and Benefits:- Base rate $15.00/hr - $1,800+ in potential bonuses* - 401K with company match- Paid accrued Sick Leave and 11 paid holidays- Accrued PTO after 1 year of employment- Company paid, base employee Medical Coverage- Employee Assistance Program (EAP)- Employee Wellness and Discount Programs- Flexible scheduling options that meet lifestyle and family goals- A supportive environment with peers who share your passion for improving people’s lives- Career development and promotional opportunities- No cold calling, sales, or collection calls! *Eligibility requirements apply, ask your recruiter for more details 
Job Locations US-KS-Lawrence | US-Topeka | US-Eudora | US-Baldwin City
Requisition ID 2022-79279
Title

Customer Service Representative - Healthcare
Every day, Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of Americans who need to maneuver through complex healthcare plans. During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action (via phone, webchat or email) is thoughtful, open, transparent, and done with integrity. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Lawrence, KS; targeted start date is discussed with recruiter. This is an onsite, regular FT position.  Pay and Benefits:- Base rate $17.00/hr - $1,800+ in potential bonuses* - 401K with company match- Paid accrued Sick Leave and 11 paid holidays- Accrued PTO after 1 year of employment- Company paid, base employee Medical Coverage- Employee Assistance Program (EAP)- Employee Wellness and Discount Programs- Flexible scheduling options that meet lifestyle and family goals- A supportive environment with peers who share your passion for improving people’s lives- Career development and promotional opportunities- No cold calling, sales, or collection calls! *Eligibility requirements apply, ask your recruiter for more details
Job Locations US-KS-Lawrence | US-Topeka | US-Eudora | US-Baldwin City
Requisition ID 2022-79281
Title

Customer Service Representative - Healthcare (Part Time)
Every day, Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of Americans who need to maneuver through complex healthcare plans. During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action (via phone, webchat or email) is thoughtful, open, transparent, and done with integrity. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Lawrence, KS; targeted start date is discussed with recruiter. This is an onsite, regular PT position.  Pay and Benefits:- Base rate $17.00/hr - $1,800+ in potential bonuses* - 401K with company match- Paid accrued Sick Leave and 11 paid holidays- Accrued PTO after 1 year of employment- Company paid, base employee Medical Coverage- Employee Assistance Program (EAP)- Employee Wellness and Discount Programs- Flexible scheduling options that meet lifestyle and family goals- A supportive environment with peers who share your passion for improving people’s lives- Career development and promotional opportunities- No cold calling, sales, or collection calls! *Eligibility requirements apply, ask your recruiter for more details
Job Locations US-KS-Lawrence | US-Topeka | US-Eudora | US-Baldwin City
Requisition ID 2022-79284
Title

Customer Service Representative (3rd Shift - Overnight) - Healthcare
Every day, Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of Americans who need to maneuver through complex healthcare plans. During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action (via phone, webchat or email) is thoughtful, open, transparent, and done with integrity. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Lawrence, KS; targeted start date is discussed with recruiter. This is an onsite, regular FT 3rd shift - overnight position.  Pay and Benefits:- Base rate $17.00/hr- 10% overnight shift differential when working between the hours of 7:00pm-5:00am- $1,800+ in potential bonuses* - 401K with company match- Paid accrued Sick Leave and 11 paid holidays- Accrued PTO after 1 year of employment- Company paid, base employee Medical Coverage- Employee Assistance Program (EAP)- Employee Wellness and Discount Programs- Flexible scheduling options that meet lifestyle and family goals- A supportive environment with peers who share your passion for improving people’s lives- Career development and promotional opportunities- No cold calling, sales, or collection calls! *Eligibility requirements apply, ask your recruiter for more details
Job Locations US-AZ-Phoenix | US-Surprise | US-Mesa | US-Buckeye | US-Avondale
Requisition ID 2022-79431
Title

Customer Service Representative (3rd Shift - Overnight) - Healthcare
Every day, Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of Americans who need to maneuver through complex healthcare plans. During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action (via phone, webchat or email) is thoughtful, open, transparent, and done with integrity. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Phoenix, AZ; targeted start date is discussed with recruiter. This is an onsite, regular FT 3rd shift - overnight position.  Pay and Benefits:- Base rate $17.98/hr- 10% overnight shift differential when working between the hours of 7:00pm-5:00am- $1,800+ in potential bonuses* - 401K with company match- Paid accrued Sick Leave and 11 paid holidays- Accrued PTO after 1 year of employment- Company paid, base employee Medical Coverage- Employee Assistance Program (EAP)- Employee Wellness and Discount Programs- Flexible scheduling options that meet lifestyle and family goals- A supportive environment with peers who share your passion for improving people’s lives- Career development and promotional opportunities- No cold calling, sales, or collection calls! *Eligibility requirements apply, ask your recruiter for more details
Job Locations US-AZ-Phoenix | US-Surprise | US-Mesa | US-Buckeye | US-Avondale
Requisition ID 2022-79429
Title

Customer Service Representative - Healthcare
Every day, Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of Americans who need to maneuver through complex healthcare plans. During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action (via phone, webchat or email) is thoughtful, open, transparent, and done with integrity. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Phoenix, AZ; targeted start date is discussed with recruiter. This is an onsite, regular FT position.  Pay and Benefits:- Base rate $17.98/hr - $1,800+ in potential bonuses* - 401K with company match- Paid accrued Sick Leave and 11 paid holidays- Accrued PTO after 1 year of employment- Company paid, base employee Medical Coverage- Employee Assistance Program (EAP)- Employee Wellness and Discount Programs- Flexible scheduling options that meet lifestyle and family goals- A supportive environment with peers who share your passion for improving people’s lives- Career development and promotional opportunities- No cold calling, sales, or collection calls! *Eligibility requirements apply, ask your recruiter for more details
Job Locations US-AZ-Phoenix | US-Surprise | US-Mesa | US-Buckeye | US-Avondale
Requisition ID 2022-79430
Title

Customer Service Representative - Healthcare (Part Time)
Every day, Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of Americans who need to maneuver through complex healthcare plans. During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action (via phone, webchat or email) is thoughtful, open, transparent, and done with integrity. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Phoenix, AZ; targeted start date is discussed with recruiter. This is an onsite, regular PT position.  Pay and Benefits:- Base rate $17.98/hr - $1,800+ in potential bonuses* - 401K with company match- Paid accrued Sick Leave and 11 paid holidays- Accrued PTO after 1 year of employment- Company paid, base employee Medical Coverage- Employee Assistance Program (EAP)- Employee Wellness and Discount Programs- Flexible scheduling options that meet lifestyle and family goals- A supportive environment with peers who share your passion for improving people’s lives- Career development and promotional opportunities- No cold calling, sales, or collection calls! *Eligibility requirements apply, ask your recruiter for more details
Job Locations US-LA-Bogalusa
Requisition ID 2022-79426
Title

Customer Service Representative - Healthcare (Part Time)
Every day, Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of Americans who need to maneuver through complex healthcare plans. During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action (via phone, webchat or email) is thoughtful, open, transparent, and done with integrity. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Bogalusa, LA; targeted start date is discussed with recruiter. This is an onsite, regular PT position.  Pay and Benefits:- Base rate $16.38/hr - $1,800+ in potential bonuses*- 401K with company match- Paid accrued Sick Leave and 11 paid holidays- Accrued PTO after 1 year of employment- Company paid, base employee Medical Coverage- Employee Assistance Program (EAP)- Employee Wellness and Discount Programs- Flexible scheduling options that meet lifestyle and family goals- A supportive environment with peers who share your passion for improving people’s lives- Career development and promotional opportunities- No cold calling, sales, or collection calls! *Eligibility requirements apply, ask your recruiter for more details
Job Locations US-LA-Bogalusa
Requisition ID 2022-79423
Title

Customer Service Representative - Healthcare
Every day, Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of Americans who need to maneuver through complex healthcare plans. During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action (via phone, webchat or email) is thoughtful, open, transparent, and done with integrity. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Bogalusa, LA; targeted start date is discussed with recruiter. This is an onsite, regular FT position.  Pay and Benefits:- Base rate $16.38/hr - $1,800+ in potential bonuses*- 401K with company match- Paid accrued Sick Leave and 11 paid holidays- Accrued PTO after 1 year of employment- Company paid, base employee Medical Coverage- Employee Assistance Program (EAP)- Employee Wellness and Discount Programs- Flexible scheduling options that meet lifestyle and family goals- A supportive environment with peers who share your passion for improving people’s lives- Career development and promotional opportunities- No cold calling, sales, or collection calls! *Eligibility requirements apply, ask your recruiter for more details
Job Locations US-Remote
Requisition ID 2022-79505
Title

Software Developer
As a Software Developer the incumbent will be (1) maintaining and improving existing IT systems focused on supporting Health and research programs (2) Working with stakeholders to determine operational needs (3) Designing new IT Solutions/functionalities using existing and emerging technology platforms to improve efficiency and effectiveness as needed. Systems typically supported from this role use .NET, C#, Python, Angular and integrate with SQL databases. The candidate must be able to work well independently or as part of a larger team. | | Essential Job Duties: | •Develops, creates, maintains, and writes/codes new (or modifies existing) websites, computer applications, Machine Learning (ML) or specialized utility programs within federal information security and accessibility compliance environment | •Responsible for system detailed design, and development of proof-of-concepts for application scenarios using Microsoft .NET framework and SQL Server | •Interacts with project sponsors to provide implementation direction and effort estimation | •Provides analysis, technical leadership, and programming expertise to the design, development and testing of complex applications in a Microsoft .NET technology environment | •Establishes and promotes project development standards | •Consult with stakeholders to ensure agreement on system principles | •Expand or modify system to serve new purposes or improve workflow | •Develop, document and revise system design procedures, test procedures, and quality standards | •Collaborate with designers and analysts to implement enhancements or new applications | •Develop code to meet user story acceptance criteria | •Debug, test, and fix errors | •Participate on a team of full stack engineers and testers | •Conduct design and code review to ensure compliance with standards | •Excellent cross-functional team collaboration skills | •Adhere to coding standards and develop well-structured, maintainable, and easy to understand code | •Ability to organize, prioritize and multi-task to meet deadlines | •Strong communication skills (both written and verbal) are required | •Strong problem solving and critical thinking | •Ability to perform all job duties in compliance with HIPAA guidelines and company confidentiality policies | •Perform other duties as assigned | | Required Skills: | •8 to 10 year experience conducting and/or supporting IT projects | •4+ years of development experience using .NET technologies | •Strong knowledge coding with Python and Node.js | •Proficient in coding using C#, SQL, MVC, XML, JavaScript, Advanced TSQL | •Experience with MS Visual Studio | •Experience with HTML/CSS, Angular, TypeScript, and JQuery | •Familiarity with 508 compliances | | Desired Skills: | •Knowledge of Confluence and JIRA | | Minimum Requirements: | •Bachelor's degree with 8 - 10 years of experience | •May have additional training or education in area of specialization | | Additional Requirements as per contract/client: | •Ability to obtain and maintain a Public Trust - Moderate Risk security clearance | •United States Citizenship or Permanent Residency | •Locale – Remote | •Employment and continued employment are contingent upon obtaining and maint
Job Locations US-KY-London | US-Corbin | US-Manchester | US-Williamsburg | US-Somerset
Requisition ID 2022-79280
Title

Customer Service Representative - Healthcare
Every day, Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of Americans who need to maneuver through complex healthcare plans. During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action (via phone, webchat or email) is thoughtful, open, transparent, and done with integrity. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in London, KY; targeted start date is discussed with recruiter. This is an onsite, regular FT position.  Pay and Benefits:- Base rate $15.00/hr - $1,800+ in potential bonuses* - 401K with company match- Paid accrued Sick Leave and 11 paid holidays- Accrued PTO after 1 year of employment- Company paid, base employee Medical Coverage- Employee Assistance Program (EAP)- Employee Wellness and Discount Programs- Flexible scheduling options that meet lifestyle and family goals- A supportive environment with peers who share your passion for improving people’s lives- Career development and promotional opportunities- No cold calling, sales, or collection calls! *Eligibility requirements apply, ask your recruiter for more details  
Job Locations US-OH-Columbus
Requisition ID 2022-79535
Title

Credentialing Coordinator
The Coordinator - Credentialing performs duties associated with the credentialing and recredentialing program for clinical staff, including verification of all necessary provider licenses and credentials information.
Job Locations US-NY-New York
Requisition ID 2022-79538
Title

Senior Human Resources Manager (Remote -Near New York City)
The Human Resource Sr. Manager leads and directs the routine functions of the Human Resources (HR) Department including administering performance and compensation programs (Focal Point and the quarterly incentive), supporting benefit and wellness initiatives, enforcing company policies and practices, and spear-heading HR initiatives to support business operations.  The HR Sr. Manager works with programs to promote Corporate Learning and Development opportunities or create programs and training where needed.  The HR Sr. Manager oversees all HR-aspects of the onboarding and offboarding processes.JOB RESPONSIBILITIES- Participates in recruiting, interviewing, hiring, and training new staff for the Department;- Oversees the team’s daily workflow, provides support and guidance where needed and addresses escalated issues;- Provides constructive and timely performance evaluations of assigned staff;- Provides support and guidance to team members, management, and other staff when complex, specialized, and sensitive questions and issues arise; - Oversees HR functional areas such as onboarding and offboarding of program staff, initiating/triaging reasonable accommodation and leave requests, conducting investigations, supporting Corporate HR initiatives (e.g., annual open enrollment, policy changes, etc.); - Creates learning and development programs and initiatives that provide internal development opportunities for employees;- Partners with the HR Director and program leaders to understand and execute the programs’ human resource and talent strategy, particularly as it relates to current and future talent needs, retention, and succession planning;- Collaborates with the HR Director and HR Sr. Recruiting Manager to ensure department resources are appropriately aligned to business needs;- Responsible for Department record-keeping and responding to audit requests- Completes regular and ad-hoc reports - Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law and communicates changes to the team;- Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance;- Meets all standards established for this position as outlined in the corresponding annual performance criteria and bonus template for this position;- Performs other duties as may be assigned by Management EDUCATION- Required: Bachelor's degree from an accredited college or university required, equivalent experience considered in lieu of degree- Preferred: Bachelor's Degree or higher, college degree in the field of Human Resources EXPERIENCE- Required: Minimum seven (7) years of experience in human resources field; 3 years management experience with demonstrated track record managing human resources staff; demonstrated track record of recruitment and benefits administration experience- Preferred: Experience managing Human Resources staff supporting clinical or call center business operations; experience managing an HR team that supports large organizations / high headcounts; experience with Workday, iCIMs and Smartsheet SKILLS- Self-starter with a sense of urgency and the ability to work in fast-paced, complex, and deadline-driven environment- Ability to complete assignments with attention to detail and a high degree of accuracy- Strong interpersonal skills including tact, diplomacy and flexibility to work effectively with all members of the organization- Ability to work as a team member, as well as independently- Demonstrated ability to communicate information clearly and accurately both verbally and in writing- Strong negotiation and conflict resolution skills- Demonstrated ability to write clear and concise communications including memoranda, reports and other written documents- Extensive knowledge of human resources best practices- Ability to navigate multiple databases, collaborative worksites and communication portals on a daily basis to meet business objectives- Thorough knowledge of employment-related laws and regulations- Ability to establish priorities and manage multiple activities to meet business objectives- Capable of explaining complex issues and policies to all levels of staff in a clear and concise manner- Training development and delivery skills preferredWork Schedule: Full-time; Monday-Friday, Eastern Standard TimeWork Location: Hybrid; able to occasionally be onsite at offices in Lower ManhattanTravel: MinimalTechnology Requirements: Must have own smartphone and high-speed internet. Incumbent will be provided company-issued laptop #NYIAIPP #HumanResourcesDirector #HumanResourcesManager #HumanResourcesGeneralist #HRManager #HRDirector #ChiefHumanResourcecsOfficer #SrVPofHR #SeniorVicePresidentHumanResources #ChiefPeopleOfficer #DirectorofPeopleServices #DirectorPeopleSolutions 
The Sr. Human Resources Manager is responsible for overseeing all human resources functions to ensure high quality and effective human resources operations and administration.
Job Locations US-Remote
Requisition ID 2022-79334
Title

Sr Engnr - Info Sec
 Maximus is currently looking for a RemoteSr Engnr - Info Sec. This position would be part of the POA&M and Vulnerability management support under the Department of Education portfolio. 
Job Locations US-Remote
Requisition ID 2022-79343
Title

Sec Risk Analyst - Info Sec
Maximus is currently looking for a Remote Sec Risk Analyst - Analyst - Info Sec . This position will assist in the POA&M tracking, evidence capture and security document refresh under the Department of Education portfolio. 
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