As a Senior service developer, the candidate supports web application development and automation testing. The candidate will be working in an Agile development team and be responsible for development and implementation of applications using existing and emerging technology platforms. The service developer shall have the ability to perform well not only in services development, but also in testing including manual and automation testing for supporting the goals in the New Ways of Working. | | Job Responsibilities: | •Work with Team Leads, Product Owners and Scrum Masters to develop plans, schedules, and provide time estimation for testing activities to complete a user stories within an Agile Scrum team. | •Develop web services such as RestFul services knowledge, AWS, and Google Cloud Platform | •Support test workflow development, planning, and continues integration activities. | •Utilize technology and programming languages (Java, Java EE, Spring/IoC, Hibernate, JPA, Spring Data, and Domain Modeling) | •Conduct peer review and aim to improve code efficiency | •Implement scalable, sustainable and maintainable applications | •Actively seek and perform work, new approaches and elevate the team to higher standards | •Communicate complex tasks in layman's terms so others can comprehend | •Recommend and implement solutions after analyzing business needs to drive for positive outcomes | | Required Skills: | •Design and develop Restful Web Services across multi-node clustered environments | •Utilizing Security/Authentication frameworks like SAML, Oauth or OpenID Connect | •Using entire Spring framework (MVC, Security, JPA/data) with Code quality tools such as Sonar, PMD, JACoCo, Cobertura, Findbugs etc. | •JAXB/Jackson java APIs (parsing, transforming, formatting etc) | •Utilize SCM Technologies (Git, SVN, CVS) for version and configuration management | •Build and deployment using pipeline automation tools (Jenkins, puppet, chef, etc.) | •Develop utilizing scrum/agile, SDLC, with online Issue Boards (Jira, Rally, etc) for coordinating collaborative user story work | •Interface with Alfresco Activiti and CMS | •Conduct XML manipulation, analysis and transformations using tools such as XPATH and XSLT. | •Build Junit/TestNG test harnesses including in-memory databases using DBUnit, JMockit and Mockito environment including Linux, Amazon AWS, Apache Tomcat, Spring MVC+SECURITY+JPA/DATA, XSL, Oracle 11g, Maven, Jenkins, JavaScript, and Web Services, Hibernate | •Configure and deploys WAR/TAR files | •Proficient in communicating with supporting groups to resolve conflicts | •Support Operations and Maintenance activities | •Mentor and train teammates and other staff | •Participate in monthly business development meetings | •Provide support to business development team on marketing materials, proposals, demos | •Formulate technical strategy, assist in product/solution development | •Provide data for cost estimation to project managers and/or business development personnel | | Desired Skills: | •Experience with web application service development, including at least five (5) years of experience deploying production enterprise applications in AWS that use AI/ML | •Shall have at least two (2) years of testing experience, particularly in automation testing that is related to front-end and back-end applications and/or data services | •Demonstrated ability to build trusted advisor relationships with clients | | Years of Experience: 8+ years | •Minimum Education Required: Bachelor’s Degree | •Must Be Eligible to Obtain Government Clearance
Job Locations
US-NY-New York | US-NY-Bronx | US-NY-Brooklyn | US-NY-Jamaica | US-NY-Staten Island | US-NY-Rochester | US-NY-Buffalo
Maximus is currently seeking Sr. Clinical Operations Managers to support the Independent Practitioner Panel, which completes assessment reviews and issues practitioner orders for New Yorkers who qualify for long-term in-home care. The Clinical Operations Managers oversee their respective units of Nurse Practitioner and Physician Assistant staff. About the PositionMaximus administers the Independent Practitioner Panel, which completes assessment reviews and issues practitioner orders for New Yorkers who qualify for long-term in-home care. This is an exciting new program that directly contributes to positive long-term outcomes for vulnerable populations in New York State.
Position provides effective customer services via telephone and in person to clients and community members regarding the selection, enrollment, and eligibility requirements for various Texas Health and Social Services Programs by utilizing excellent, in-depth knowledge of enrollment requirements program information and polices. Identifies, develops, and builds relationships with community, state and faith based organizations to enhance presence in the community. | | • Conducts outreach including phone calls, home visits and community presentations in the field in accordance with project policy and procedures (70% of the time). Solely responsible for a specific geographic area and related tasks for that area. Travels independently using proper safety precautions. | • Conducts one-on-one and group outreach presentations to recipients and community members within a specific territory or initiative. Work environment varies and is mobile. | • Presents program education and enrollment options to recipients to encourage recipient action. Presents managed care options to recipients and assists them in using their health care and dental plans and community resources as needed. | • Identifies, develops, builds and maintains positive relationships with county staff, state agencies, and community/faith based groups to enhance presence in the community. | • Retrieves, researches, and analyzes data from multiple data bases to answer client concerns and Completes direct data entry into designated internal automated systems in accordance with EB Project policies and procedures. | • Identifies issues, problem solves and escalates unresolved issues and concerns to management immediately and regularly. | • Establishes and maintains knowledge of community and participates in community events, health fairs, and other activities as needed. | • Multi-tasks in several computer applications at once while holding conversation with client. Responsible for documenting activity in automated systems and reporting outcomes on a daily/ weekly basis. Responsible for ensuring confidentiality of client information. | • Uses customer services skills to adapt to situations and deal with clients face to face. | • Willingness to work a flexible schedule including weekends and evenings. | • Assists other Outreach Counselors and other team members with management and completion of daily duties to ensure compliance with contract standards and requirements. | - May be required to wear personal protective equipment (PPE) when having client in-person interaction for precautionary measures | - Provide customer service inbound support via telephone when needed to assist the EB Call Center department | • Performs other duties as may be assigned by management | Requirements: | - Required to drive within region assigned | - High School diploma, GED, or equivalent certification | - Bachelor’s degree in social work preferred. DSHS Community Health Worker certification preferred. | - Two years of human services experience or experiences dealing with the public. | - Proficient in Microsoft Office products. | - Knowledge of Excel required. | - Ability to work with customers in a caring and respectful manner and with due understanding of and consideration for | their unique circumstances. | - Excellent organizational, written, and verbal communication skills. | - Ability to perform comfortably in a fast-paced, deadline-oriented work environment. | - Ability to work as a team member, as well as independently. | - Must be able to remain in a stationary position for an extended period of time. | - Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds. | - Work is often performed conducting home visits, presentations, and part in an office environment. | - Reliable transportation with proper insurance and Texas Driver’s License that meet the State of Texas requirements. | - Highly developed problem solving skills preferred. | - Demonstrated ability to build high performing teams preferred. | - Medicaid knowledge preferred | - Bilingual preferred
Position provides effective customer services via telephone and in person to clients and community members regarding the selection, enrollment, and eligibility requirements for various Texas Health and Social Services Programs by utilizing excellent, in-depth knowledge of enrollment requirements program information and polices. Identifies, develops, and builds relationships with community, state and faith based organizations to enhance presence in the community. | | • Conducts outreach including phone calls, home visits and community presentations in the field in accordance with project policy and procedures (70% of the time). Solely responsible for a specific geographic area and related tasks for that area. Travels independently using proper safety precautions. | • Conducts one-on-one and group outreach presentations to recipients and community members within a specific territory or initiative. Work environment varies and is mobile. | • Presents program education and enrollment options to recipients to encourage recipient action. Presents managed care options to recipients and assists them in using their health care and dental plans and community resources as needed. | • Identifies, develops, builds and maintains positive relationships with county staff, state agencies, and community/faith based groups to enhance presence in the community. | • Retrieves, researches, and analyzes data from multiple data bases to answer client concerns and Completes direct data entry into designated internal automated systems in accordance with EB Project policies and procedures. | • Identifies issues, problem solves and escalates unresolved issues and concerns to management immediately and regularly. | • Establishes and maintains knowledge of community and participates in community events, health fairs, and other activities as needed. | • Multi-tasks in several computer applications at once while holding conversation with client. Responsible for documenting activity in automated systems and reporting outcomes on a daily/ weekly basis. Responsible for ensuring confidentiality of client information. | • Uses customer services skills to adapt to situations and deal with clients face to face. | • Willingness to work a flexible schedule including weekends and evenings. | • Assists other Outreach Counselors and other team members with management and completion of daily duties to ensure compliance with contract standards and requirements. | • Performs other duties as may be assigned by management | | Requirements: | - Required to drive within region assigned | - May be required to wear personal protective equipment (PPE) when having client in-person interaction for precautionary measures | - Provide customer service inbound support via telephone when needed to assist the EB Call Center department | - High School diploma, GED, or equivalent certification | - Bachelor’s degree in social work preferred. DSHS Community Health Worker certification preferred. | - Two years of human services experience or experiences dealing with the public. | - Proficient in Microsoft Office products. | - Knowledge of Excel required. | - Ability to work with customers in a caring and respectful manner and with due understanding of and consideration for | their unique circumstances. | - Excellent organizational, written, and verbal communication skills. | - Ability to perform comfortably in a fast-paced, deadline-oriented work environment. | - Ability to work as a team member, as well as independently. | - Must be able to remain in a stationary position for an extended period of time. | - Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds. | - Work is often performed conducting home visits, presentations, and part in an office environment. | - Reliable transportation with proper insurance and Texas Driver’s License that meet the State of Texas requirements. | - Highly developed problem solving skills preferred. | - Demonstrated ability to build high performing teams preferred. | - Medicaid knowledge preferred | - Bilingual preferred
Position provides effective customer services via telephone and in person to clients and community members regarding the selection, enrollment, and eligibility requirements for various Texas Health and Social Services Programs by utilizing excellent, in-depth knowledge of enrollment requirements program information and polices. Identifies, develops, and builds relationships with community, state and faith based organizations to enhance presence in the community. | | • Conducts outreach including phone calls, home visits and community presentations in the field in accordance with project policy and procedures (70% of the time). Solely responsible for a specific geographic area and related tasks for that area. Travels independently using proper safety precautions. | • Conducts one-on-one and group outreach presentations to recipients and community members within a specific territory or initiative. Work environment varies and is mobile. | • Presents program education and enrollment options to recipients to encourage recipient action. Presents managed care options to recipients and assists them in using their health care and dental plans and community resources as needed. | • Identifies, develops, builds and maintains positive relationships with county staff, state agencies, and community/faith based groups to enhance presence in the community. | • Retrieves, researches, and analyzes data from multiple data bases to answer client concerns and Completes direct data entry into designated internal automated systems in accordance with EB Project policies and procedures. | • Identifies issues, problem solves and escalates unresolved issues and concerns to management immediately and regularly. | • Establishes and maintains knowledge of community and participates in community events, health fairs, and other activities as needed. | • Multi-tasks in several computer applications at once while holding conversation with client. Responsible for documenting activity in automated systems and reporting outcomes on a daily/ weekly basis. Responsible for ensuring confidentiality of client information. | • Uses customer services skills to adapt to situations and deal with clients face to face. | • Willingness to work a flexible schedule including weekends and evenings. | • Assists other Outreach Counselors and other team members with management and completion of daily duties to ensure compliance with contract standards and requirements. | - May be required to wear personal protective equipment (PPE) when having client in-person interaction for precautionary measures | - Provide customer service inbound support via telephone when needed to assist the EB Call Center department | • Performs other duties as may be assigned by management | Requirements: | - Required to drive within region assigned | - High School diploma, GED, or equivalent certification | - Bachelor’s degree in social work preferred. DSHS Community Health Worker certification preferred. | - Two years of human services experience or experiences dealing with the public. | - Proficient in Microsoft Office products. | - Knowledge of Excel required. | - Ability to work with customers in a caring and respectful manner and with due understanding of and consideration for | their unique circumstances. | - Excellent organizational, written, and verbal communication skills. | - Ability to perform comfortably in a fast-paced, deadline-oriented work environment. | - Ability to work as a team member, as well as independently. | - Must be able to remain in a stationary position for an extended period of time. | - Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds. | - Work is often performed conducting home visits, presentations, and part in an office environment. | - Reliable transportation with proper insurance and Texas Driver’s License that meet the State of Texas requirements. | - Highly developed problem solving skills preferred. | - Demonstrated ability to build high performing teams preferred. | - Medicaid knowledge preferred | - Bilingual preferred
Position provides effective customer services via telephone and in person to clients and community members regarding the selection, enrollment, and eligibility requirements for various Texas Health and Social Services Programs by utilizing excellent, in-depth knowledge of enrollment requirements program information and polices. Identifies, develops, and builds relationships with community, state and faith based organizations to enhance presence in the community. | | • Conducts outreach including phone calls, home visits and community presentations in the field in accordance with project policy and procedures (70% of the time). Solely responsible for a specific geographic area and related tasks for that area. Travels independently using proper safety precautions. | • Conducts one-on-one and group outreach presentations to recipients and community members within a specific territory or initiative. Work environment varies and is mobile. | • Presents program education and enrollment options to recipients to encourage recipient action. Presents managed care options to recipients and assists them in using their health care and dental plans and community resources as needed. | • Identifies, develops, builds and maintains positive relationships with county staff, state agencies, and community/faith based groups to enhance presence in the community. | • Retrieves, researches, and analyzes data from multiple data bases to answer client concerns and Completes direct data entry into designated internal automated systems in accordance with EB Project policies and procedures. | • Identifies issues, problem solves and escalates unresolved issues and concerns to management immediately and regularly. | • Establishes and maintains knowledge of community and participates in community events, health fairs, and other activities as needed. | • Multi-tasks in several computer applications at once while holding conversation with client. Responsible for documenting activity in automated systems and reporting outcomes on a daily/ weekly basis. Responsible for ensuring confidentiality of client information. | • Uses customer services skills to adapt to situations and deal with clients face to face. | • Willingness to work a flexible schedule including weekends and evenings. | • Assists other Outreach Counselors and other team members with management and completion of daily duties to ensure compliance with contract standards and requirements. | - May be required to wear personal protective equipment (PPE) when having client in-person interaction for precautionary measures | - Provide customer service inbound support via telephone when needed to assist the EB Call Center department | • Performs other duties as may be assigned by management | | Requirements: | - Required to drive within region assigned | - High School diploma, GED, or equivalent certification | - Bachelor’s degree in social work preferred. DSHS Community Health Worker certification preferred. | - Two years of human services experience or experiences dealing with the public. | - Proficient in Microsoft Office products. | - Knowledge of Excel required. | - Ability to work with customers in a caring and respectful manner and with due understanding of and consideration for | their unique circumstances. | - Excellent organizational, written, and verbal communication skills. | - Ability to perform comfortably in a fast-paced, deadline-oriented work environment. | - Ability to work as a team member, as well as independently. | - Must be able to remain in a stationary position for an extended period of time. | - Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds. | - Work is often performed conducting home visits, presentations, and part in an office environment. | - Reliable transportation with proper insurance and Texas Driver’s License that meet the State of Texas requirements. | - Highly developed problem solving skills preferred. | - Demonstrated ability to build high performing teams preferred. | - Medicaid knowledge preferred | - Bilingual preferred
Position provides effective customer services via telephone and in person to clients and community members regarding the selection, enrollment, and eligibility requirements for various Texas Health and Social Services Programs by utilizing excellent, in-depth knowledge of enrollment requirements program information and polices. Identifies, develops, and builds relationships with community, state and faith based organizations to enhance presence in the community. | | • Conducts outreach including phone calls, home visits and community presentations in the field in accordance with project policy and procedures (70% of the time). Solely responsible for a specific geographic area and related tasks for that area. Travels independently using proper safety precautions. | • Conducts one-on-one and group outreach presentations to recipients and community members within a specific territory or initiative. Work environment varies and is mobile. | • Presents program education and enrollment options to recipients to encourage recipient action. Presents managed care options to recipients and assists them in using their health care and dental plans and community resources as needed. | • Identifies, develops, builds and maintains positive relationships with county staff, state agencies, and community/faith based groups to enhance presence in the community. | • Retrieves, researches, and analyzes data from multiple data bases to answer client concerns and Completes direct data entry into designated internal automated systems in accordance with EB Project policies and procedures. | • Identifies issues, problem solves and escalates unresolved issues and concerns to management immediately and regularly. | • Establishes and maintains knowledge of community and participates in community events, health fairs, and other activities as needed. | • Multi-tasks in several computer applications at once while holding conversation with client. Responsible for documenting activity in automated systems and reporting outcomes on a daily/ weekly basis. Responsible for ensuring confidentiality of client information. | • Uses customer services skills to adapt to situations and deal with clients face to face. | • Willingness to work a flexible schedule including weekends and evenings. | • Assists other Outreach Counselors and other team members with management and completion of daily duties to ensure compliance with contract standards and requirements. | - May be required to wear personal protective equipment (PPE) when having client in-person interaction for precautionary measures | - Provide customer service inbound support via telephone when needed to assist the EB Call Center department | • Performs other duties as may be assigned by management | Requirements: | - Required to drive within region assigned | - High School diploma, GED, or equivalent certification | - Bachelor’s degree in social work preferred. DSHS Community Health Worker certification preferred. | - Two years of human services experience or experiences dealing with the public. | - Proficient in Microsoft Office products. | - Knowledge of Excel required. | - Ability to work with customers in a caring and respectful manner and with due understanding of and consideration for | their unique circumstances. | - Excellent organizational, written, and verbal communication skills. | - Ability to perform comfortably in a fast-paced, deadline-oriented work environment. | - Ability to work as a team member, as well as independently. | - Must be able to remain in a stationary position for an extended period of time. | - Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds. | - Work is often performed conducting home visits, presentations, and part in an office environment. | - Reliable transportation with proper insurance and Texas Driver’s License that meet the State of Texas requirements. | - Highly developed problem solving skills preferred. | - Demonstrated ability to build high performing teams preferred. | - Medicaid knowledge preferred | - Bilingual preferred
Position provides effective customer services via telephone and in person to clients and community members regarding the selection, enrollment, and eligibility requirements for various Texas Health and Social Services Programs by utilizing excellent, in-depth knowledge of enrollment requirements program information and polices. Identifies, develops, and builds relationships with community, state and faith based organizations to enhance presence in the community. | | • Conducts outreach including phone calls, home visits and community presentations in the field in accordance with project policy and procedures (70% of the time). Solely responsible for a specific geographic area and related tasks for that area. Travels independently using proper safety precautions. | • Conducts one-on-one and group outreach presentations to recipients and community members within a specific territory or initiative. Work environment varies and is mobile. | • Presents program education and enrollment options to recipients to encourage recipient action. Presents managed care options to recipients and assists them in using their health care and dental plans and community resources as needed. | • Identifies, develops, builds and maintains positive relationships with county staff, state agencies, and community/faith based groups to enhance presence in the community. | • Retrieves, researches, and analyzes data from multiple data bases to answer client concerns and Completes direct data entry into designated internal automated systems in accordance with EB Project policies and procedures. | • Identifies issues, problem solves and escalates unresolved issues and concerns to management immediately and regularly. | • Establishes and maintains knowledge of community and participates in community events, health fairs, and other activities as needed. | • Multi-tasks in several computer applications at once while holding conversation with client. Responsible for documenting activity in automated systems and reporting outcomes on a daily/ weekly basis. Responsible for ensuring confidentiality of client information. | • Uses customer services skills to adapt to situations and deal with clients face to face. | • Willingness to work a flexible schedule including weekends and evenings. | • Assists other Outreach Counselors and other team members with management and completion of daily duties to ensure compliance with contract standards and requirements. | - May be required to wear personal protective equipment (PPE) when having client in-person interaction for precautionary measures | - Provide customer service inbound support via telephone when needed to assist the EB Call Center department | • Performs other duties as may be assigned by management | Requirements: | - Required to drive within region assigned | - High School diploma, GED, or equivalent certification | - Bachelor’s degree in social work preferred. DSHS Community Health Worker certification preferred. | - Two years of human services experience or experiences dealing with the public. | - Proficient in Microsoft Office products. | - Knowledge of Excel required. | - Ability to work with customers in a caring and respectful manner and with due understanding of and consideration for | their unique circumstances. | - Excellent organizational, written, and verbal communication skills. | - Ability to perform comfortably in a fast-paced, deadline-oriented work environment. | - Ability to work as a team member, as well as independently. | - Must be able to remain in a stationary position for an extended period of time. | - Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds. | - Work is often performed conducting home visits, presentations, and part in an office environment. | - Reliable transportation with proper insurance and Texas Driver’s License that meet the State of Texas requirements. | - Highly developed problem solving skills preferred. | - Demonstrated ability to build high performing teams preferred. | - Medicaid knowledge preferred | - Bilingual preferred
Job Locations
US-TX-San Antonio | US-FL-Tamarac | US-TX-El Paso
Maximus is currently looking for Bilingual Spanish Customer Service Representatives to support the Department of Education. The primary responsibilities will be to respond to incoming calls or chats as well as make outbound calls regarding Federal Student Aid (FSA) Loan Servicing. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism. This is a remote position, but you must live in one of these states: Georgia, Florida, South Carolina or Texas. Training Schedule: Must be able to attend 4 weeks of Training (Remotely – from Home), Monday-Friday, 8am-4:30pm CT. No time off is permitted during training. Upon completion of training your work schedule will be assigned to you. *As a large employer and Federal contractor, Maximus is subject to various vaccine mandates across our lines of business. Maximus is committed to complying with any applicable vaccine mandates. The specific vaccine requirements for this position will be outlined throughout the selection process. Individuals who believe they may qualify for a medical or religious accommodation will have the opportunity to apply for an accommodation following an offer of employment. Pay and Benefits:- Base Pay = $14.71/hour- Plus an additional $4.54/hr for health and wellness benefits- Paid training- The opportunity to work from the comfort of your home- A supportive environment with peers who share your passion for improving people’s lives- A career path that unfolds based on how you want to grow within the company
Maximus is currently looking for Customer Service Representatives to support the Department of Education. The primary responsibilities will be to respond to incoming calls or chats as well as make outbound calls regarding Federal Student Aid (FSA) Loan Servicing. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our employees care for each caller with the highest levels of knowledge and professionalism. This is a remote position, but you must live in one of these states: Georgia, Florida, South Carolina or Texas. Training Schedule: Must be able to attend 4 weeks of Training (Remotely – from Home), Monday – Friday, 9am-5:30pm ET. No time off is permitted during training. Upon completion of training your work schedule will be assigned to you. *As a large employer and Federal contractor, Maximus is subject to various vaccine mandates across our lines of business. Maximus is committed to complying with any applicable vaccine mandates. The specific vaccine requirements for this position will be outlined throughout the selection process. Individuals who believe they may qualify for a medical or religious accommodation will have the opportunity to apply for an accommodation following an offer of employment.
Provides technical leadership and management expertise to MAXIMUS Software development team engaged in the development, integration, and deployment of system solutions in support of Health and Human Service Business Process Outsourcing programs. This role works very closely with all stakeholders, technical and operational staff, to meet business objectives. This role is responsible for the delivery of the system solutions and manage a team of 5 to 15 software engineers with 8 - 10 direct reports. | | ESSENTIAL DUTIES | •Plan the delivery of system solutions which meets the operational requirements by creating and assigning work packages to member of technical staff. | •Manage the engineering teams, activities and outcomes while ensuring optimal resource utilization and engineering outcomes. | •Provide technical subject matter expertise and lead the team to devise the best technical solutions, while encouraging participation and contribution from members of technical staff. | •Participate and represent systems team in meetings with internal and external stakeholder. | •Work on change management process deliverables, such as defect lists, work effort estimates for internal and/or external change requests and any other deliverable as required by PMO. | •Implement the best software engineering practices to elevate the quality of engineering outcomes. Set the stated objective for such improvements and review periodically if objectives are met. | •Perform administrative responsibilities such as hiring, approving timesheets and vacations, performance reviews, plan training to fill skill gaps and quarterly budgeting and forecasting. | •Works very closely with operations team and acquire expert understanding of the business processes and provide thought leadership for automation of the program processes in order to improve efficiency and improve the effectiveness and quality of the services being delivered. | •Plan production support activities such as monitoring system processes, devise methods to work through system exceptions and anomalies, and create processes to monitor and report on the overall system health. | •Create/modify artifacts and deliverables expected from the SDLC and change management process such as project charter, proposed solution documents etc. | •Follow the prescribed SDLC and release management processes by updating the defect/task tracking system with the most up to date information and perform release management activities as described by SDLC process. | | SKILLS & RESPONSIBILITIES: | •Expert proficiency in Object Oriented (OO) Programming | •Strong knowledge in OO programming languages, and expert skill in at least one (preferably .NET) is required. Expert understanding of complex concepts of data organization | •Expert familiarity with RDBMS. | •Strong understanding of SDLC such as Waterfall, AGILE, SCRUM etc. | •Expert knowledge of information systems design principles and current/emerging trends in this field is required. Extensive knowledge of most prevalent and trusted technical discussion boards, portals and knowledge sharing internet sites for help with technical challenges. | •Knowledge of policies, standards, procedures, and techniques used for application development is required. | •Strong ability to think logically and structurally, and have attention to detail is required. | •Strong Analytical skills and strong Communications skills, both written (with emphasis on technical documentation) and verbal is required. | | EDUCATIONAL REQUIREMENTS: | Bachelor's or Master's degree in Computer Science, Computer Engineering or equivalent | | PREFERRED EXPERIENCE: | •Knowledge of policy governing Medicaid program, specifically in provider data management | | PREFERRED CERTIFICATIONS: | •Professional certifications in disciplines such as AWS, DevOps, Agile, Project Management, Change Management, etc. (e.g., AWS Certified Cloud Practitioner, SAFe DevOps, Certified Scrum Master, Project Management Professional, etc.) | •.NET Certified Associate (Pro or Master level) | •SQL Server Database SQL Certified Associate (Pro or Master level)
We are seeking a PMO Analyst – Reporting to join our team supporting our Internal Revenue Service (IRS) client. | | This position is responsible for developing contract deliverables including status reports, and other project deliverables. This position will participate in defining and establishing program plan requirements and will coordinate resources internally and externally to ensure that contractual, cost and schedule goals are met. Will analyze burn rate information depicting project spend. | | We are seeking a candidate that is within driving distance of the IRS facilities in Farmers Branch, TX or Lanham, MD. Although work is currently full time remote, post COVID, there may be some periodic meetings at the IRS office. | | | •Bachelor's Degree from an accredited college or university required; an additional four (4) years of related work experience may substitute for a degree | •At least three (3) years of related experience required | •Ability to work proactively and effectively with clients, and deliver high quality work products in a timely manner | •Excellent Excel Skills, including pivot tables, formulas | •Experience using MS Office - Word and PowerPoint | •Ability to make effective decisions under pressure | •Ability to think analytically and problem solve | •Ability to gather and interpret relevant data and information | •Ability to provide leadership in recommending, developing, and communicating approaches for resolving specific issues | •Ability to provide leadership in obtaining data needed for specific analysis | •Ability to effectively communicate with personnel at all levels in the organization | •Ability to perform complex tasks with minimal supervision and guidance | •Ability to manage across multiple tasks with differing priorities | •Proactive attention to detail | •Ability to create and edit highly visible communications and deliverables | •Excellent verbal and written communication skills | •Attention to detail and active listening capabilities | •Experience working on dynamic teams focused on meeting client needs in a challenging environment | •Ability to work well in a team setting | •Preferred experience: Experience with any IRS systems; Experience working on Government client site; cost reporting experience; Experience with both waterfall and Agile life cycle methodologies; Experience developing communication strategies | | Additional Requirements as per contract/client: | •Candidates must meet requirements to obtain and maintain an IRS Minimum Background Investigation (MBI) clearance (active IRS Moderate Risk MBI clearance is a plus). | •Candidates must be a US Citizen or a Legal Permanent Resident (Green Card status) for 3 years, and be Federal Tax compliant. | •As a federal contractor, Maximus is subject to Executive Order 14042 and the Safer Workforce Task Force’s COVID-19 Workplace Safety Guidance for Federal Contractors and Subcontractors. In light of these requirements, all employees will eventually need to be fully vaccinated as a condition of employment and new hires/employees will be required to provide proof of vaccination.
Customer Service Representatives at Maximus make an impact every day by providing knowledgeable responses to numerous telephone inquiries in a courteous, timely and professional manner for CDC-Info which is the Center for Disease Control’s national contact center. CDC-Info offers live agents to help find the most up-to-date, reliable, consistent, and science-based health information on more than 750 health topics, including Covid-19. To prepare for this role, Maximus provides paid, comprehensive training which ensures our employees are equipped with the highest levels of knowledge and professionalism. *This is a full time - limited service position that is to be worked fully remote (work from home). Pay rates will be based on the county in which you live. *As a federal contractor, Maximus is subject to Executive Order 14042 and the Safe Workforce Task Force’s COVID-19 Workplace Safety Guidance for Federal Contractors and Subcontractors. In light of these requirements, all employees will eventually need to be fully vaccinated as a condition of employment and new hires/employees will be required to provide proof of vaccination.
- Maintain a current understanding of CDC-Info procedures in order to provide knowledgeable responses to numerous telephone inquiries in a courteous, timely and professional manner | - Adhere to the Privacy Act as it relates to the confidentiality of information released | - Respond to telephone inquiries within the set departmental staffing and time parameters | - Maintain appropriate documentation of phone inquiries | - Maintain up-to-date knowledge of CDC-Info regulations and policies as they apply | - Utilize databases and written materials to look up and provide information to telephone inquiries | - Continually look for and suggest process improvements, which will benefit Maximus, CDC, and the public (inquirers) | - Assist with on the job training for new and temporary employees as requested | - Report problems that occur and assist with the resolution | - May be required to work scheduled holidays | - Overtime may be required | - Must sign a Statement of Understanding
Duties/Responsibilities: | •Will focus on development of a Medicaid Provider Data Management System working directly with other .NET developers, architects, business analysts and testers. | •Primary point of contact for assigned technical deliverables. | •Ensure development activities are aligned with scope, schedule, priority and business objectives. | •Review functional specifications, create detailed technical design and technical specifications, and oversee code development and unit and performance testing activities. | •Meet or exceed all operational readiness requirements (e.g., operations engineering, performance). | •Ensure all tasks and milestones associated with technical design, development and unit testing are completed according to project management guidelines. | •Provides technical guidance and coordinates tasks for a wide variety of technical resources. | •Ensures that product configurations and enhancements are made correctly and deployed per our release management plan. | •Responsible for the development and finalization of all technical system documentation. | •Support MAXIMUS business development activities by providing technical solutions and system architecture documentation for proposal development. | •Deploy new software releases to higher environments, including Production. | | Requirements | Medicaid program and system experience are highly desired. | At least 7-9 years of related experience | | Education | Required: Bachelor’s Degree in computer science from an accredited college or university or equivalent experience | Preferred: Master’s degree | | Technical Skills / Knowledge Required: | •Minimum of eight years developing web applications in C#, ASP.NET using MVC architecture with at least one year using .NET Core. | •Strong experience in building responsive web pages using libraries and tools such as Bootstrap, jQuery, JSON, JavaScript, etc. | •Experience in designing and developing Web APIs. | •Experience in implementing enterprise application patterns using Object Oriented Programming. | •Proficient in database design and query tuning using MS Sql Server. | •Experience in developing n-tier and SOA architecture-based solutions. | •Familiarity with Windows Communication Foundation) WCF , WSDL & SOAP. | •Knowledgeable in unit testing of software. | •Working with State government clients in the Medicaid systems is a plus. | •.NET certification preferred. | •Deep understanding of core AWS services | •AWS certification preferred | | Personal/Soft Skills: | Excellent organizational, interpersonal, verbal, and written communication skills, strong analysis, problem identification, and problem resolution capability, ability to perform comfortably in a fast-paced, deadline-oriented work environment, ability to successfully manage many complex tasks simultaneously, ability to lead a cooperative effort among members of a project team and ability to mentor new project staff.
We are seeking a Senior Functional Tester to join our team supporting our Internal Revenue Service (IRS) client. | | The Senior Tester will develop/modify, document and execute test scripts, test cases, and test scenarios based upon software requirements definition, in concert with the business process analysis and customer-driven change requests. This position utilizes testing knowledge and experience to assess and advise the Test Lead/Manager on the progress of the testing activities. The Tester will also design, develop, and deploy automated tests in a continuous build environment. This will include automated execution, automated result reporting, test data management, and defining standard processes. This position will be responsible to proactively identify build/release pipeline bottlenecks, diagnose, and resolve build failures, and discover new efficiencies. | | Location of work is remote but candidates must be within driving distance to IRS Federal Buildings in Austin, TX, Farmers Branch, TX or Lanham, MD. Post COVID, there may be meetings that require in person attendance occasionally. | | *This position is contingent on contract award. | | •Design, develop, and deploy automated tests in a continuous build environment (Jenkins) | •Identify automation, stress and performance testing needs and design the quality strategy | •Lead and/or support quality testing initiatives on high-priority issues or large projects, as assigned | •Support Agile scrum team in analysis of 508 requirements to identify acceptance test criteria | •Analyze application design, interface, and database design documentation to identify key areas for 508 testing focus | •Design and execute 508 test cases | •Determine test data needs, and develop utilities to support data creation, and other test pre-requisites | •Maintain reusable test data for automation scripts | •Create, execute and maintain regression test suites and other relevant quality artifacts | •Develop test strategies and plans | •Develop and execute automated test scripts for web interface and web services | •Develop and deliver verbal and written status reports | •Perform system quality assurance testing by executing test plans. | •Report, document, and track resolutions for software defects identified in the testing process using approved tools and processes | •Assist in the identification, selection, and implementation of software tools and technologies, and testing techniques and procedures that facilitates the DevOps framework | | Project Minimum Requirements: | | •Bachelor's Degree from an accredited college or university required; an additional four years of related work experience can substitute for a degree | •At least eight (8) years of relevant experience required | •Strong testing life cycle management skills | •Experience with service-oriented architecture (SOA) and large-scale distributed systems | •Working experience with developing automation test scripts. | •Excellent analytical skills, with strong attention to detail | •Demonstrated high commitment to quality | •Strong collaboration skills and desire to work in a highly collaborative environment | •Ability to independently learn new tools and new business domains | | Preferred qualifications: | •Experience testing IRS systems | •Experience on IRS software development projects | •Working experience with 508 testing and tools | •Experience with SQL scripting | •Experience with Soap UI, JMeter | •Working experience with performance tuning and stress testing | | Additional Requirements as per contract/client: | •Candidates must meet requirements to obtain and maintain an IRS Minimum Background Investigation (MBI) clearance (active IRS Moderate Risk MBI is a plus) | •Candidates must be a US Citizen or a Legal Permanent Resident (Green Card status) for 3 years, and be Federal Tax compliant | •As a federal contractor, Maximus is subject to Executive Order 14042 and the Safer Workforce Task Force’s COVID-19 Workplace Safety Guidance for Federal Contractors and Subcontractors. In light of these requirements, all employees will eventually need to be fully vaccinated as a condition of employment and new hires/employees will be required to provide proof of vaccination.
Position provides effective customer services via telephone and in person to clients and community members regarding the selection, enrollment, and eligibility requirements for various Texas Health and Social Services Programs by utilizing excellent, in-depth knowledge of enrollment requirements program information and polices. Identifies, develops, and builds relationships with community, state and faith based organizations to enhance presence in the community. | | • Conducts outreach including phone calls, home visits and community presentations in the field in accordance with project policy and procedures (70% of the time). Solely responsible for a specific geographic area and related tasks for that area. Travels independently using proper safety precautions. | • Conducts one-on-one and group outreach presentations to recipients and community members within a specific territory or initiative. Work environment varies and is mobile. | • Presents program education and enrollment options to recipients to encourage recipient action. Presents managed care options to recipients and assists them in using their health care and dental plans and community resources as needed. | • Identifies, develops, builds and maintains positive relationships with county staff, state agencies, and community/faith based groups to enhance presence in the community. | • Retrieves, researches, and analyzes data from multiple data bases to answer client concerns and Completes direct data entry into designated internal automated systems in accordance with EB Project policies and procedures. | • Identifies issues, problem solves and escalates unresolved issues and concerns to management immediately and regularly. | • Establishes and maintains knowledge of community and participates in community events, health fairs, and other activities as needed. | • Multi-tasks in several computer applications at once while holding conversation with client. Responsible for documenting activity in automated systems and reporting outcomes on a daily/ weekly basis. Responsible for ensuring confidentiality of client information. | • Uses customer services skills to adapt to situations and deal with clients face to face. | • Willingness to work a flexible schedule including weekends and evenings. | • Assists other Outreach Counselors and other team members with management and completion of daily duties to ensure compliance with contract standards and requirements. | • May be required to wear personal protective equipment (PPE) when having client in-person interaction for precautionary measures | • Provide customer service inbound support via telephone when needed to assist the EB Call Center department | • Performs other duties as may be assigned by management | | Requirements: | - Required to drive within region assigned | - High School diploma, GED, or equivalent certification | - DSHS Community Health Worker certification preferred. | - Two years of human services experience or experiences dealing with the public. | - Proficient in Microsoft Office products. | - Knowledge of Excel required. | - Ability to work with customers in a caring and respectful manner and with due understanding of and consideration for | their unique circumstances. | - Excellent organizational, written, and verbal communication skills. | - Ability to perform comfortably in a fast-paced, deadline-oriented work environment. | - Ability to work as a team member, as well as independently. | - Must be able to remain in a stationary position for an extended period of time. | - Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds. | - Work is often performed conducting home visits, presentations, and part in an office environment. | - Reliable transportation with proper insurance and Texas Driver’s License that meet the State of Texas requirements. | - Highly developed problem solving skills preferred. | - Demonstrated ability to build high performing teams preferred. | - Medicaid knowledge preferred | - Bilingual preferred
Position provides effective customer services via telephone and in person to clients and community members regarding the selection, enrollment, and eligibility requirements for various Texas Health and Social Services Programs by utilizing excellent, in-depth knowledge of enrollment requirements program information and polices. Identifies, develops, and builds relationships with community, state and faith based organizations to enhance presence in the community. | | • Conducts outreach including phone calls, home visits and community presentations in the field in accordance with project policy and procedures (70% of the time). Solely responsible for a specific geographic area and related tasks for that area. Travels independently using proper safety precautions. | • Conducts one-on-one and group outreach presentations to recipients and community members within a specific territory or initiative. Work environment varies and is mobile. | • Presents program education and enrollment options to recipients to encourage recipient action. Presents managed care options to recipients and assists them in using their health care and dental plans and community resources as needed. | • Identifies, develops, builds and maintains positive relationships with county staff, state agencies, and community/faith based groups to enhance presence in the community. | • Retrieves, researches, and analyzes data from multiple data bases to answer client concerns and Completes direct data entry into designated internal automated systems in accordance with EB Project policies and procedures. | • Identifies issues, problem solves and escalates unresolved issues and concerns to management immediately and regularly. | • Establishes and maintains knowledge of community and participates in community events, health fairs, and other activities as needed. | • Multi-tasks in several computer applications at once while holding conversation with client. Responsible for documenting activity in automated systems and reporting outcomes on a daily/ weekly basis. Responsible for ensuring confidentiality of client information. | • Uses customer services skills to adapt to situations and deal with clients face to face. | • Willingness to work a flexible schedule including weekends and evenings. | • Assists other Outreach Counselors and other team members with management and completion of daily duties to ensure compliance with contract standards and requirements. | • May be required to wear personal protective equipment (PPE) when having client in-person interaction for precautionary measures | • Provide customer service inbound support via telephone when needed to assist the EB Call Center department | • Performs other duties as may be assigned by management | | Requirements: | - Required to drive within region assigned | - High School diploma, GED, or equivalent certification | - DSHS Community Health Worker certification preferred. | - Two years of human services experience or experiences dealing with the public. | - Proficient in Microsoft Office products. | - Knowledge of Excel required. | - Ability to work with customers in a caring and respectful manner and with due understanding of and consideration for | their unique circumstances. | - Excellent organizational, written, and verbal communication skills. | - Ability to perform comfortably in a fast-paced, deadline-oriented work environment. | - Ability to work as a team member, as well as independently. | - Must be able to remain in a stationary position for an extended period of time. | - Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds. | - Work is often performed conducting home visits, presentations, and part in an office environment. | - Reliable transportation with proper insurance and Texas Driver’s License that meet the State of Texas requirements. | - Highly developed problem solving skills preferred. | - Demonstrated ability to build high performing teams preferred. | - Medicaid knowledge preferred | - Bilingual preferred
Position provides effective customer services via telephone and in person to clients and community members regarding the selection, enrollment, and eligibility requirements for various Texas Health and Social Services Programs by utilizing excellent, in-depth knowledge of enrollment requirements program information and polices. Identifies, develops, and builds relationships with community, state and faith based organizations to enhance presence in the community. | | • Conducts outreach including phone calls, home visits and community presentations in the field in accordance with project policy and procedures (70% of the time). Solely responsible for a specific geographic area and related tasks for that area. Travels independently using proper safety precautions. | • Conducts one-on-one and group outreach presentations to recipients and community members within a specific territory or initiative. Work environment varies and is mobile. | • Presents program education and enrollment options to recipients to encourage recipient action. Presents managed care options to recipients and assists them in using their health care and dental plans and community resources as needed. | • Identifies, develops, builds and maintains positive relationships with county staff, state agencies, and community/faith based groups to enhance presence in the community. | • Retrieves, researches, and analyzes data from multiple data bases to answer client concerns and Completes direct data entry into designated internal automated systems in accordance with EB Project policies and procedures. | • Identifies issues, problem solves and escalates unresolved issues and concerns to management immediately and regularly. | • Establishes and maintains knowledge of community and participates in community events, health fairs, and other activities as needed. | • Multi-tasks in several computer applications at once while holding conversation with client. Responsible for documenting activity in automated systems and reporting outcomes on a daily/ weekly basis. Responsible for ensuring confidentiality of client information. | • Uses customer services skills to adapt to situations and deal with clients face to face. | • Willingness to work a flexible schedule including weekends and evenings. | • Assists other Outreach Counselors and other team members with management and completion of daily duties to ensure compliance with contract standards and requirements. | • May be required to wear personal protective equipment (PPE) when having client in-person interaction for precautionary measures | • Provide customer service inbound support via telephone when needed to assist the EB Call Center department | • Performs other duties as may be assigned by management | | Requirements: | - Required to drive within region assigned | - High School diploma, GED, or equivalent certification | - DSHS Community Health Worker certification preferred. | - Two years of human services experience or experiences dealing with the public. | - Proficient in Microsoft Office products. | - Knowledge of Excel required. | - Ability to work with customers in a caring and respectful manner and with due understanding of and consideration for | their unique circumstances. | - Excellent organizational, written, and verbal communication skills. | - Ability to perform comfortably in a fast-paced, deadline-oriented work environment. | - Ability to work as a team member, as well as independently. | - Must be able to remain in a stationary position for an extended period of time. | - Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds. | - Work is often performed conducting home visits, presentations, and part in an office environment. | - Reliable transportation with proper insurance and Texas Driver’s License that meet the State of Texas requirements. | - Highly developed problem solving skills preferred. | - Demonstrated ability to build high performing teams preferred. | - Medicaid knowledge preferred | - Bilingual preferred
Position provides effective customer services via telephone and in person to clients and community members regarding the selection, enrollment, and eligibility requirements for various Texas Health and Social Services Programs by utilizing excellent, in-depth knowledge of enrollment requirements program information and polices. Identifies, develops, and builds relationships with community, state and faith based organizations to enhance presence in the community. | | • Conducts outreach including phone calls, home visits and community presentations in the field in accordance with project policy and procedures (70% of the time). Solely responsible for a specific geographic area and related tasks for that area. Travels independently using proper safety precautions. | • Conducts one-on-one and group outreach presentations to recipients and community members within a specific territory or initiative. Work environment varies and is mobile. | • Presents program education and enrollment options to recipients to encourage recipient action. Presents managed care options to recipients and assists them in using their health care and dental plans and community resources as needed. | • Identifies, develops, builds and maintains positive relationships with county staff, state agencies, and community/faith based groups to enhance presence in the community. | • Retrieves, researches, and analyzes data from multiple data bases to answer client concerns and Completes direct data entry into designated internal automated systems in accordance with EB Project policies and procedures. | • Identifies issues, problem solves and escalates unresolved issues and concerns to management immediately and regularly. | • Establishes and maintains knowledge of community and participates in community events, health fairs, and other activities as needed. | • Multi-tasks in several computer applications at once while holding conversation with client. Responsible for documenting activity in automated systems and reporting outcomes on a daily/ weekly basis. Responsible for ensuring confidentiality of client information. | • Uses customer services skills to adapt to situations and deal with clients face to face. | • Willingness to work a flexible schedule including weekends and evenings. | • Assists other Outreach Counselors and other team members with management and completion of daily duties to ensure compliance with contract standards and requirements. | • May be required to wear personal protective equipment (PPE) when having client in-person interaction for precautionary measures | • Provide customer service inbound support via telephone when needed to assist the EB Call Center department | • Performs other duties as may be assigned by management | | Requirements: | - Required to drive within region assigned | - High School diploma, GED, or equivalent certification | - DSHS Community Health Worker certification preferred. | - Two years of human services experience or experiences dealing with the public. | - Proficient in Microsoft Office products. | - Knowledge of Excel required. | - Ability to work with customers in a caring and respectful manner and with due understanding of and consideration for | their unique circumstances. | - Excellent organizational, written, and verbal communication skills. | - Ability to perform comfortably in a fast-paced, deadline-oriented work environment. | - Ability to work as a team member, as well as independently. | - Must be able to remain in a stationary position for an extended period of time. | - Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds. | - Work is often performed conducting home visits, presentations, and part in an office environment. | - Reliable transportation with proper insurance and Texas Driver’s License that meet the State of Texas requirements. | - Highly developed problem solving skills preferred. | - Demonstrated ability to build high performing teams preferred. | - Medicaid knowledge preferred | - Bilingual preferred