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Onsite Hiring Event! Customer Service Representatives Wednesday, August 17th 10:00 AM - 3:00PM No Reservation Needed! Every day, Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of Americans who need to maneuver through complex healthcare plans. During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action (via phone, webchat or email) is thoughtful, open, transparent, and done with integrity. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Lynn Haven, FL; targeted start date is discussed with recruiter. This is an onsite, regular FT position. Pay and Benefits:- Base rate $15.86/hr - $1,800+ in potential bonuses*- 401K with company match- Paid accrued Sick Leave and 11 paid holidays- Accrued PTO after 1 year of employment- Company paid, base employee Medical Coverage- Employee Assistance Program (EAP)- Employee Wellness and Discount Programs- Flexible scheduling options that meet lifestyle and family goals- A supportive environment with peers who share your passion for improving people’s lives- Career development and promotional opportunities- No cold calling, sales, or collection calls! *Eligibility requirements apply, ask your recruiter for more details
Maximus is currently looking for an OPM Seasonal/Limited Services Work at Home Customer Service Representative(s) at the Lawrence, KS location. This position assists callers by delivering general OPM healthcare enrollment information to the callers. OMP Seasonal/Limited Service CSRs will provide knowledgeable responses to telephone inquiries in a courteous and professional manner and follow established policies and operating procedures. This is a great opportunity for individuals that want to work on a rewarding project. This is a remote-(work at home) position; however, you must Must reside within a 75 mile radius and be able to report onsite to the Maximus Lawrence KS location as needed during the duration of the project. Equipment will be provided but must meet the remote position requirement provided below Remote Position Requirements:- Private and Secure workspace from home- Access to LAN (wired connection/ethernet) at home (Not WIFI)- Internet provider that offers enough speed for multiple users without latency or lag (i.e. housemate also WFH, kids playing video games or streaming shows, etc. Must have dowload speed of 25 MGB or higher
Every day, Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of Americans who need to maneuver through complex healthcare plans. During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action (via phone, webchat or email) is thoughtful, open, transparent, and done with integrity. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.Please note this job posting is for upcoming classes in Chester, VA; targeted start date is discussed with recruiter. This is an onsite, regular PT position. Pay and Benefits:- Base rate $17.11/hr - $1,800+ in potential bonuses* - 401K with company match- Paid accrued Sick Leave and 11 paid holidays- Accrued PTO after 1 year of employment- Company paid, base employee Medical Coverage- Employee Assistance Program (EAP)- Employee Wellness and Discount Programs- Flexible scheduling options that meet lifestyle and family goals- A supportive environment with peers who share your passion for improving people’s lives- Career development and promotional opportunities- No cold calling, sales, or collection calls! *Eligibility requirements apply, ask your recruiter for more details
Every day, Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of Americans who need to maneuver through complex healthcare plans. During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action (via phone, webchat or email) is thoughtful, open, transparent, and done with integrity. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Chester, VA; targeted start date is discussed with recruiter. This is an onsite, regular FT position. Pay and Benefits:- Base rate $17.11/hr - $1,800+ in potential bonuses* - 401K with company match- Paid accrued Sick Leave and 11 paid holidays- Accrued PTO after 1 year of employment- Company paid, base employee Medical Coverage- Employee Assistance Program (EAP)- Employee Wellness and Discount Programs- Flexible scheduling options that meet lifestyle and family goals- A supportive environment with peers who share your passion for improving people’s lives- Career development and promotional opportunities- No cold calling, sales, or collection calls! *Eligibility requirements apply, ask your recruiter for more details
Every day, Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of Americans who need to maneuver through complex healthcare plans. During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action (via phone, webchat or email) is thoughtful, open, transparent, and done with integrity. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Hattiesburg, MS; targeted start date is discussed with recruiter. This is an onsite, regular PT position. Pay and Benefits:- Base rate $15.00/hr - $1,800+ in potential bonuses* - 401K with company match- Paid accrued Sick Leave and 11 paid holidays- Accrued PTO after 1 year of employment- Company paid, base employee Medical Coverage- Employee Assistance Program (EAP)- Employee Wellness and Discount Programs- Flexible scheduling options that meet lifestyle and family goals- A supportive environment with peers who share your passion for improving people’s lives- Career development and promotional opportunities- No cold calling, sales, or collection calls! *Eligibility requirements apply, ask your recruiter for more details
Every day, Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of Americans who need to maneuver through complex healthcare plans. During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action (via phone, webchat or email) is thoughtful, open, transparent, and done with integrity. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Lawrence, KS; targeted start date is discussed with recruiter. This is an onsite, regular FT position. Pay and Benefits:- Base rate $17.00/hr - $1,800+ in potential bonuses* - 401K with company match- Paid accrued Sick Leave and 11 paid holidays- Accrued PTO after 1 year of employment- Company paid, base employee Medical Coverage- Employee Assistance Program (EAP)- Employee Wellness and Discount Programs- Flexible scheduling options that meet lifestyle and family goals- A supportive environment with peers who share your passion for improving people’s lives- Career development and promotional opportunities- No cold calling, sales, or collection calls! *Eligibility requirements apply, ask your recruiter for more details
Every day, Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of Americans who need to maneuver through complex healthcare plans. During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action (via phone, webchat or email) is thoughtful, open, transparent, and done with integrity. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Lawrence, KS; targeted start date is discussed with recruiter. This is an onsite, regular PT position. Pay and Benefits:- Base rate $17.00/hr - $1,800+ in potential bonuses* - 401K with company match- Paid accrued Sick Leave and 11 paid holidays- Accrued PTO after 1 year of employment- Company paid, base employee Medical Coverage- Employee Assistance Program (EAP)- Employee Wellness and Discount Programs- Flexible scheduling options that meet lifestyle and family goals- A supportive environment with peers who share your passion for improving people’s lives- Career development and promotional opportunities- No cold calling, sales, or collection calls! *Eligibility requirements apply, ask your recruiter for more details
Every day, Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of Americans who need to maneuver through complex healthcare plans. During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action (via phone, webchat or email) is thoughtful, open, transparent, and done with integrity. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Lawrence, KS; targeted start date is discussed with recruiter. This is an onsite, regular FT 3rd shift - overnight position. Pay and Benefits:- Base rate $17.00/hr- 10% overnight shift differential when working between the hours of 7:00pm-5:00am- $1,800+ in potential bonuses* - 401K with company match- Paid accrued Sick Leave and 11 paid holidays- Accrued PTO after 1 year of employment- Company paid, base employee Medical Coverage- Employee Assistance Program (EAP)- Employee Wellness and Discount Programs- Flexible scheduling options that meet lifestyle and family goals- A supportive environment with peers who share your passion for improving people’s lives- Career development and promotional opportunities- No cold calling, sales, or collection calls! *Eligibility requirements apply, ask your recruiter for more details
Every day, Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of Americans who need to maneuver through complex healthcare plans. During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action (via phone, webchat or email) is thoughtful, open, transparent, and done with integrity. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Phoenix, AZ; targeted start date is discussed with recruiter. This is an onsite, regular FT 3rd shift - overnight position. Pay and Benefits:- Base rate $17.98/hr- 10% overnight shift differential when working between the hours of 7:00pm-5:00am- $1,800+ in potential bonuses* - 401K with company match- Paid accrued Sick Leave and 11 paid holidays- Accrued PTO after 1 year of employment- Company paid, base employee Medical Coverage- Employee Assistance Program (EAP)- Employee Wellness and Discount Programs- Flexible scheduling options that meet lifestyle and family goals- A supportive environment with peers who share your passion for improving people’s lives- Career development and promotional opportunities- No cold calling, sales, or collection calls! *Eligibility requirements apply, ask your recruiter for more details
Every day, Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of Americans who need to maneuver through complex healthcare plans. During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action (via phone, webchat or email) is thoughtful, open, transparent, and done with integrity. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Phoenix, AZ; targeted start date is discussed with recruiter. This is an onsite, regular FT position. Pay and Benefits:- Base rate $17.98/hr - $1,800+ in potential bonuses* - 401K with company match- Paid accrued Sick Leave and 11 paid holidays- Accrued PTO after 1 year of employment- Company paid, base employee Medical Coverage- Employee Assistance Program (EAP)- Employee Wellness and Discount Programs- Flexible scheduling options that meet lifestyle and family goals- A supportive environment with peers who share your passion for improving people’s lives- Career development and promotional opportunities- No cold calling, sales, or collection calls! *Eligibility requirements apply, ask your recruiter for more details
Every day, Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of Americans who need to maneuver through complex healthcare plans. During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action (via phone, webchat or email) is thoughtful, open, transparent, and done with integrity. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Phoenix, AZ; targeted start date is discussed with recruiter. This is an onsite, regular PT position. Pay and Benefits:- Base rate $17.98/hr - $1,800+ in potential bonuses* - 401K with company match- Paid accrued Sick Leave and 11 paid holidays- Accrued PTO after 1 year of employment- Company paid, base employee Medical Coverage- Employee Assistance Program (EAP)- Employee Wellness and Discount Programs- Flexible scheduling options that meet lifestyle and family goals- A supportive environment with peers who share your passion for improving people’s lives- Career development and promotional opportunities- No cold calling, sales, or collection calls! *Eligibility requirements apply, ask your recruiter for more details
Every day, Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of Americans who need to maneuver through complex healthcare plans. During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action (via phone, webchat or email) is thoughtful, open, transparent, and done with integrity. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Bogalusa, LA; targeted start date is discussed with recruiter. This is an onsite, regular PT position. Pay and Benefits:- Base rate $16.38/hr - $1,800+ in potential bonuses*- 401K with company match- Paid accrued Sick Leave and 11 paid holidays- Accrued PTO after 1 year of employment- Company paid, base employee Medical Coverage- Employee Assistance Program (EAP)- Employee Wellness and Discount Programs- Flexible scheduling options that meet lifestyle and family goals- A supportive environment with peers who share your passion for improving people’s lives- Career development and promotional opportunities- No cold calling, sales, or collection calls! *Eligibility requirements apply, ask your recruiter for more details
Every day, Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of Americans who need to maneuver through complex healthcare plans. During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action (via phone, webchat or email) is thoughtful, open, transparent, and done with integrity. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Bogalusa, LA; targeted start date is discussed with recruiter. This is an onsite, regular FT position. Pay and Benefits:- Base rate $16.38/hr - $1,800+ in potential bonuses*- 401K with company match- Paid accrued Sick Leave and 11 paid holidays- Accrued PTO after 1 year of employment- Company paid, base employee Medical Coverage- Employee Assistance Program (EAP)- Employee Wellness and Discount Programs- Flexible scheduling options that meet lifestyle and family goals- A supportive environment with peers who share your passion for improving people’s lives- Career development and promotional opportunities- No cold calling, sales, or collection calls! *Eligibility requirements apply, ask your recruiter for more details
Every day, Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of Americans who need to maneuver through complex healthcare plans. During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action (via phone, webchat or email) is thoughtful, open, transparent, and done with integrity. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in London, KY; targeted start date is discussed with recruiter. This is an onsite, regular FT position. Pay and Benefits:- Base rate $15.00/hr - $1,800+ in potential bonuses* - 401K with company match- Paid accrued Sick Leave and 11 paid holidays- Accrued PTO after 1 year of employment- Company paid, base employee Medical Coverage- Employee Assistance Program (EAP)- Employee Wellness and Discount Programs- Flexible scheduling options that meet lifestyle and family goals- A supportive environment with peers who share your passion for improving people’s lives- Career development and promotional opportunities- No cold calling, sales, or collection calls! *Eligibility requirements apply, ask your recruiter for more details
The Human Resource Sr. Manager leads and directs the routine functions of the Human Resources (HR) Department including administering performance and compensation programs (Focal Point and the quarterly incentive), supporting benefit and wellness initiatives, enforcing company policies and practices, and spear-heading HR initiatives to support business operations. The HR Sr. Manager works with programs to promote Corporate Learning and Development opportunities or create programs and training where needed. The HR Sr. Manager oversees all HR-aspects of the onboarding and offboarding processes.JOB RESPONSIBILITIES- Participates in recruiting, interviewing, hiring, and training new staff for the Department;- Oversees the team’s daily workflow, provides support and guidance where needed and addresses escalated issues;- Provides constructive and timely performance evaluations of assigned staff;- Provides support and guidance to team members, management, and other staff when complex, specialized, and sensitive questions and issues arise; - Oversees HR functional areas such as onboarding and offboarding of program staff, initiating/triaging reasonable accommodation and leave requests, conducting investigations, supporting Corporate HR initiatives (e.g., annual open enrollment, policy changes, etc.); - Creates learning and development programs and initiatives that provide internal development opportunities for employees;- Partners with the HR Director and program leaders to understand and execute the programs’ human resource and talent strategy, particularly as it relates to current and future talent needs, retention, and succession planning;- Collaborates with the HR Director and HR Sr. Recruiting Manager to ensure department resources are appropriately aligned to business needs;- Responsible for Department record-keeping and responding to audit requests- Completes regular and ad-hoc reports - Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law and communicates changes to the team;- Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance;- Meets all standards established for this position as outlined in the corresponding annual performance criteria and bonus template for this position;- Performs other duties as may be assigned by Management EDUCATION- Required: Bachelor's degree from an accredited college or university required, equivalent experience considered in lieu of degree- Preferred: Bachelor's Degree or higher, college degree in the field of Human Resources EXPERIENCE- Required: Minimum seven (7) years of experience in human resources field; 3 years management experience with demonstrated track record managing human resources staff; demonstrated track record of recruitment and benefits administration experience- Preferred: Experience managing Human Resources staff supporting clinical or call center business operations; experience managing an HR team that supports large organizations / high headcounts; experience with Workday, iCIMs and Smartsheet SKILLS- Self-starter with a sense of urgency and the ability to work in fast-paced, complex, and deadline-driven environment- Ability to complete assignments with attention to detail and a high degree of accuracy- Strong interpersonal skills including tact, diplomacy and flexibility to work effectively with all members of the organization- Ability to work as a team member, as well as independently- Demonstrated ability to communicate information clearly and accurately both verbally and in writing- Strong negotiation and conflict resolution skills- Demonstrated ability to write clear and concise communications including memoranda, reports and other written documents- Extensive knowledge of human resources best practices- Ability to navigate multiple databases, collaborative worksites and communication portals on a daily basis to meet business objectives- Thorough knowledge of employment-related laws and regulations- Ability to establish priorities and manage multiple activities to meet business objectives- Capable of explaining complex issues and policies to all levels of staff in a clear and concise manner- Training development and delivery skills preferredWork Schedule: Full-time; Monday-Friday, Eastern Standard TimeWork Location: Hybrid; able to occasionally be onsite at offices in Lower ManhattanTravel: MinimalTechnology Requirements: Must have own smartphone and high-speed internet. Incumbent will be provided company-issued laptop #NYIAIPP #HumanResourcesDirector #HumanResourcesManager #HumanResourcesGeneralist #HRManager #HRDirector #ChiefHumanResourcecsOfficer #SrVPofHR #SeniorVicePresidentHumanResources #ChiefPeopleOfficer #DirectorofPeopleServices #DirectorPeopleSolutions
Maximus is currently looking for a RemoteSr Engnr - Info Sec. This position would be part of the POA&M and Vulnerability management support under the Department of Education portfolio.
Maximus is currently looking for a Remote Sec Risk Analyst - Analyst - Info Sec . This position will assist in the POA&M tracking, evidence capture and security document refresh under the Department of Education portfolio.