MAXIMUS

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Job Locations US-NY-New York
Requisition ID 2023-85981
Every day, Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of New Yorkers who need to maneuver through complex healthcare plans. During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action is thoughtful, open, transparent, and done with integrity. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in New York City. This position requires 5 days of onsite training. After successful completion of training, there is the opportunity to work remotely. Training is a total of 6 weeks. Pay and Benefits:- Base rate $21.25/hr - $1,500 Retention Bonus (New Hires only, eligible after 120 days of successful employment)- Quarterly Bonus opportunity up to 5% of your quarterly earnings- $500+ in referral incentives- 401K with company match- Paid accrued time off and 10 paid holidays- Medical, Dental and Vision benefits- Employee Assistance Program (EAP)- Employee Wellness and Discount Programs- A variety of weekday and weekend shifts that meet lifestyle and family goals- A supportive environment with peers who share your passion for improving people’s lives- Career development and promotional opportunities- No cold calling, sales, or collection calls
Job Locations US-NY-New York
Requisition ID 2023-85975
Every day, Bilingual Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of New Yorkers who need to maneuver through complex healthcare plans. During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action is thoughtful, open, transparent, and done with integrity. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in New York City. This position is fully remote in New York City.   Pay and Benefits:- Bilingual base rate $22.75/hr- $1,500 Retention Bonus (New Hires only, eligible after 120 days of successful employment)- Quarterly Bonus opportunity up to 5% of your quarterly earnings- $500+ in referral incentives- 401K with company match- Medical, Dental and Vision benefits- Paid accrued time off and 10 paid holidays- Employee Assistance Program (EAP)- Employee Wellness and Discount Programs- A variety of weekday and weekend shifts that meet lifestyle and family goals- A supportive environment with peers who share your passion for improving people’s lives- Career development and promotional opportunities- No cold calling, sales, or collection calls
Job Locations US-NY-New York
Requisition ID 2023-86722
Maximus is seeking a Senior Business Analyst to support New York based projects catered to enrollment broker and assessment projects.  This is a hybrid position where there will be onsite/in person engagements on an as needed basis. We are seeking a candidate experienced with Microsoft Dynamics 365, large scale implementations, SQL and experience facilitating Joint Application Development (JAD) sessions.
The Sr. Business Analyst is responsible for ensuring that all business requirements and business processes are adequately documented and implemented as expected. The Sr. Business Analyst will support the BA team in completing all tasks and responsibilities and will communicate any delays, issues and/or risks to Management, as appropriate.
Job Locations US-NY-New York
Requisition ID 2023-86723
Maximus is seeking a Business Analyst to support New York based projects catered to enrollment broker and assessment projects. This is a hybrid position where there will be onsite/in person requirements on an as needed basis. We are seeking a candidate with health care industry background with implementation experience/involvement.
The incumbent in this position supports business operations in state/federal policy analysis, requirements, impact and change analysis, business process modeling and redesign, knowledge management software systems and business intelligence. The incumbent also actively participates in overall strategic planning by linking project-specific activities with broader needs across the division and will interact routinely with all levels of operation and group management, infrastructure POCs, staff and customers.
Job Locations US-NY-New York
Requisition ID 2023-85972
Every day, Bilingual Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of New Yorkers who need to maneuver through complex healthcare plans. During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action is thoughtful, open, transparent, and done with integrity. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming start dates in New York City. This position requires 5 days of onsite training after successful completion of the first week of training, there is the opportunity to work remotely.  Training is a total of 6 weeks.  Pay and Benefits:- Bilingual base rate $21.75/hr- $1,500 Retention Bonus (New Hires only, eligible after 120 days of successful employment)- Quarterly Bonus opportunity up to 5% of your quarterly earnings- $500+ in referral incentives- 401K with company match- Medical, Dental and Vision benefits- Paid accrued time off and 10 paid holidays- Employee Assistance Program (EAP)- Employee Wellness and Discount Programs- A variety of weekday and weekend shifts that meet lifestyle and family goals- A supportive environment with peers who share your passion for improving people’s lives- Career development and promotional opportunities- No cold calling, sales, or collection calls
Job Locations US-NY-New York
Requisition ID 2023-85976
Every day, Bilingual Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of New Yorkers who need to maneuver through complex healthcare plans. During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action is thoughtful, open, transparent, and done with integrity. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in New York City. This position is remote in New York City.  Pay and Benefits:- Bilingual base rate $22.75/hr- Trilingual base rate $23.75- $1,500 Retention Bonus (New Hires only, eligible after 120 days of successful employment)- Quarterly Bonus opportunity up to 5% of your quarterly earnings- $500+ in referral incentives- 401K with company match- Medical, Dental and Vision benefits- Paid accrued time off and 10 paid holidays- Employee Assistance Program (EAP)- Employee Wellness and Discount Programs- A variety of weekday and weekend shifts that meet lifestyle and family goals- A supportive environment with peers who share your passion for improving people’s lives- Career development and promotional opportunities- No cold calling, sales, or collection calls
Job Locations US-NY-New York
Requisition ID 2023-84456

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