MAXIMUS

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Job Locations US-FL-Lynn Haven | US-AL-Dothan | US-FL-Chipley | US-FL-Crestview | US-FL-Marianna
Requisition ID 2020-58517
Bilingual Customer Service Representatives (CSR) at Maximus make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service reps care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Lynn Haven, FL; targeted start date is discussed with your recruiter.  Pay and Benefits:- Bilingual base rate = $12.86/hr + an additional $4.54/hr for health and wellness benefits - $1,650+ in potential bonuses for excellent work and referrals- A variety of shifts that meet lifestyle and family goals- Fun, professional atmosphere- Leadership support to ensure success in a meaningful career- Many opportunities for promotion and career advancement into global company
Job Locations US-FL-Lynn Haven | US-AL-Dothan | US-FL-Chipley | US-FL-Crestview | US-FL-Marianna
Requisition ID 2020-58515
Customer Service Reps (CSR) at Maximus make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Lynn Haven, FL; targeted start date is discussed with your recruiter.  Pay and Benefits:- Base rate = $11.69/hr + an additional $4.54/hr for health and wellness benefits - Bilingual base rate = $12.86/ hr - $1,650+ in potential bonuses for excellent work and referrals- A variety of shifts that meet lifestyle and family goals- Fun, professional atmosphere- Leadership support to ensure success in a meaningful career- Many opportunities for promotion and career advancement into global company
Job Locations US-FL-Lynn Haven | US-AL-Dothan | US-FL-Chipley | US-FL-Crestview | US-FL-Marianna
Requisition ID 2020-58516
Customer Service Reps (CSR) at Maximus make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.   Please note this job posting is for upcoming classes in Lynn Haven, FL; targeted start date is discussed with your recruiter. Training will be Full-Time, once training is complete the work schedules are Part-Time. Pay and Benefits:- Base rate = $11.69/hr + an additional $4.54/hr for health and wellness benefits - Bilingual base rate = $12.86/ hr - $1,650+ in potential bonuses for excellent work and referrals- A variety of shifts that meet lifestyle and family goals- Fun, professional atmosphere- Leadership support to ensure success in a meaningful career- Many opportunities for promotion and career advancement into global company
Job Locations US-KS-Lawrence | US-KS-Topeka | US-KS-Eudora | US-KS-Olathe | US-KS-Baldwin City
Requisition ID 2020-58511
Bilingual Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.  Please note this job posting is for upcoming classes in Lawrence, KS; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need. Pay and Benefits:- Bilingual base rate = $14.25/hr + an additional $4.54/hr for health and wellness benefits - $1,650+ in potential bonuses for excellent work and referrals- A variety of shifts that meet lifestyle and family goals- Fun, professional atmosphere- Leadership support to ensure success in a meaningful career- Many opportunities for promotion and career advancement into global company
Job Locations US-KS-Lawrence | US-KS-Topeka | US-KS-Eudora | US-KS-Olathe | US-KS-Baldwin City
Requisition ID 2020-58512
Bilingual Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.  Please note this job posting is for upcoming classes in Lawrence, KS; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need.  Pay and Benefits:- Bilingual base rate = $14.25/hr + an additional $4.54/hr for health and wellness benefits - $1,650+ in potential bonuses for excellent work and referrals- A variety of shifts that meet lifestyle and family goals- Fun, professional atmosphere- Leadership support to ensure success in a meaningful career- Many opportunities for promotion and career advancement into global company
Job Locations US-KS-Lawrence | US-KS-Topeka | US-KS-Eudora | US-KS-Olathe | US-KS-Baldwin City
Requisition ID 2020-58509
Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.  Please note this job posting is for upcoming classes in Lawrence, KS; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need. Pay and Benefits:- Base rate = $12.95/hr + an additional $4.54/hr for health and wellness benefits - Bilingual base rate = $14.25/ hr - $1,650+ in potential bonuses for excellent work and referrals- A variety of shifts that meet lifestyle and family goals- Fun, professional atmosphere- Leadership support to ensure success in a meaningful career- Many opportunities for promotion and career advancement into global company
Job Locations US-KS-Lawrence | US-KS-Topeka | US-KS-Eudora | US-KS-Olathe | US-KS-Baldwin City
Requisition ID 2020-58510
Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.  Please note this job posting is for upcoming classes in Lawrence, KS; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need. Pay and Benefits:- Base rate = $12.95/hr + an additional $4.54/hr for health and wellness benefits - Bilingual base rate = $14.25/ hr - $1,650+ in potential bonuses for excellent work and referrals- A variety of shifts that meet lifestyle and family goals- Fun, professional atmosphere- Leadership support to ensure success in a meaningful career- Many opportunities for promotion and career advancement into global company
Job Locations US-KY-Winchester | US-KY-Mt Sterling | US-KY-Lexington | US-KY-Richmond
Requisition ID 2020-58513
Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.  Please note this job posting is for upcoming classes in Winchester, KY; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need. Pay and Benefits:- Base rate = $11.98/hr + an additional $4.54/hr for health and wellness benefits - Bilingual base rate = $13.18/ hr - $1,650+ in potential bonuses for excellent work and referrals- A variety of shifts that meet lifestyle and family goals- Fun, professional atmosphere- Leadership support to ensure success in a meaningful career- Many opportunities for promotion and career advancement into global company
Job Locations US-KY-Winchester | US-KY-Mt Sterling | US-KY-Lexington | US-KY-Richmond
Requisition ID 2020-58514
Bilingual Customer Service Representatives (CSR) at Maximus make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Winchester, KY; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need. Pay and Benefits:- Bilingual base rate = $13.18/hr + an additional $4.54/hr for health and wellness benefits - $1,650+ in potential bonuses for excellent work and referrals- A variety of shifts that meet lifestyle and family goals- Fun, professional atmosphere- Leadership support to ensure success in a meaningful career- Many opportunities for promotion and career advancement into global company
Job Locations US-KY-London | US-KY-Corbin | US-KY-Manchester | US-KY-Williamsburg | US-KY-Somerset
Requisition ID 2020-58476
Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.  Please note this job posting is for upcoming classes in London, KY; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need.  Pay and Benefits:- Base rate = $10.80/hr + an additional $4.54/hr for health and wellness benefits - Bilingual base rate = $11.88/ hr - $1,650+ in potential bonuses for excellent work and referrals- A variety of shifts that meet lifestyle and family goals- Fun, professional atmosphere- Leadership support to ensure success in a meaningful career- Many opportunities for promotion and career advancement into global company
Job Locations US-KY-London | US-KY-Corbin | US-KY-Manchester | US-KY-Williamsburg | US-KY-Somerset
Requisition ID 2020-58477
Bilingual Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.  Please note this job posting is for upcoming classes in London, KY; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need.  Pay and Benefits:- Bilingual base rate = $11.88/hr + an additional $4.54/hr for health and wellness benefits - $1,650+ in potential bonuses for excellent work and referrals- A variety of shifts that meet lifestyle and family goals- Fun, professional atmosphere- Leadership support to ensure success in a meaningful career- Many opportunities for promotion and career advancement into global company
Job Locations US-LA-Bogalusa
Requisition ID 2020-54491
Update: Increased earning potential for onsite bilingual employees up to $16.73/hour*! Bilingual Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.  Please note this job posting is for upcoming classes in Bogalusa, LA; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need.  Pay and Benefits:- Bilingual earning potential up to $16.73/hour* through our ramp season- +$4.54/hour for health and wellness benefits- $360+ in potential bonuses for excellent work and referrals- A variety of shifts that meet lifestyle and family goals- Fun, professional atmosphere- Leadership support to ensure success in a meaningful career- Many opportunities for promotion and career advancement into global company *Rate cited includes $13.73/hr base pay + new $3/hr hourly onsite bonus. Terms and conditions apply.  
Job Locations US-LA-Bogalusa
Requisition ID 2020-54378
Update: Increased earning potential for onsite employees up to $15.48/hour*! Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.  Please note this job posting is for upcoming classes in Bogalusa, LA; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need.  Pay and Benefits:- Earning potential up to $15.48/hour* through our ramp season- +$4.54/hour for health and wellness benefits- Bilingual earning potential up to $16.73/hour*- $360+ in potential bonuses for excellent work and referrals- A variety of shifts that meet lifestyle and family goals- Fun, professional atmosphere- Leadership support to ensure success in a meaningful career- Many opportunities for promotion and career advancement into global company *Rate cited includes $12.48/hr base pay + new $3/hr hourly onsite bonus. Terms and conditions apply.  
Job Locations US-TN-Knoxville
Requisition ID 2020-56301
-Provide case management services to an assigned case load of child support cases and apply knowledge of policies, procedures, and state and federal regulations to progress cases through the administrative and legal system. | -Establish and enforce child support orders. | -Conduct research to locate non-custodial parents. | -Research and review records to gather information vital to cases. | -Educate customers on the process and their options, and respond to customer inquiries. | -Verify existing data on an automated child support system.
Job Locations US-TN-Knoxville
Requisition ID 2020-58139
-Respond to customer inquiries received by telephone, Interactive Voice Response (IVR), or web based portal regarding information on programs and services. | -Record customer interactions and transactions, by documenting details of inquiries, complaints, comments, and actions taken. | -Follow standard operating procedures to ensure consistency and accuracy. | -Address customers inquiries and resolve problems to ensure that appropriate changes are made. | -Refer unresolved customer grievances to designated departments for further investigation. | -Communicate with supervisor regarding any potential needs or concerns. | -Perform data entry accurately.
Job Locations US-MD-Lanham
Requisition ID 2020-58469
We are seeking a Sr. Assembler Language Computer (ALC) Programmer to provide expertise to our Internal Revenue Service (IRS) Business Master File (BMF) project. The Sr. ALC Programmer will provide program analysis, design and development support, maintain source code and modify and/or upgrade code, and conduct testing and debugging, as necessary. | | Currently all staff are 100% remote due to COVID. Under normal work circumstances, the position will require attending meetings or performing other activities at the IRS facility in New Carrollton MD as required. | | *This position is contingent on contract funding. | | •Create, update, test, and maintain IBM ALC programs | •Conduct trial runs of programs and software applications to be sure that they will produce the desired information and that the instructions are correct | •Write, update, and maintain computer programs or software packages to handle specific jobs such as tracking inventory, storing or retrieving data, or controlling other equipment | •Write, analyze, review, and rewrite programs, using workflow chart and diagram and applying knowledge of computer capabilities, subject matter, and symbolic logic | •Perform or direct revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements | •Consult with managerial, engineering, and technical personnel to clarify program intent, identify problems, and suggest changes | •Perform systems analysis and programming tasks to maintain and control the use of computer systems software as a systems programmer | •Compile and write documentation of program development and subsequent revisions, adding comments to software application code so others can understand the program | •Prepare and maintain detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language | •Work with CSA’s (Computer Systems Analysts) to define and resolve problems in running computer programs | | QUALIFICATIONS | | •Bachelor's Degree from an accredited college or university required. An additional four (4) years of related experience may substitute for degree | •At least eight (8) years of related experience required | •Experience with IBM ALC programming language in a Z/OS environment | •Experience with IBM Job Control Language (JCL) | •Demonstrated expertise with IRS Business Master Files (BMF) | •Good verbal and written communication skills | •Demonstrated success in client support | •Ability to interface with all levels of management | •Ability to perform complex tasks with minimal supervision and guidance | •Excellent time management, scheduling and organizational skills | •Ability to work well independently or in a team setting | •Preferred qualifications and experience include: experience with TSO, File Manager, ISPF, Endevor, and IBM utilities including De-Bug | | Additional Requirements as per contract/client: | •Candidates must meet requirements to obtain and maintain an IRS Minimum Background Investigation (MBI) clearance (active IRS Moderate Risk MBI is a plus) | •Candidates must be a US Citizen or a Legal Permanent Resident (Green Card status) for 3 years, and be Federal Tax compliant
Job Locations US-MD-Lanham
Requisition ID 2020-58468
We are seeking a Project Financial/Control Specialist to support our Internal Revenue Service (IRS) client in New Carrollton MD. | | The Project Financial/Control Specialist will support multiple IRS contracts in complying with all processes and procedures to monitor and track the financial health of the projects. The Project Control Specialist will also provide project support activities as needed to meet customer and project requirements. | | The selected candidate can work primarily remotely in the DC metro area, and must be able to work periodically at the IRS facility in New Carrollton, MD and the Maximus Federal office in Falls Church, VA (once re-opened). | | •Work with the Company financial applications and processes. | •Assemble data for trending and forecasting. | •Work with the Project Manager (PM) to track and forecast financial performance on project including primary and subcontract commitment and expenditures to ensure conformance to budgetary limits. | •Support the PM in day-to-day business operations functions. This includes Project Control activities (CPFF, T&M and FFP projects), Subcontractor management, Accounting labor/ODC adjustments, client and vendor invoice reconciliation to job cost data, and project plan management. Develop and track project spend plans, budget execution status reports, and perform variance analyses. | •Responsible for profit center financial management including: financial forecasts (revenue, labor, ODC and direct material estimates) for fiscal month, quarter & year; monthly analysis of revenue and profit; and calculation of gross and net contribution and other financial measures and ratios. | •Assist in the development of Basis of Estimates for price proposals. | •Support the PM with on-boarding activities for new staff to include: collecting, processing and tracking IRS specific forms for laptop and badge, security training, etc. | •Support the Project Manager and team with the preparation of presentations (such as PMRs), status reports, meeting minutes, project metrics, monthly and quarterly client deliverables, ad hoc customer reports, and various project documentation as needed. | | QUALIFICATIONS | •Bachelor's Degree from an accredited college or university required, an additional four (4) years of related work experience can substitute for a degree | •At least two (2) years of related experience | •Experience with an automated job cost accounting system | •Experience tracking financials for CPFF, T&M and FFP Federal contracts | •Experience with financial forecasts and revenue/profit analysis, budget development and general contract administration | •Experience with MS Office Suite to include Excel (proficient level), PowerPoint (proficient level), Word (proficient level) | •The ability to work on multiple initiatives simultaneously | •The ability to work independently to complete tasks on time and within budget | •The ability to work with a geographically disperse team | •Excellent listening skills | •The ability to work effectively and professionally with diverse groups at all levels of organizations. | •Excellent attention to detail capability | •Excellent verbal and written communication skills | •Strong communication skills and able to work across organizations | •Ability to perform complex tasks with minimal supervision and guidance | •Excellent time management, scheduling, and organizational skills | | Preferred Qualifications: | •IRS project experience | •Costpoint Cognos Reports | | Additional Requirements, as per Contract/Client: | •Candidates must meet requirements to obtain and maintain an IRS Minimum Background Investigation (MBI) clearance (active IRS Moderate Risk MBI clearance is a plus). | •Candidates must be a US Citizen or a Legal Permanent Resident (Green Card status) for at least three (3) years, and be Federal Tax compliant
Job Locations US-AZ-Phoenix
Requisition ID 2020-57283
Job Locations US-NJ-Lawrenceville
Requisition ID 2020-58464
Job Locations US-NJ-Princeton
Requisition ID 2020-58442
Our Associate Digital Analyst’s experience includes exposure to a broad range of Digital functions within MAXIMUS including working as a part of one or more of our Digital Delivery, Products, Technology, Operations, Consumer Experience, and Customer Success teams by assisting with analyzing, leading delivery, testing, developing and more. You will be exposed to technologies and concepts including but not limited to responsive web applications, native mobile apps, RPA, machine learning, artificial intelligence, webchat, SMS, gamification, and more. Through local office corporate citizenship, inclusion & diversity and networking opportunities, you will have an opportunity to build a sense of community and camaraderie. We’re committed to providing you varied experiences that will help you expand your skill set and broaden your exposure to all that MAXMIUS Digital has to offer, and then work with you to set a direction for your career that best aligns with your passion and MAXIMUS business needs. | | As an Associate Digital Analyst, you’ll be helping address the biggest challenges in today’s digital age. Your journey starts by building a diverse set of core skills, such as business analysis, process improvement and technical expertise with an emphasis on technology and innovation. There will never be a typical role for an Associate Digital Analyst and that is why people love it here! | | In this role, you will play a pivotal role in helping our customers shape their organization from a people, process and technology perspective. From offering strategic insights to utilizing personalized methodologies for implementation, our Associate Digital Analyst will help drive successful delivery of new solutions to our customers every day.

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