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Job Locations US-NJ-Lawrenceville
Requisition ID 2021-67120
This role is contingent upon award. The selected candidate will be a key resource in the successful implementation and execution of a large government contract - New Jersey Health Benefit Coordinator (HBC). New Jersey HBC Project will assist the state with eligibility determination, enrollment of eligible members into managed care organizations, conduct call center operations and conduct outreach/educational efforts.
Job Locations US-CA-Santa Ana | US-CA-Laguna Hills
Requisition ID 2021-68055
This Case Manager helps individuals and families in the OC Calworks program and helps to identify/overcome their employment barriers. 
- Develop working relationships with customers and monitor engagement and progress | - Work with customers on a regular basis to meet and achieve program goals and/or maintain program services and eligibility | - Exhibit considerable programmatic knowledge and assist customers in multiple phases of the application process, ranging from enrollment through the awarding of benefits and services | - Assist customers to acquire services that facilitate program goals (e.g., educational and/or vocational training, medical, child care, transportation, substance abuse/mental health, child support establishment, legal, and other related needs) | - Follow up with customers to ensure that their needs are met and questions and concerns are resolved | - Interact with other team members to provide expertise and assistance in resolving participant issues | - Maintain accurate and timely case notes on all customer contacts and document activities | - Share information about outreach and engagement efforts with project staff | - Inform project staff of any barriers that they identify and that are preventing the customer from engaging with the Provider | - Perform other duties as may be assigned by leadership | | **Educational/Experience Requirement: Bachelor's Degree is required. In lieu of degree, four (4) years of experience in employment services or human services required. | | ***Bilingual Capabilities in Arabic, Farsi, Spanish, or Vietnamese preferred.
Job Locations US-NC-Morrisville
Requisition ID 2021-67808
*In lieu of a bachelors degree, 2+ years’ experience leading required | *At least 1 year working with state or federally recognized tribal entities
Job Locations US-TX-San Antonio
Requisition ID 2021-67957
Position provides effective customer services via telephone and in person to clients and community members regarding the selection, enrollment, and eligibility requirements for various Texas Health and Social Services Programs by utilizing excellent, in-depth knowledge of enrollment requirements program information and polices. Identifies, develops, and builds relationships with community, state and faith based organizations to enhance presence in the community. | | • Conducts outreach including phone calls, home visits and community presentations in the field in accordance with project policy and procedures (70% of the time). Solely responsible for a specific geographic area and related tasks for that area. Travels independently using proper safety precautions. | • Conducts one-on-one and group outreach presentations to recipients and community members within a specific territory or initiative. Work environment varies and is mobile. | • Presents program education and enrollment options to recipients to encourage recipient action. Presents managed care options to recipients and assists them in using their health care and dental plans and community resources as needed. | • Identifies, develops, builds and maintains positive relationships with county staff, state agencies, and community/faith based groups to enhance presence in the community. | • Retrieves, researches, and analyzes data from multiple data bases to answer client concerns and Completes direct data entry into designated internal automated systems in accordance with EB Project policies and procedures. | • Identifies issues, problem solves and escalates unresolved issues and concerns to management immediately and regularly. | • Establishes and maintains knowledge of community and participates in community events, health fairs, and other activities as needed. | • Multi-tasks in several computer applications at once while holding conversation with client. Responsible for documenting activity in automated systems and reporting outcomes on a daily/ weekly basis. Responsible for ensuring confidentiality of client information. | • Uses customer services skills to adapt to situations and deal with clients face to face. | • Willingness to work a flexible schedule including weekends and evenings. | • Assists other Outreach Counselors and other team members with management and completion of daily duties to ensure compliance with contract standards and requirements. | • May be required to wear personal protective equipment (PPE) when having client in-person interaction for precautionary measures | • Provide customer service inbound support via telephone when needed to assist the EB Call Center department | • Performs other duties as may be assigned by management. | | | Requirements: | * Will be required to drive within counties/region assigned | • Bilingual Preferred | • High School diploma or equivalent | • One year of experiences dealing with the public or in a customer service role required | • Two years of human services experience preferred | • Proficient in Microsoft Office products. | • Knowledge of Excel preferred. | • Ability to work with customers in a caring and respectful manner and with due understanding of and consideration for their unique circumstances. | • Excellent organizational, written, and verbal communication skills. | • Ability to perform comfortably in a fast-paced, deadline-oriented work environment. | • Ability to work as a team member, as well as independently. | • Must be able to remain in a stationary position for an extended period of time. | • Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds. | • Work is often performed conducting home visits, presentations, and part in an office environment. | • Reliable transportation with proper insurance and Texas Driver’s License that meets the State of Texas requirements. | • Highly developed problem-solving skills preferred. | • Demonstrated ability to build high performing teams preferred. | • Medicaid knowledge preferred.
Job Locations US-TX-Houston
Requisition ID 2021-67881
Position provides effective customer services via telephone and in person to clients and community members regarding the selection, enrollment, and eligibility requirements for various Texas Health and Social Services Programs by utilizing excellent, in-depth knowledge of enrollment requirements program information and polices. Identifies, develops, and builds relationships with community, state and faith based organizations to enhance presence in the community. | | • Conducts outreach including phone calls, home visits and community presentations in the field in accordance with project policy and procedures (70% of the time). Solely responsible for a specific geographic area and related tasks for that area. Travels independently using proper safety precautions. | • Conducts one-on-one and group outreach presentations to recipients and community members within a specific territory or initiative. Work environment varies and is mobile. | • Presents program education and enrollment options to recipients to encourage recipient action. Presents managed care options to recipients and assists them in using their health care and dental plans and community resources as needed. | • Identifies, develops, builds and maintains positive relationships with county staff, state agencies, and community/faith based groups to enhance presence in the community. | • Retrieves, researches, and analyzes data from multiple data bases to answer client concerns and Completes direct data entry into designated internal automated systems in accordance with EB Project policies and procedures. | • Identifies issues, problem solves and escalates unresolved issues and concerns to management immediately and regularly. | • Establishes and maintains knowledge of community and participates in community events, health fairs, and other activities as needed. | • Multi-tasks in several computer applications at once while holding conversation with client. Responsible for documenting activity in automated systems and reporting outcomes on a daily/ weekly basis. Responsible for ensuring confidentiality of client information. | • Uses customer services skills to adapt to situations and deal with clients face to face. | • Willingness to work a flexible schedule including weekends and evenings. | • Assists other Outreach Counselors and other team members with management and completion of daily duties to ensure compliance with contract standards and requirements. | • May be required to wear personal protective equipment (PPE) when having client in-person interaction for precautionary measures | • Provide customer service inbound support via telephone when needed to assist the EB Call Center department | • Performs other duties as may be assigned by management. | | | Requirements: | * Will be required to drive within counties/region assigned | • Bilingual Preferred | • High School diploma or equivalent | • One year of experiences dealing with the public or in a customer service role required | • Two years of human services experience preferred | • Proficient in Microsoft Office products. | • Knowledge of Excel preferred. | • Ability to work with customers in a caring and respectful manner and with due understanding of and consideration for their unique circumstances. | • Excellent organizational, written, and verbal communication skills. | • Ability to perform comfortably in a fast-paced, deadline-oriented work environment. | • Ability to work as a team member, as well as independently. | • Must be able to remain in a stationary position for an extended period of time. | • Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds. | • Work is often performed conducting home visits, presentations, and part in an office environment. | • Reliable transportation with proper insurance and Texas Driver’s License that meets the State of Texas requirements. | • Highly developed problem-solving skills preferred. | • Demonstrated ability to build high performing teams preferred. | • Medicaid knowledge preferred.
Job Locations US-Remote
Requisition ID 2021-67779
This role is in support of California LifeLine project overseeing technical processes and operations.
Job Locations US-CA-Rancho Cordova
Requisition ID 2021-67759
Conducts face-to-face outreach and enrollment broker services to beneficiaries in a group and individual presentations. Presents Managed Care Options to beneficiaries and assists them in using their health care plans. Assists management with the training/guidance of new Enrollment Service Representative staff. Maintain positive relationships with the county staff, community groups and HCO clients; conducts on-going training of HCO program to county staff. Bilingual fluency in English and Spanish. Ability to travel (valid CA driver’s license and evidence of insurance required) throughout the county and surrounding counties as needed, in a dependable and punctual manner. | | | | JOB RESPONSIBILITIES: | | - Conducts face-to-face outreach and enrollment broker services to beneficiaries in a group and individual presentations. | - Presents Managed Care Options to beneficiaries and assists them in using their health care plans. | - Assists beneficiaries in the enrollment/dis-enrollment process. | - Assists other Enrollment Service Representatives with daily management duties. | - Assists management with the training/guidance of new Enrollment Service Representative staff. | - Maintains positive relationships with the county staff, community groups and HCO clients; conducts on-going training of HCO program to county staff. | - Performs data entry for enrollment/dis-enrollments, as needed. | - Transmits enrollment/dis-enrollment data to central processing facility operations in accordance with HCO policies and procedures. | - Assists beneficiaries with medical exemptions and waiver inquiries. | - Provides beneficiaries with status of enrollment/dis-enrollment, medical exemptions and waivers. | - Documents daily activity accurately in Customer Relationship Management Database | - Reviews knowledge base content for accuracy and makes recommendations for improvement. | - Adheres to established procedures, performs self-checking and pay attention to detail in the performance at work. | - Meets Field Operations minimum performance standards. | - Notifies management in a timely manner of any problems with procedural compliance using established processes. | - Reports observed quality problems and deficiencies in a timely manner. | - Makes recommendations to management for improving the quality and efficiency of work. | - Meets Production and Quality Assistance goals as defined for this position. | - Ability to work any and all assigned offices as directed by management. | - Ability to attend and promote the program during community events and health fairs as needed. | - Meets all standards established for this position as outlined in the attached performance criteria. | - Performs other duties as may be assigned by management. | | | | EDUCATION/EXPERIENCE: | High School diploma, GED, or equivalent certification; knowledge of the community to be served; computer literacy; ability to work with MS Office (Excel, Word, PowerPoint); ability to quickly learn new software programs. Type 20+ wpm; ability to travel throughout the county in a dependable and punctual manner; excellent organizational, interpersonal, written, and verbal communication skills; ability to perform comfortably in a fast-paced, deadline-oriented work environment; ability to successfully execute many complex tasks simultaneously; and ability to work as a team member, as well as independently; and fluency in threshold languages including reading and writing ability. | Preferred qualifications include: Six months of human services experience dealing with the public. Presentation and/or public speaking experience (teaching, marketing, community outreach and education, or public relations experience). | Experience working with low-income and diverse populations; Capable of presenting the required information and materials interactively and in a culturally and linguistically competent manner that readily lends itself to comprehension and retention by beneficiary being served.
Job Locations US-VA-Falls Church
Requisition ID 2021-67813
Position is contingent upon award | | The Business Process Consultant will play a vital role in business process improvement initiatives. This role will work with operational teams to gain an understanding of current and future states while identifying operational needs and improvement opportunities. The Business Process Consultant works with the stakeholders to understand business processes, document process requirements, and accurately predict the impact of change. They will effectively communicate with associates using a variety of workflow and requirement management tools. | | Essential Duties and Responsibilities: | •Analyzes process and re-engineering, with an understanding of technical problems and solutions as they relate to the current and future business environment. | •Creates process change by integrating new processes with existing ones and communicating these changes to impacted Business Systems teams. | •Recommends and facilitates quality improvement efforts. | •Assist in successful business process transition. | | Project Specific Education and Experience Requirements | •Bachelor’s Degree Required (Master’s preferred) | •At least 6-12 Years of experience in related field. | •Familiar with a variety of commonly used concepts, practices, and procedures. | •Relies on extensive experience and judgement to plan and accomplish goals. | •May lead and direct the work of others. May report to a supervisor or manager. | •Prior experience with the Military Health System is highly recommended. | •Must have proficiency with Microsoft Office products. | •Lean/Six Sigma Certification preferred | •Knowledge of process improvement methodologies | •Process modeling and mapping experience | •Must have strong organization and communication skills | •Clearance Requirement – Secret
Job Locations US-NJ-Lawrenceville
Requisition ID 2021-67119
This role is contingent upon award. The selected candidate will be a key resource in the successful implementation and execution of a large government contract - New Jersey Health Benefit Coordinator (HBC). New Jersey HBC Project will assist the state with eligibility determination, enrollment of eligible members into managed care organizations, conduct call center operations and conduct outreach/educational efforts.
Job Locations US-NJ-Lawrenceville
Requisition ID 2021-67118
This role is contingent upon award. The selected candidate will be a key resource in the successful implementation and execution of a large government contract - New Jersey Health Benefit Coordinator (HBC). New Jersey HBC Project will assist the state with eligibility determination, enrollment of eligible members into managed care organizations, conduct call center operations and conduct outreach/educational efforts.
Job Locations US-NJ-Lawrenceville
Requisition ID 2021-67117
This role is contingent upon award. The selected candidate will be a key resource in the successful implementation and execution of a large government contract - New Jersey Health Benefit Coordinator (HBC). New Jersey HBC Project will assist the state with eligibility determination, enrollment of eligible members into managed care organizations, conduct call center operations and conduct outreach/educational efforts.
Job Locations US-NJ-Lawrenceville
Requisition ID 2021-67116
This role is contingent upon award. The selected candidate will be a key resource in the successful implementation and execution of a large government contract - New Jersey Health Benefit Coordinator (HBC). New Jersey HBC Project will assist the state with eligibility determination, enrollment of eligible members into managed care organizations, conduct call center operations and conduct outreach/educational efforts.
Job Locations US-NJ-Lawrenceville
Requisition ID 2021-67115
This role is contingent upon award. The selected candidate will be a key resource in the successful implementation and execution of a large government contract - New Jersey Health Benefit Coordinator (HBC). New Jersey HBC Project will assist the state with eligibility determination, enrollment of eligible members into managed care organizations, conduct call center operations and conduct outreach/educational efforts.
Job Locations US-NJ-Lawrenceville
Requisition ID 2021-67109
This role is contingent upon award. | | The selected candidate will be a key resource in the successful implementation and execution of a large government contract - New Jersey Health Benefit Coordinator (HBC). New Jersey HBC Project will assist the state with eligibility determination, enrollment of eligible members into managed care organizations, conduct call center operations and conduct outreach/educational efforts.
Job Locations US-ID-Pocatello
Requisition ID 2021-66730
Job Locations US-Remote
Requisition ID 2021-67654
The Manager, Public Health Epidemiologist will play a leading role in supporting government efforts to assist with the rebuilding of our public health programs and systems across the US. Efforts may include support of project development as well as supporting sales and billable work. Work will include establishment of project priorities and critical milestones, project leadership and management, development and support of new/existing client and/or government relationships; and developing new epidemiologic strategies and capabilities for the company. This role will work for the Executive Director of Maximus Public Health and work with Federal and State leadership, Corporate Development, and Sales to further develop and implement the public health services programs within our health strategy. The overall goal is to expand public health projects into new markets to drive top-line revenue growth for the organization. | | Essential Job Duties: | •Perform tasks involving surveillance systems, data management and reporting including infectious/notifiable disease surveillance. | •Contribute to and extend technical assistance in data collection, management, analysis, reporting, and evaluation | •Perform data quality and other checks to ensure data completion, validity and quality | •Develop, implement, and evaluate evidence-based decision-making practices, frameworks, and operating procedures through review of local, national, and global data | •Contribute to the development of thought leadership activities including white paper and point of view development, participating in conferences, and supporting externally-facing events | •Consult and advise on issues around data collection, reporting, exchange, and transmission | •Conduct or support complex statistical analyses on complex and multisystem data, generate reports and develop recommendations for internal and external use. | •Participate in strategic marketing, communications, and outreach efforts | •Participate in industry groups and maintain affiliations/memberships with organizations and government agencies in support of strategic market-shaping initiatives | | Education and Experience Requirements: | •3+ years of experience working with federal and/or state public health agencies supporting public health issues and emergencies | •Technical proficiency in the infectious disease tracking, monitoring, and reporting | •Experience working with public health agencies in executing programs and plans to improve our public health system’s capabilities and performance. | •Work experience in public health emergencies or response programs including testing, case investigation, contact tracing, or isolation and quarantine | •Preferred proficiency of at least one of the following data management and analytic tools: SAS, R, or Microsoft SQL Server Management Studio | •Masters’ degree in public health or health services preferred | •Capacity to work independently as well as collaboratively to develop strategies for solving complex public health problems or challenges | •Excellent organizational and interpersonal skills | •Excellent written and oral communication skills | •Great team player, ability to work independently as well as part of a team | •Adept at managing deliverables and working on multidisciplinary teams | •Skilled at cogently presenting complex deliverables and translating statistical analyses for lay audiences | | Compensation: MAXIMUS offers a highly competitive salary and full set of benefits for this position.
Job Locations US-NY-New York
Requisition ID 2021-67544
The Case Management Counselor is responsible for helping to ensure that the customer is able to access and receive program services.
Job Locations US-NE-Lincoln
Requisition ID 2021-66750
POSITION SUMMARY: The Senior Business Analyst primarily functions to review, analyze and evaluate user requirements and system functionality. Tasks will include performing detailed requirements analysis, documenting processes, and validating system performance against requirements. The Senior Business Analyst should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users. Medicaid program and system experience are highly desired. | | JOB RESPONSIBILITIES: | •Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. | •Work closely with clients, technicians, and managerial staff. | •Perform user acceptance testing. | •Contribute expertise in provider services-related business functions, including advanced knowledge in the review and approval of provider eligibility | •Lead requirements and design sessions | •Analyze, document and clarify system business requirements | •Create Functional Design Documents for system enhancements | •Manage scope and implementation schedules for product releases | •Support federal system certification | •Execute system tests before User Acceptance Testing | •Maintain system documentation | •Interact daily with state clients and internal customers regarding system status and day-to-day processing | •Support user staff with analysis and resolution of issue reports | •Analyze complex data and measure outcomes | •Coordinate with technical staff to sufficiently understand technical requirements, specifications, and processes | •Interact with company and client managers and perform cost/schedule monitoring | •Other duties as assigned by management | | EDUCATION AND EXPERIENCE REQUIREMENTS: | | •A minimum of a bachelor’s degree or four years related work experience | •Five years of direct experience as a business analyst in design, development, testing, and implementation of software | •Knowledge of Medicaid and provider enrollment business processes | •Knowledge of system design and development process | •Strong understanding of system testing metrics, best practices, and methodologies | •Experience working with State government clients in the Medicaid systems domain preferred | •Strong interpersonal skills | •Excellent organizational, interpersonal, verbal, and written communication skills | •Ability to perform comfortably in a fast-paced, deadline-oriented work environment | •Ability to successfully execute many complex tasks simultaneously | •Ability to work as a team member, as well as independently
Job Locations US-NJ-Lawrenceville
Requisition ID 2021-67111
This role is contingent upon award. The selected candidate will be a key resource in the successful implementation and execution of a large government contract - New Jersey Health Benefit Coordinator (HBC). New Jersey HBC Project will assist the state with eligibility determination, enrollment of eligible members into managed care organizations, conduct call center operations and conduct outreach/educational efforts.
Job Locations US-NJ-Lawrenceville
Requisition ID 2021-67112
This role is contingent upon award. The selected candidate will be a key resource in the successful implementation and execution of a large government contract - New Jersey Health Benefit Coordinator (HBC). New Jersey HBC Project will assist the state with eligibility determination, enrollment of eligible members into managed care organizations, conduct call center operations and conduct outreach/educational efforts.

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