MAXIMUS

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Job Locations US-FL-Lynn Haven | US-AL-Dothan | US-FL-Chipley | US-FL-Crestview | US-FL-Marianna
Requisition ID 2020-58517
Bilingual Customer Service Representatives (CSR) at Maximus make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service reps care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Lynn Haven, FL; targeted start date is discussed with your recruiter.  Pay and Benefits:- Bilingual base rate = $12.86/hr + an additional $4.54/hr for health and wellness benefits - $1,650+ in potential bonuses for excellent work and referrals- A variety of shifts that meet lifestyle and family goals- Fun, professional atmosphere- Leadership support to ensure success in a meaningful career- Many opportunities for promotion and career advancement into global company
Job Locations US-FL-Lynn Haven | US-AL-Dothan | US-FL-Chipley | US-FL-Crestview | US-FL-Marianna
Requisition ID 2020-58515
Customer Service Reps (CSR) at Maximus make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Lynn Haven, FL; targeted start date is discussed with your recruiter.  Pay and Benefits:- Base rate = $11.69/hr + an additional $4.54/hr for health and wellness benefits - Bilingual base rate = $12.86/ hr - $1,650+ in potential bonuses for excellent work and referrals- A variety of shifts that meet lifestyle and family goals- Fun, professional atmosphere- Leadership support to ensure success in a meaningful career- Many opportunities for promotion and career advancement into global company
Job Locations US-FL-Lynn Haven | US-AL-Dothan | US-FL-Chipley | US-FL-Crestview | US-FL-Marianna
Requisition ID 2020-58516
Customer Service Reps (CSR) at Maximus make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.   Please note this job posting is for upcoming classes in Lynn Haven, FL; targeted start date is discussed with your recruiter. Training will be Full-Time, once training is complete the work schedules are Part-Time. Pay and Benefits:- Base rate = $11.69/hr + an additional $4.54/hr for health and wellness benefits - Bilingual base rate = $12.86/ hr - $1,650+ in potential bonuses for excellent work and referrals- A variety of shifts that meet lifestyle and family goals- Fun, professional atmosphere- Leadership support to ensure success in a meaningful career- Many opportunities for promotion and career advancement into global company
Job Locations US-KS-Lawrence | US-KS-Topeka | US-KS-Eudora | US-KS-Olathe | US-KS-Baldwin City
Requisition ID 2020-58511
Bilingual Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.  Please note this job posting is for upcoming classes in Lawrence, KS; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need. Pay and Benefits:- Bilingual base rate = $14.25/hr + an additional $4.54/hr for health and wellness benefits - $1,650+ in potential bonuses for excellent work and referrals- A variety of shifts that meet lifestyle and family goals- Fun, professional atmosphere- Leadership support to ensure success in a meaningful career- Many opportunities for promotion and career advancement into global company
Job Locations US-KS-Lawrence | US-KS-Topeka | US-KS-Eudora | US-KS-Olathe | US-KS-Baldwin City
Requisition ID 2020-58512
Bilingual Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.  Please note this job posting is for upcoming classes in Lawrence, KS; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need.  Pay and Benefits:- Bilingual base rate = $14.25/hr + an additional $4.54/hr for health and wellness benefits - $1,650+ in potential bonuses for excellent work and referrals- A variety of shifts that meet lifestyle and family goals- Fun, professional atmosphere- Leadership support to ensure success in a meaningful career- Many opportunities for promotion and career advancement into global company
Job Locations US-KS-Lawrence | US-KS-Topeka | US-KS-Eudora | US-KS-Olathe | US-KS-Baldwin City
Requisition ID 2020-58509
Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.  Please note this job posting is for upcoming classes in Lawrence, KS; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need. Pay and Benefits:- Base rate = $12.95/hr + an additional $4.54/hr for health and wellness benefits - Bilingual base rate = $14.25/ hr - $1,650+ in potential bonuses for excellent work and referrals- A variety of shifts that meet lifestyle and family goals- Fun, professional atmosphere- Leadership support to ensure success in a meaningful career- Many opportunities for promotion and career advancement into global company
Job Locations US-KS-Lawrence | US-KS-Topeka | US-KS-Eudora | US-KS-Olathe | US-KS-Baldwin City
Requisition ID 2020-58510
Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.  Please note this job posting is for upcoming classes in Lawrence, KS; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need. Pay and Benefits:- Base rate = $12.95/hr + an additional $4.54/hr for health and wellness benefits - Bilingual base rate = $14.25/ hr - $1,650+ in potential bonuses for excellent work and referrals- A variety of shifts that meet lifestyle and family goals- Fun, professional atmosphere- Leadership support to ensure success in a meaningful career- Many opportunities for promotion and career advancement into global company
Job Locations US-KY-Winchester | US-KY-Mt Sterling | US-KY-Lexington | US-KY-Richmond
Requisition ID 2020-58513
Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.  Please note this job posting is for upcoming classes in Winchester, KY; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need. Pay and Benefits:- Base rate = $11.98/hr + an additional $4.54/hr for health and wellness benefits - Bilingual base rate = $13.18/ hr - $1,650+ in potential bonuses for excellent work and referrals- A variety of shifts that meet lifestyle and family goals- Fun, professional atmosphere- Leadership support to ensure success in a meaningful career- Many opportunities for promotion and career advancement into global company
Job Locations US-KY-Winchester | US-KY-Mt Sterling | US-KY-Lexington | US-KY-Richmond
Requisition ID 2020-58514
Bilingual Customer Service Representatives (CSR) at Maximus make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes in Winchester, KY; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need. Pay and Benefits:- Bilingual base rate = $13.18/hr + an additional $4.54/hr for health and wellness benefits - $1,650+ in potential bonuses for excellent work and referrals- A variety of shifts that meet lifestyle and family goals- Fun, professional atmosphere- Leadership support to ensure success in a meaningful career- Many opportunities for promotion and career advancement into global company
Job Locations US-KY-London | US-KY-Corbin | US-KY-Manchester | US-KY-Williamsburg | US-KY-Somerset
Requisition ID 2020-58476
Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.  Please note this job posting is for upcoming classes in London, KY; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need.  Pay and Benefits:- Base rate = $10.80/hr + an additional $4.54/hr for health and wellness benefits - Bilingual base rate = $11.88/ hr - $1,650+ in potential bonuses for excellent work and referrals- A variety of shifts that meet lifestyle and family goals- Fun, professional atmosphere- Leadership support to ensure success in a meaningful career- Many opportunities for promotion and career advancement into global company
Job Locations US-KY-London | US-KY-Corbin | US-KY-Manchester | US-KY-Williamsburg | US-KY-Somerset
Requisition ID 2020-58477
Bilingual Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.  Please note this job posting is for upcoming classes in London, KY; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need.  Pay and Benefits:- Bilingual base rate = $11.88/hr + an additional $4.54/hr for health and wellness benefits - $1,650+ in potential bonuses for excellent work and referrals- A variety of shifts that meet lifestyle and family goals- Fun, professional atmosphere- Leadership support to ensure success in a meaningful career- Many opportunities for promotion and career advancement into global company
Job Locations US-LA-Bogalusa
Requisition ID 2020-54491
Update: Increased earning potential for onsite bilingual employees up to $16.73/hour*! Bilingual Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.  Please note this job posting is for upcoming classes in Bogalusa, LA; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need.  Pay and Benefits:- Bilingual earning potential up to $16.73/hour* through our ramp season- +$4.54/hour for health and wellness benefits- $360+ in potential bonuses for excellent work and referrals- A variety of shifts that meet lifestyle and family goals- Fun, professional atmosphere- Leadership support to ensure success in a meaningful career- Many opportunities for promotion and career advancement into global company *Rate cited includes $13.73/hr base pay + new $3/hr hourly onsite bonus. Terms and conditions apply.  
Job Locations US-LA-Bogalusa
Requisition ID 2020-54378
Update: Increased earning potential for onsite employees up to $15.48/hour*! Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.  Please note this job posting is for upcoming classes in Bogalusa, LA; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need.  Pay and Benefits:- Earning potential up to $15.48/hour* through our ramp season- +$4.54/hour for health and wellness benefits- Bilingual earning potential up to $16.73/hour*- $360+ in potential bonuses for excellent work and referrals- A variety of shifts that meet lifestyle and family goals- Fun, professional atmosphere- Leadership support to ensure success in a meaningful career- Many opportunities for promotion and career advancement into global company *Rate cited includes $12.48/hr base pay + new $3/hr hourly onsite bonus. Terms and conditions apply.  
Job Locations US-TN-Knoxville
Requisition ID 2020-58139
-Respond to customer inquiries received by telephone, Interactive Voice Response (IVR), or web based portal regarding information on programs and services. | -Record customer interactions and transactions, by documenting details of inquiries, complaints, comments, and actions taken. | -Follow standard operating procedures to ensure consistency and accuracy. | -Address customers inquiries and resolve problems to ensure that appropriate changes are made. | -Refer unresolved customer grievances to designated departments for further investigation. | -Communicate with supervisor regarding any potential needs or concerns. | -Perform data entry accurately.
Job Locations US-TX-Brownsville
Requisition ID 2020-58446
"• Taking payment calls and notating the account regarding the payment | • Process Credit Bureau Requests utilizing writing standard process and procedures | • Address calls regarding default resolutions, repayments and Treasury Offset Program (TOP) | • Support contact center expectations as well as departmental and corporate policies and procedures | • Maintain appropriate documentation of phone inquiries or correspondence tasks | • Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks | • Utilize available systems, knowledgebase and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties. | • Refer escalated calls to appropriate levels as needed | "
Job Locations US-TX-Brownsville
Requisition ID 2020-58445
"• Taking payment calls and notating the account regarding the payment | • Process Credit Bureau Requests utilizing writing standard process and procedures | • Address calls regarding default resolutions, repayments and Treasury Offset Program (TOP) | • Support contact center expectations as well as departmental and corporate policies and procedures | • Maintain appropriate documentation of phone inquiries or correspondence tasks | • Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks | • Utilize available systems, knowledgebase and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties. | • Refer escalated calls to appropriate levels as needed | "
Job Locations US-AL-Montgomery
Requisition ID 2020-58433
This position will be required to communicate with end-users using web-based tools regarding navigation of both government and non-government applications in a leveraged environment supporting one or multiple queues/ skill sets over various accounts. This position will be required to accurately document all correspondence with end-users; thus a high proficiency in typing and grammar is a must. This position will be friendly, have a passion for customer service excellence, and enjoy helping people. This position will have a tactful manner and ability to effectively deal with difficult situations. This position will be required to continually maintain working knowledge of systems/applications/products/serviced by the leveraged contact center. This position will be required to follow strict working instructions and procedures that may vary by account. This position will be required to adapt to continual changes to work instructions and procedures on each account. This position may be involved with training and development activities with both new hires and peers, as it pertains to their role, on an as-needed basis. This position may be involved with reports, documentation and knowledge management, as it pertains to their role on an as-needed basis. This position may be involved with quality monitoring and evaluation, as it pertains to their role, on an as-needed basis. This position may be involved with workforce management functions, as it pertains to their role, on as as-needed basis. This position may be involved with social media activities, as it pertains to their role, on an as-needed basis. This position will act as a role model and may be involved with team building and leadership activities, as it pertains to their role, on an as-needed basis. This position must have an impeccable attendance record and excellent work ethic.
Job Locations US-FL-Jacksonville
Requisition ID 2020-51745
Responsibilities: | - Responding to numerous phone inquiries | - Using standard technology: telephones, e-mail and web browsers | - Completing daily electronic call logs | - Filling out timesheets | - Adhering to privacy rules | - Connecting callers with leadership as needed | - Maintaining up-to-date knowledge of regulations and policies as they apply to the financial programs we service | - Reporting problems through an easy online system | - Responding to telephone inquiries within set time parameters | - Completing all assigned training as necessary
Job Locations US-KS-Lawrence | US-KS-Topeka | US-KS-Eudora | US-KS-Olathe | US-KS-Baldwin City
Requisition ID 2020-57723
Update: Increased earning potential for onsite employees up to $15.95/hour*! Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.  Please note this job posting is for upcoming classes in Lawrence, KS; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need. Pay and Benefits:- Earning potential up to $15.95/hour* through our ramp season- +$4.54/hour for health and wellness benefits- Bilingual earning potential up to $17.25/hour*- $360+ in potential bonuses for excellent work and referrals- A variety of shifts that meet lifestyle and family goals- Fun, professional atmosphere- Leadership support to ensure success in a meaningful career- Many opportunities for promotion and career advancement into global company *Rate cited includes $12.95/hr base pay + new $3/hr hourly onsite bonus. Terms and conditions apply.
Job Locations US-KS-Lawrence | US-KS-Topeka | US-KS-Eudora | US-KS-Olathe | US-KS-Baldwin City
Requisition ID 2020-57721
Update: Increased earning potential for onsite employees up to $15.95/hour*! Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.  Please note this job posting is for upcoming classes in Lawrence, KS; targeted start date is discussed with your recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need. Pay and Benefits:- Earning potential up to $15.95/hour* through our ramp season- +$4.54/hour for health and wellness benefits- Bilingual earning potential up to $17.25/hour*- $360+ in potential bonuses for excellent work and referrals- A variety of shifts that meet lifestyle and family goals- Fun, professional atmosphere- Leadership support to ensure success in a meaningful career- Many opportunities for promotion and career advancement into global company *Rate cited includes $12.95/hr base pay + new $3/hr hourly onsite bonus. Terms and conditions apply.

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