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Customer Service Representative - Online Chat Support

Update: Increased earning potential for onsite employees up to $17.98/hour* + $500 New Hire bonus! Webchat Customer Service Reps (CSRs) at Maximus make an impact everyday by delivering healthcare information via an online chat portal to millions of Americans who need to maneuver through complex healthcare plans. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each consumer with the highest levels of knowledge and professionalism. **Please note this job posting is for upcoming classes in Phoenix, AZ; targeted start date is discussed with your recruiter. This is a full time, permanent position. Pay and Benefits: - Earning potential up to $17.98/hr*through our ramp season- Bilingual earning potential up to $19.48/hr*- Health and wellness benefit add on = $4.54/hr- NEW -$500 New Hire Bonus!*- Potential bonuses for excellent work and referrals- A variety of shifts that meet lifestyle and family goals- Supportive work environment- Many opportunities for promotion and career advancement into global company *Rate cited includes base pay + new $3/hr onsite bonus. Terms and conditions apply.*Eligibility requirements apply

: Responsibilities: | - Responding to numerous chat inquiries | - Using standard technology: telephones, e-mail and web browsers | - Assisting consumers in finishing online applications | - Completing daily electronic logs | - Filling out timesheets | - Adhering to privacy rules | - Connecting consumers with leadership as needed | - Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service | - Reporting problems through an easy online system | - Responding to telephone inquiries within set time parameters | - Completing all assigned training as necessary | | Education and Qualifications: | - High School diploma or equivalent required | - Minimum six (6) months customer service experience required | - Must be able to speak and read English fluently | - Must be able to type a minimum of 20 WPM | - Ability to work within established turnaround times | - Must have excellent interpersonal skills and the ability to organize simultaneous tasks | - Ability to work as a member of a team | - Spanish fluency is desirable | | #CB | #talent | #Call Center | #Contact Center

Bilingual Customer Service Representative - Online Chat Support

Update: Increased earning potential for onsite employees up to $19.48/hour* + $500 New Hire bonus! Webchat Bilingual Customer Service Reps (CSRs) at Maximus make an impact everyday by delivering healthcare information via an online chat portal to millions of Americans who need to maneuver through complex healthcare plans. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each consumer with the highest levels of knowledge and professionalism. **Please note this job posting is for upcoming classes in Phoenix, AZ; targeted start date is discussed with your recruiter. This is a full time, permanent position. Pay and Benefits: - Bilingual earning potential up to $19.48/hr*through our ramp season- Health and wellness benefit add on = $4.54/hr- NEW -$500 New Hire Bonus!*- Potential bonuses for excellent work and referrals- A variety of shifts that meet lifestyle and family goals- Supportive work environment- Many opportunities for promotion and career advancement into global company *Rate cited includes base pay + new $3/hr onsite bonus. Terms and conditions apply.*Eligibility requirements apply

: Responsibilities: | - Responding to numerous chat inquiries | - Using standard technology: telephones, e-mail and web browsers | - Assisting consumers in finishing online applications | - Completing daily electronic logs | - Filling out timesheets | - Adhering to privacy rules | - Connecting consumers with leadership as needed | - Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service | - Reporting problems through an easy online system | - Responding to telephone inquiries within set time parameters | - Completing all assigned training as necessary | | Education and Qualifications: | - High School diploma or equivalent required | - Minimum six (6) months customer service experience required | - Must be able to speak and read English and Spanish fluently | - Must be able to type a minimum of 20 WPM | - Ability to work within established turnaround times | - Must have excellent interpersonal skills and the ability to organize simultaneous tasks | - Ability to work as a member of a team | | #CB | #talent | #Call Center | #Contact Center

Bilingual Customer Service Representative (Part Time) - Healthcare

Update: Increased earning potential for onsite employees up to $19.48/hour* + $500 New Hire bonus! Part-Time Bilingual Customer Service Representatives (CSRs) at Maximus make an impact every day by providing customer care to millions of Americans who need to maneuver through complex healthcare plans. During these uncertain times, we ensure that every caller is treated like family and that we are truly able to give the best assistance possible. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note, this job posting is for upcoming classes in our Phoenix, AZ location; targeted start date is discussed with recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need. Pay and Benefits:- Bilingual earning potential up to $19.48/hr*through our ramp season- Health and wellness benefit add on = $4.54/hr- NEW -$500 New Hire Bonus!*- Potential bonuses for excellent work and referrals- A variety of shifts that meet lifestyle and family goals- Supportive work environment- Many opportunities for promotion and career advancement into global company- No cold calling, sales or collection calls!*Rate cited includes base pay + new $3/hr onsite bonus. Terms and conditions apply.*Eligibility requirements apply

Bilingual Customer Service Representative - Healthcare

Update: Increased earning potential for onsite employees up to $19.48/hour* + $500 New Hire bonus! Bilingual Spanish Customer Service Representatives (CSRs) at Maximus make an impact every day by providing customer care to millions of Americans who need to maneuver through complex healthcare plans. During these uncertain times, we ensure that every caller is treated like family and that we are truly able to give the best assistance possible. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note, this job posting is for upcoming classes in our Phoenix, AZ location; targeted start date is discussed with recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need. Pay and Benefits:- Bilingual earning potential up to $19.48/hr*through our ramp season- Health and wellness benefit add on = $4.54/hr- NEW -$500 New Hire Bonus!*- Potential bonuses for excellent work and referrals- A variety of shifts that meet lifestyle and family goals- Supportive work environment- Many opportunities for promotion and career advancement into global company- No cold calling, sales or collection calls!*Rate cited includes base pay + new $3/hr onsite bonus. Terms and conditions apply.*Eligibility requirements apply

Customer Service Representative (Part Time) - Healthcare

Update: Increased earning potential for onsite employees up to $17.98/hour* + $500 New Hire bonus! Part Time Customer Service Representatives (CSRs) at Maximus make an impact every day by providing customer care to millions of Americans who need to maneuver through complex healthcare plans. During these uncertain times, we ensure that every caller is treated like family and that we are truly able to give the best assistance possible. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note, this job posting is for upcoming classes in our Phoenix, AZ location; targeted start date is discussed with recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need. Pay and Benefits:- Earning potential up to $17.98/hr*through our ramp season- Bilingual earning potential up to $19.48/hr*- Health and wellness benefit add on = $4.54/hr- NEW -$500 New Hire Bonus!*- Potential bonuses for excellent work and referrals- A variety of shifts that meet lifestyle and family goals- Supportive work environment- Many opportunities for promotion and career advancement into global company- No cold calling, sales or collection calls!*Rate cited includes base pay + new $3/hr onsite bonus. Terms and conditions apply.*Eligibility requirements apply

Customer Service Representative - Healthcare

Update: Increased earning potential for onsite employees up to $17.98/hour* + $500 New Hire bonus! Customer Service Representatives (CSRs) at Maximus make an impact every day by providing customer care to millions of Americans who need to maneuver through complex healthcare plans. During these uncertain times, we ensure that every caller is treated like family and that we are truly able to give the best assistance possible. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note, this job posting is for upcoming classes in our Phoenix, AZ location; targeted start date is discussed with recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need. Pay and Benefits:- Earning potential up to $17.98/hr*through our ramp season- Bilingual earning potential up to $19.48/hr*- Health and wellness benefit add on = $4.54/hr- NEW -$500 New Hire Bonus!*- Potential bonuses for excellent work and referrals- A variety of shifts that meet lifestyle and family goals- Supportive work environment- Many opportunities for promotion and career advancement into global company- No cold calling, sales or collection calls!*Rate cited includes base pay + new $3/ hourly onsite bonus. Terms and conditions apply.*Eligibility requirements apply

Customer Service Rep - Healthcare Program Assistance (3rd Shift - Overnight)

Update: Increased earning potential for onsite employees up to $19.48/hour* + $500 New Hire bonus! 3rd Shift / Overnight Customer Service Representatives (CSRs) at Maximus make an impact every day by providing customer care to millions of Americans who need to maneuver through complex healthcare plans. During these uncertain times, we ensure that every caller is treated like family and that we are truly able to give the best assistance possible. Our agents deliver this vital information to callers via phone, web chat or written correspondence. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note, this job posting is for upcoming classes in our Phoenix, AZ location; targeted start date is discussed with recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need. Pay and Benefits:- Overnight/3rd shift differential earning potential up to $19.48/hr* through our ramp season- Health and wellness benefit add on = $4.54/hr- NEW - $500 New Hire Bonus!*- Potential bonuses for excellent work and referrals- A variety of shifts that meet lifestyle and family goals- Supportive work environment- Many opportunities for promotion and career advancement into global company- No cold calling, sales or collection calls! *Rate cited includes base pay + new $3/ hourly onsite bonus. Terms and conditions apply.*Eligibility requirements apply

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