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Update: Increased BASE pay rate to $16.18/hr PLUS flexible scheduling options now available Every day, Customer Service Representatives (CSRs) at Maximus are entrusted to serve some of the most vulnerable communities by providing customer care to millions of Americans who need to maneuver through complex healthcare plans. During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action (via phone, webchat or email) is thoughtful, open, transparent, and done with integrity. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Please note this job posting is for upcoming classes (onsite) in Winchester, KY; targeted start date is discussed with recruiter. We hire all positions as temporary employment that can become regular employment based on employee performance and client need. This is an onsite position. Pay and Benefits: - New base rate $16.18/hr - Health and wellness benefit add on = $4.54/hr- $500 New Hire Bonus*- $1,500+ in bonuses available for excellent work and referrals- Flexible scheduling options that meet lifestyle and family goals- A supportive environment with peers who share your passion for improving people’s lives- A career path that unfolds based on how you want to grow within the company- No cold calling, sales, or collection calls! *Eligibility requirements apply