We are seeking a dynamic, highly driven, and creative individual to join the Maximus Federal Marketing Team. As a Account-Based Marketing (ABM) Manager, you’ll own the strategy, execution and optimization of 1:1 ABM initiatives that drive awareness, engagement, and expansion into key target accounts. This person will work closely with the Federal Sales/Business Development Team to ensure alignment of efforts to support near-term opportunities and long-term growth strategies. This person will have access to top market tools available to help you build, execute and measure programs. If you’re a strategic marketer who is passionate about ABM and the Federal market, we’d love to hear from you! | | Essential Duties & Responsibilities: | •Plan, create and execute highly targeted Account Based Marketing (ABM) strategies and programs to drive sales pipeline and advance sales opportunities for engaged target accounts, leveraging multiple channels including email, web, digital advertising, events, webinars and social. | •Leverage target account data to create and execute account specific marketing strategies for top agencies. Develop account specific messaging, programs and plays that will effectively drive demand, account engagement and accelerate the sales cycle. | •Collaborate with Sales/Business Development leaders on selected 1:1 account marketing strategies. Leverage activity and intent data to optimize programs and plays for targeted marketing. Monitor, track and report on engagement on accounts across programs and provide recommendations based on results. | •Develop a channel component of ABM campaigns to leverage the joint brand position for joint solutions. | •Ensure brand compliance in all marketing materials and communications for the Company. | •Partner with corporate marketing on company initiatives to support the Federal business. | •Strong understanding of digital marketing and audience acquisition strategies as applied to campaign development and management. | •Ensure timely deployment of initiatives and campaigns by managing stakeholders, partners, budget, timelines and processes. | | Requirements & Qualifications: | •Minimum of 5 years of related experience, specifically marketing that supports technology and digital offerings for federal government programs, 2 years focused on Account Based Marketing. | •BA/BS degree (marketing or business preferred). | •Deep experience marketing into enterprise and Federal government accounts, working closely with sales organization. | •Experience working with Salesforce, ABM tools and marketing automation tools (Hubspot, Pardot, Marketo) | •Exceptional writing and editing skills | •Very strong organizational skills, with the ability to prioritize multiple projects and communicate statuses with stakeholders | •Ability to lead in cross functional team environment | •Ability to think creatively and develop and apply new approaches, programs and techniques. | •Strong problem solving skills, ability to drive strategy, act on your feet and make critical decisions. | •Solid track record interfacing with internal and external constituents. | •Ability to manage vendors effectively. | •Expert use of Microsoft PowerPoint, Word and Excel, video collaboration tools.
Maximus is looking for an enthusiastic Digital Recruitment Advertising Specialist to join our ambitious Talent Acquisition Marketing team and help us drive top talent to our company via modern & innovative recruitment marketing strategies.
We are seeking a dynamic, highly driven, and creative individual to join the Maximus Federal Marketing Team. As a Senior Marketing Manager, you’ll own the strategy, execution and optimization of integrated initiatives that drive awareness, engagement, and expansion into key target accounts within the healthcare federal market segment. This person will work closely with the Federal Sales/Business Development Team to ensure alignment of efforts to support near-term opportunities and long-term growth strategies. This person will have access to top market tools available to help you build, execute and measure programs. If you’re a strategic marketer who is passionate about strategic marketing and the Federal market, we’d love to hear from you! | | Essential Duties & Responsibilities: | •Plan, create and execute highly targeted Account Based Marketing (ABM) strategies and programs to drive sales pipeline and advance sales opportunities for engaged target accounts, leveraging multiple channels including email, web, digital advertising, events, webinars and social within the Federal market. | •Leverage target account data to create and execute account specific marketing strategies for top agencies. Develop account specific messaging, programs and plays that will effectively drive demand, account engagement and accelerate the sales cycle. | •Collaborate with Sales/Business Development leaders on selected healthcare marketing strategies. Leverage activity and intent data to optimize programs and plays for targeted marketing. Monitor, track and report on engagement on accounts across programs and provide recommendations based on results. | •Ensure brand compliance in all marketing materials and communications for the Company. | •Partner with corporate marketing on company initiatives to support the Federal business. | •Strong understanding of digital marketing and audience acquisition strategies as applied to campaign development and management. | •Ensure timely deployment of initiatives and campaigns by managing stakeholders, partners, budget, timelines and processes. | | Requirements & Qualifications: | •Minimum of 7 years of related experience, specifically marketing that supports technology and digital offerings for federal government programs | •BA/BS degree (marketing or business preferred). | •Deep experience marketing into enterprise Federal government accounts, working closely with sales organization. | •Experience working with Salesforce, ABM tools and marketing automation tools (Hubspot, Pardot, Marketo) | •Exceptional writing and editing skills | •Very strong organizational skills, with the ability to prioritize multiple projects and communicate statuses with stakeholders | •Ability to lead in cross functional team environment | •Ability to think creatively and develop and apply new approaches, programs and techniques. | •Strong problem solving skills, ability to drive strategy, act on your feet and make critical decisions. | •Solid track record interfacing with internal and external constituents. | •Ability to manage vendors effectively. | •Expert use of Microsoft PowerPoint, Word and Excel, video collaboration tools.
This role will support the Microservices initiative currently underway. Service Manager will be responsible for managing the build, deploy, execution and ongoing maintenance of assigned business service(s) related to the MARS Enrollment Broker Product. | | This position manages the activities of development, test strategies and quality assurance functions for development of business services using Microservice Architecture (MSA). Key responsibilities are to develop and manage people, provide functional leadership, lead project planning, facilitate communication, and offer business service vision. Coordinates project timelines with product and delivery managers, determines and obtains resources, assigns work, monitors progress and results, and provides leadership. This Manager is a champion for cross functional collaboration, running agile development, helping transition new teams to agile methodologies who have not embraced agile methodologies, and assisting the teams to adopt DevOps practices. | | Job Duties/Responsibilities: | •Manage AGILE teams and works closely with Product Management to refine requirements, understands how broader properties of the system will be met, and helps design efficient, flexible, highly scalable and extensible micro services | •Focuses on developing and implementing AGILE and DevOps practices in the design, development and running of Microservices | •Manages release cycles, performs resource and capacity planning, coordinates AGILE ceremonies, and communicates Product Development status to stakeholders | •Works closely with Platform team engaged in automation of continuous integration and continuous deployment, infrastructure provisioning and auto scaling | •Works closely with Platform team and SecOps team to understand security requirements and incorporate the security requirements in the design of Microservices; integrates security management tools in the Microservice development life cycle | •Works closely with the Service Director to monitor the development costs and development of the cost models for delivering the business services | •Manages the operations and maintenance of the Microservices to ensure that SLA’s are met and new features are introduced with agility | •Analyzes criteria and gathers necessary data to answer key operational questions | •Meets with key partners, internal teams and third party partners in joint design and development efforts while being able to articulate roadmap and product architecture | | Education/Requirements: | •Bachelor’s degree from an accredited college or university in business administration, public administration, health services, computer science, engineering, statistics, or a related field | •Concentration or experience in developing and supporting enterprise grade systems. Experience in the development of the enterprise SaaS products preferred | •Minimum 7-10 years’ hands on experience in software architecture, or software development, requirements analysis or automated system testing. | •Familiarity with Federal government sponsored health and human service administrative programs (e.g. ACA, Medicaid, CHIP, SNAP, TANF, Child Support, New hire) | •Experience with development of On-Line Transaction Processing systems and automation of business processes. | •Ability to tabulate, extract, graph and analyze data | •Demonstrate strong analytical/statistical skills | •Proficiency in Microsoft 2007 Word (or above), Excel, MS Project, PowerPoint, Visio, Access, JIRA and other commonly used productivity and collaboration tools. | •Ability to solve problems quickly and accurately | •Excellent organizational, interpersonal, written, and verbal communication skills | •Ability to perform comfortably in a fast-paced, deadline-oriented work environment | •Ability to successfully execute many complex tasks simultaneously | •Ability to work as a team member, as well as independently | •Ability to travel 10-25% nationally on an as needed basis | | Preferred Experience: | •Experience in designing and developing Micro Service based applications | •Experience in configuration and development of scripts using commonly used Continuous Integration tools. | •Experience in database version management tools such as Flyway, Liquibase etc. | •Experience using the Unified Modeling Language (UML), Domain Driven Design, Entity Relationship modelling | •Experience of working with state government IT departments | •Experience using ETL tools and process of loading large enrollment and eligibility files. | •Knowledge of EDI tools. | | Physical Requirements: | •Ability to sit for up to 80% of time | •Ability to lift or carry objects up to 10 lbs. | •Frequent use of computer, telephone, and office equipment (copier, fax, scanner)
Maximus is currently looking for a Remote (Limited Service) Recruitment Coordinator to support our high volume hiring initiative(s) across the United States. The Recruiting Coordinator will assist in day-to-day job posting efforts, strategies and reporting. The ideal candidate would thrive in a fast-paced environment and has strong multi-tasking, detail orientation and communication skills. Primary Job Responsibilities:- Leveraging innovative ideas and approaches, utilize applicant tracking system (ATS), Customer Relationship Management (CRM), social media outlets, resume databases and professional networks to help build talent pipelines for hiring goals- Work on assignments that are routine in nature, including daily communications (via email, text and phone calls) to maintain and build candidate pipelines- Assist with content writing for communication templates (email and text) for candidate outreach.- Report progress and talent pipeline updates to Sourcing Manager- Assume primary responsibility for accurately entering data into recruitment databases, generating reports, correspondence, and other data requests from recruitment database on a daily basis- Pull lead and applicant details daily and distribute to recruiter team(s)- Generate and maintain job postings on internal and external sourcing platforms, ensuring consistency and timeliness of posting
Maximus is seeking a Project Manager to assist the Program Manager with the day-to-day running of the core functional areas to ensure compliance with the prime contract, all subsequent amendments, program business rules, as well as, state and federal regulations. | | What you will do: | | •Develop Agendas and notes for key meetings. | •Support cross functional team (DevOps) and project planning. | •Develop monthly and weekly presentations for a variety of stakeholders to meet the program mission. | •Assist the Program Manager in his/her efforts to facilitate a functional, motivated, and cohesive program team. | •Establish and maintain effective working relationships and partnerships with the client and other key stakeholders including program manager and program staff. | •Support strategic planning process for program by working with teams to ensure alignment with program mission, vision and program objective. | •Facilitate communication and resolution on all pertinent contract matters, operational changes, and applicable corrective and preventive actions. | •Work with the Program Manager to develop performance goals and objectives for the project and staff, and monitor the achievement of those goals. | •Assist in implementation of innovative methodologies to continually streamline and improve program and product delivery. | •Ensure program stays within budget, meets its financial performance goals, and meets all agreed upon timelines and work plans. | •Work closely with members of the program team in support of performance objectives related to the Technical projects and Governance activities. | •Ensure compliance with MAXIMUS standards and procedures for project operations. | •Meet all standards and performance criteria established for this position. | •Perform other duties as may be assigned by management. | | Required Skills: | | •Bachelor's degree with 5+ years of experience in IT, project /program management and or related field in the federal contracting space. A high school diploma, GED, or qualifying equivalent along with an additional four (4) years of work-related experience can be used in lieu of the bachelors degree requirement. | •PMP Certification Required | •Ability to obtain and maintain a Public Trust. | •Due to federal requirements, only US Citizens without Dual Citizenship can be considered. | •5 years' experience required in the following: | •Making informed decisions to upper level management and ensuring | adherence to budgets. | • Recommending innovative methodologies, techniques, and criteria for | Task Orders (projects). | •Knowledge of workflows and project mapping. | •Handling multiple tasks and competing priorities. | •Excellent Interpersonal skills as demonstrated by the ability to relate, | establish and cultivate respectful relationships with people from diverse | backgrounds.
Overview: | | We are seeking a highly motivated SharePoint Web Developer to work on supporting critical, highly customized SharePoint 2013 projects, through creating sites and applications using SharePoint and other third-party solutions. | | | Responsibilities include, but are not limited to: | | •Architect and update custom front-end applications on SharePoint 2013 using Webpack and | JavaScript. | •Update or refactor legacy enterprise solutions. | •Work as part of an Agile team to implement SharePoint solutions tailored to meet specific | content and process requirements. | •Work directly with Government project leads. | •Provide technical documentation, end-user training, guidance and support as needed. | | | Required Skills & Qualifications: | | •Bachelor’s degree in IT or related discipline or an additional 4 years of work-related experience in | lieu of the degree. | •Ability to obtain Public Trust Clearance (US Citizenship Required) | •1 or more years of experience developing Web or SharePoint projects | •2 or more years of experience using SharePoint (SharePoint Designer/Workflow design., | JavaScript/jQuery/AJAX, and/or CSS\SASS. | •1 or more years of experience with one or more of the following technologies: GIT, SharePoint | Designer, Visual Studio, HTML, .NET, ASP.Net, MSSQL, PowerShell, JIRA, and other ticketing | systems | •2 or more years of understanding of the following SharePoint features and functionalities: | Tools/architectures, Security, Structure, Libraries, Site Collections, Workflows, troubleshooting, | software documentation. | •Success in supporting Microsoft SharePoint 2013+. | | | Desired Key Skills & Abilities: | | •1 year or more years of experience working within the Agile project management methodology. | •1 or more years of experience working in parallel with QA and UX teams. | •CompTIA Security+ Certification is a Plus | •SharePoint Certification is Plus | •JIRA project management | •Strong interpersonal skills. | •Ability to work in a team environment. | •Ability to organize, prioritize and multi-task to meet deadlines. | •Strong communication skills (both written and verbal) are required. | •Excellent analytical skills, attention to detail and problem-solving skills. | •Ability to work towards strict deadlines | | #techjobs
Lead a business analyst team for DDI Medicaid Provider Projects.Experieince with complex multi-year projects, integrating provider modules for State Medicaid agency (SMA) clients.
If you are a passionate Talent Acquisition Professional, who, like the rest of our dynamic Recruiting team, does whatever it takes to deliver highly qualified and dedicated clinically credentialed talent, this position is for you! In this position, you will play a part in advancing the Maximus brand across numerous markets and professional communities. Our leadership team views recruiting as an integral part of their own team, and you will find yourself becoming a true business partner to the operations on a daily basis. We view ourselves as talent acquisition professionals and have an enormous amount of pride in each and every hire we make. We are a diverse and fun bunch who enjoy working (and playing) together. | | The Clinical Recruiter recruits qualified physicians for medical staff and assists and coordinates the development of strategic and comprehensive physician recruitment plans in accordance with the needs and goals of the projects. Supports the recruiting of 1099 clinical staff. | | Essential Job Duties: | •Develop and maintain strong relationships with our business leaders. Work together to scope open positions and determine what a successful candidate will look like for their team. Know your business and be prepared to set the stage for a great working relationship and the ability to bring in the best talent. • Be proactive in identifying clinical, operational and medical candidates for the internal stakeholders by utilizing multiple strategies (strong networking, groups affiliations, online databases, social media, Boolean search, complex internet search, etc.). | •Efforts will be focused on recruiting highly qualified clinical professionals. Perform a variety of professional and administrative recruiting functions in support of identifying, interviewing, evaluating and selecting qualified candidates to effectively meet the organization's 1099 staffing requirement. • Recruit for startups which will require high volume recruiting in a fast-paced environment. | •Develop a pool of quality candidates for future medical assessment contract work • Think long-term and continually grow a pipeline of qualified candidates. • Share great candidates with other team members or continue to stay in touch regarding future opportunities with our growing and expanding business. | •Network to develop and maintain strong working relationships with community organizations and other team members to create a partnership that yields success, predictable results and credibility. • •Engage in the full lifecycle of recruiting (including the scheduling and logistics), ensuring both your candidate and your hiring team are satisfied customers. | •Utilize social media to attract “passive” candidates for consideration. | | Education and Experience Requirements: | •Bachelor's degree from an accredited college or university; equivalent experience may be considered in lieu of degree | •At least three (3) years of recruiting and sourcing experience required in clinical recruiting | •Proven record of meeting the hiring goals in clinical environment; ability to build and maintain a network of medically trained professionals in different settings | •Experience sourcing on various job boards including, but not limited to: LinkedIn, CareerBuilder, Indeed | •Must be able to demonstrate a high level of professionalism and strong communication (verbal and written) skills to be able to communicate with all levels of management | •Ability to effectively respond to and interact with all levels of the organization | •Must be a self-motivator and maintain a positive attitude | •Negotiation skills to navigate concerns and completing priorities | •Confidentiality and professionalism | •Exceptional organizational and documentation skills as these positions will require heavy documentation and reporting | •Flexibility to respond to urgent client requests or candidate follow-up on evenings and weekends when necessary | •Timely and accurate follow-up and follow-through skills | •Ability to perform comfortably in a fast-paced, deadline-oriented work environment | •Ability to work well as a team member and independently | •A high level of computer expertise required, including MS office and applicant tracking systems. Sharepoint | | Other Requirements: | •Must be able to work from home and comply with remote working policies and requirements | •Must be able to work alternate schedules
Support the Maximus Corporate Global Compliance Program by leading the Global Compliance Training Program and creating a year-round program with a multi-year training plan. Leverage learning system capabilities to ensure the accuracy of training assignments in a dynamic fashion and completion. Review background investigations/dialogues and conduct adjudications and make hiring recommendations.
Maximus is currently hiring for a Remote Clinical Quality Assurance Manager. This position requires a Nurse Practitioner License in the state of New York. The Clinical QA Manager leads an efficient and effective clinical quality assurance program that identifies opportunities for improvement and develops quality improvement initiatives to deliver and ensure ongoing quality assurance throughout the IPP project. This position works collaboratively with program leadership and colleagues to ensure alignment with program objectives and share and adopt best practices across programs. A team of Quality Assurance staff report to this position. The Clinical QA Manager ensures that team of Quality Assurance staff are equipped with the training and expertise to support the IPP program.
Maximus is currently looking for a Diagnostic Facility Recruiter to join our Veterans Evaluation Services (VES) team. This is a remote-hybrid opportunity that requires occasional work from our Houston, TX offices. The Diagnostic Facility Recruiter reaches out to medical facilities to review the benefits of joining the Maximus network to perform diagnostic testing for Maximus.
To acquire and maintain agreements with facilities to perform diagnostic testing for Veterans. Enter facility information into OMS and maintain accuracy of information. Maintain facility mapping to insure accuracy for Schedulers.
Maximus is hiring a Temporary Part Time Associate Specialist to support the California Recovery Program. The California Recovery Program is a monitoring program for people with chemical dependency.
A sales enablement position requires extensive knowledge of MFS sales methodologies and sales lifecycle processes. The sales enablement – sr. director oversees all the components of supporting the sales organization, directing sales-related initiatives such as best practices, training, content, tools and technology. | | Responsibilities for sales enablement: | A key responsibility is providing the sales team with the necessary resources to work effectively and efficiently and maximize sales productivity. The sales enablement director oversees the followings: | | Sales strategies and initiatives: | –Accommodates business development growth and strategic direction, remaining current (including managing inventory of materials) | –Ensures alignment of sales guidance, approaches, training, and best practices | | Content: Ensures all content across teams is optimized, consistent, and easily accessible, which streamlines an improves the entire sales lifecycle process. | –Creates and updates content and data, working with stakeholders to address key priorities as identified by senior sales and business unit leadership. | | Collaboration: Functions as a liaison between the sales, capture, proposals, marketing, operations, and corporate support teams, aligning activities, tools, and resources. | –Partners and coordinates with sales team and business unit operation teams to drive scale and repeatability across the opportunity pipeline | | Tools: Identify and recommend tools, templates, and resources to enable the sales processes and training efforts across MFS | | Training: Equips the sales team with training and guidance | –Creates effective onboarding processes for new sales team members so they can be successful in their new role as quickly as possible | –Oversees all sales training programs and educational content for the sales team, from foundational training to continuous learning, as well as developing other course programs that benefit the sales team. These courses are included online via LMS and instructor-led | | Technology and Content Management System (CMS): Manages Federal Services BD team site, the hub of the sales enablement system. Managing and organizing all sales-related content materials for the sales team to access easily. | –Creates content map that organizes the content for ease of creation and retrieval of documents | –Organizes content and data, access and sharing abilities, tracking analytics, and enhancing sales performance | | Measure: ensures the overall sales enablement efforts positively impact sales performance and productivity. | –Tracks and analyzes all training, content, and courseware usage | –Evaluates metrics and effectiveness of sales initiatives | –Analyzes and recommends training solutions that align with organizational initiatives, business needs, and outcomes that focus on the learner’s progress | In addition, manage sales enablement projects/programs, as agreed to by Leadership for the Fiscal Year, from inception to completion, including scheduling, development, prioritization, communication, guidance & business best practice recommendations, and delivery. | | Qualifications | •Relevant degree such as bachelor’s and Master's Degree in Business, Marketing, Education, Business/Administration, MBA, Communications, Management, Human Resource Development, Communication, and Finance is desirable | •10 years of training and content development experience | •Extensive knowledge of sales, capture, and proposal operations along with modern technology, tools, processes, and best practices | •Possess an innovative mindset and the ability to practice implementing new processes, strategies, or tools | •Demonstrated sales operational rigor and project management experience | •Must have very strong strategic and analytical thinking skills to effectively support the sales team Ability to work effectively in a fast-paced, multiple-projects, and high-growth environments | •Proven track record of scoping, building, and executing successful enablement programs, content, and integrated sales communications | •Demonstrated knowledge of technology platforms, sales operations and tools, competitor market approaches, and products. | •Self-starter willing to roll up their sleeves and do what is needed to equip the organization to succeed with MFS growth goals. | •Expert at managing projects from inception through completion | •Must be able to analyze quantitative and qualitative data from a variety of sources and evaluate it to make decisions for future project initiatives | •Need to be adaptable, flexible, forward-thinking, and passionate about excellence and producing high- quality products. Also need to be adept at juggling multiple priorities, delegating, anticipating roadblocks and meeting milestones and deadlines. | •Strong communication, collaboration, negotiation, and conflict-resolution skills across diverse personalities and multiple departments
Maximus is seeking a Mid-Level JIRA focused Business Analyst to assist our customer in transitioning business processes from manual, SharePoint, or email-based processes to execution within the Atlassian JIRA tool. This resource will provide technical support for the JIRA Confluence suite of applications custom developed for a federal financial government agency. This opportunity will entail interacting with a broad spectrum of audiences, including the supporting resources, executive management personnel, and customers. | | What you will do: | | oPerform manual data entry of forms from SharePoint to JIRA. | oCreate SOPs for clients on using forms and their search capabilities. | oParticipate in requirements gathering sessions. | oWork with customers to create end-to-end workflows that streamline | efficiency and track progress. | oCreate dynamic/custom fields and forms to facilitate the efficient | gathering of data for metric purposes. | oImplement new automation rules that alert users of workflow status | changes, emails, comments, etc. | oAttend and participate in meetings with customers/clients weekly to | discuss test results, modifications, and potential additions to the project. | oWork with stakeholders to create and configure dashboards using eazyBI. | oConduct demonstrations to clients to gather feedback and present | requested changes. | oParticipate and facilitate testing to confirm functionality is working as | expected. | oManage user access and permissions within JIRA. | oMaintain and support any issues that arise from issues with JIRA | functionality. | oGenerate reports based on criteria provided by the client. | oCreate Confluence spaces for these projects to organize and provide an | easy way to find information. | oPerform some limited infrastructure support such as application of new | licenses, product tuning, and other limited infrastructure changes. | | Required Skills: | | oBachelors degree in a relevant field is required. A high school diploma, GED, or | qualifying equivalent along with an additional four (4) years of work-related experience as a | Business Analyst with JIRA experience can be used in lieu of the bachelors degree requirement. | oAbility to obtain and maintain a Public Trust. | oDue to federal requirements, only US Citizens who DO NOT possess dual | citizenship can be considered. | oThree (3) or more years’ experience in a technology related role, such as a | development role. | oTwo (2) or more years’ experience with JIRA. | oTwo (2) or more years’ experience in the following: | oConducting customer interviews to gather details about business | processes. | oDesigning workflow systems. | oDocumenting relevant people, positions, steps, data, timeframes, or other | relevant information to support configuration of workflows in various | applications. | oJIRA front-end configuration (different from JIRA administration). | oUtilizing requirements gathered in BPA, configuring data collection screens | and workflows in the JIRA tool to control the business process. | oDesigning, coding, testing, implementing, and supporting solutions. | oProviding operational support to previously deployed solutions.
Maximus is seeking a Senior JIRA focused Business Analyst to assist the practice in transitioning business processes from manual, SharePoint, or email-based processes to execution within the Atlassian JIRA tool. The Senior JIRA Business Analyst will act as a Team Lead, providing status updates, guidance, directing work, being the client’s point of contact, coordinating work efforts with other organizations, and with internal teams. This resource will provide technical support for the JIRA Confluence suite of applications custom developed for a federal financial government agency. This opportunity will entail interacting with a broad spectrum of audiences, including the supporting resources, executive management personnel, and customers. | | What you will do: | | oPerform manual data entry of forms from SharePoint to JIRA. | o Create SOPs for clients on using forms and their search capabilities. | oParticipate in requirements gathering sessions. | oWork with customers to create end-to-end workflows that streamline | efficiency and track progress. | oCreate dynamic/custom fields and forms to facilitate the efficient | gathering of data for metric purposes. | oImplement new automation rules that alert users of workflow status | changes, emails, comments, etc. | oAttend and participate in meetings with customers/clients weekly to | discuss test results, modifications, and potential additions to the project. | oWork with stakeholders to create and configure dashboards using eazyBI. | oConduct demonstrations to clients to gather feedback and present | requested changes. | oParticipate and facilitate testing to confirm functionality is working as | expected. | oManage user access and permissions within JIRA. | oMaintain and support any issues that arise from issues with JIRA | functionality. | oGenerate reports based on criteria provided by the client. | oCreate Confluence spaces for these projects to organize and provide an | easy way to find information. | oProvide training and mentoring to junior staff on the JIRA suite of tools. | oPerform some limited infrastructure support such as application of new | licenses, product tuning, and other limited infrastructure changes. | | | Required Skills: | | oBachelors degree in a relevant field is required. A high school diploma, GED, or | qualifying equivalent along with an additional four (4) years of work-related experience as a | Business Analyst with JIRA experience can be used in lieu of the bachelors degree requirement. | oAbility to obtain and maintain a Public Trust. | oDue to federal requirements, only US Citizens who DO NOT possess dual | citizenship can be considered. | oSix (6) or more years’ experience in a technology related role, such as a | development role. | oFour (4) or more years’ experience with JIRA. | oFour (4) or more years’ experience in the following: | oConducting customer interviews to gather details about business | processes. | oDesigning workflow systems. | oDocumenting relevant people, positions, steps, data, timeframes, or other | relevant information to support configuration of workflows in various | applications. | oJIRA front-end configuration (different from JIRA administration). | oUtilizing requirements gathered in BPA, configuring data collection screens | and workflows in the JIRA tool to control the business process. | oDesigning, coding, testing, implementing, and supporting solutions. | oProviding operational support to previously deployed solutions.